Trusted Agent profile · Swindon
Verified
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Send Richard James Apartments & Investments Swindon a message.
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleI was shown a viewing by Georgina Mepham, who was brilliant, very informative and precise and answered by 50 questions... lol I would defiantly recommend due to her patience and preciseness.
Thanks Jade, we really appreciate you taking the time to review us! We will pass on your positive comments to Georgina :-) Have a lovely day
5/5
GoogleFantastic service from start to finish. From initial valuation through to completing on new property. All staff were …
Thank you for taking the time to leave us this fantastic review, Kris. We are so pleased to hear this and we will be sure to pass on your lovely message to Jasmin and Alanah in our East Swindon team :-)
1/5
GoogleAbsolute joke of a company. Would give 0 but can't. Don't call you back, don't sort repairs! Don't use full stop!!!
We're sorry to read your comments. If you would like to get in touch with us, we are happy to review this matter and look to resolve.
5/5
GoogleThe North Swindon Richard James branch helped me with my first purchase. Antony's knowledge of the north Swindon area was impeccable and I couldn't recommend the whole team enough for the overall service and dedication.
Thanks for the 5 star review Giorgia, we are pleased we have helped with your search and that you would recommend us in the future!
5/5
GoogleAs first time buyers, we were a bit nervous about getting on the market. We were unsure on the process and the silence from solicitors is sometimes slightly unsettling. Thankfully, we had Charly Newell looking after the sale of the house …
5/5
GoogleJust become a tenant, Zoe Buckingham and Adrian Sobczyk have been fantastic
I'm thrilled to hear that Zoe Buckingham and Adrian Sobczyk have been fantastic during your time as a tenant! It's always great to have supportive and helpful landlords. If you ever need assistance or have any questions, feel free to reach out to them.
5/5
GoogleBrilliant company, who have recently dealt with the sale of my flat. Great service provided from all of the team (including Chris and Sam from the Costessey office). Would have no hesitation to use them again in the future. Thanks again!
1/5
GoogleAvoid avoid avoid... I used this agent for the property purchase in North Swindon area and I found them very rude and unprofessional. They have 15 year old intern to do the job of showing houses who doesn't even know how to converse with the customers. Extremely bad experience.
5/5
GoogleJessica west made all components of the process a positive! Extremely professional and accurate with her duty of care. An asset to the company.
Thank you for the review Lee! We very much appreciate it and will be sure to pass on your kind words to Jess.
2/5
GoogleNot reliable The whole process started very well and they were very attentive and friendly. …
Hi Chernyakov, please could you email me at kerrybunce@inventivised.com as I am unable to locate your details. I can then check some information and liaise with our Lettings Team to check points raised here. Thank you.
1/5
GoogleNot interested in helping tenants, just making money out of landlords.
Hi Kara, I am sorry to hear this. We would like to know more about your experience to help us understand what has happened and how our service can be improved. Please can you email us at carolineschaefer@richardjames.uk for us to investigate
5/5
GoogleGeorgina Mepham helped us with our viewing last Monday. She is very kind and helpful. Also, the agent is very professional and responsive.
Thanks for leaving us this 5 star review Scarlett, we will be sure to pass on your kind words to Georgina about her kindness & helpfulness :-)
5/5
GoogleReally friendly staff. Easy to contact, flexible and really great at liaising with my seller and guiding me through the whole process after my offer was accepted.
Big thank you for the 5 star review Sarah!
5/5
GoogleThanks to the Richard James team we found the whole house selling “experience” to be stress free. Helped admitidly by our house being sold on the third viewing,literally prior to …
Thanks for the 5 star review Cliff! We are so pleased you came back to us and had another really good experience. I will pass this back to the North Swindon team.
5/5
GoogleExtremely pleased with the result of our search for an appropriate property, and especially with Anthony Salter who was efficient and professional whilst being friendly and approachable. Thank you so much.
Malcolm, Thanks for the review. We are pleased you had a good experience with us and will pass your feedback on to Anthony and the team.
5/5
GoogleThanks very much to Sharnni Wilson who helped me and my parents moving into a new property. Very helpul and friendly.
Thank you Sofia, we are so pleased to hear this :-) We hope they enjoy their new home.
5/5
GoogleI've been looking at a move to Swindon for a little while, having researched the areas and amenities carefully. …
Thank you for your lovely review - we very much love the pun haha! We'll be sure to pass on your kind words to Jess :-) and we are so pleased to ear that you found the perfect home.
5/5
GoogleFabulous Agent - We receieved a great service as firt time buyers. We were certainly not the easiest clients either! I cannot fault the service at all.
Thank you for the 5 star review Sarah!
5/5
GoogleProfessional and good customer service. Thanks Sarah Taylor.
5/5
GoogleVery professional full property management service. Excellent re letting of property process with weekly updates. Georgina Mepham, very professional.
Thank you for taking the time to leave us such a wonderful review, Keith. We really appreciate it and will be sure to pass on your kind comment to Georgina.
5/5
GoogleMy move out during the pandemic was pretty smooth and special mention to GEE MOSSOM for all the help
Thank you for taking the time to leave us a review :-) We will be sure to pass on the message!
5/5
GoogleVery impressed with the support and service received from Jordan Rogers. Personable, approachable and professional. Frankly, a breath of fresh air from my previous experience of Estate Agents
Hi Ian. Thanks for the 5 star review. We will pass this on to Jordan and the team at North Swindon.We are really pleased to have helped you and that you have had a great experience with us.
5/5
GoogleRJ have been outstanding! Its been a lengthy process through no fault of RJ. They have been professional from valuation, salez ans after sales care and sales progression.
Thank you for the review! So pleased you had a good experience
5/5
GoogleBy far the best Estate Agents in Swindon. Sold our house quickly and kept us up to date with everything even during Covid
Thank you for the 5 star review Gillian
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
Send Richard James Apartments & Investments Swindon a message.
