Trusted Agent profile · Swindon
Verified
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Send Richard James Apartments & Investments Swindon a message.
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleThey were very helpful. The whole process went very fast and smoothly. Specially Georgina Mepham. She was very king and professional answering all my questions and helping me throughout the process.
Thank you for leaving us this review Bianca, we are very pleased to hear that you had a positive experience. We will be sure to pass on these comments to Georgina. :-)
5/5
GoogleVery professional service during the process of renting a house. Many thanks for Frankie Stocker for her help and explaining the process to us. Overall excellent experience dealing with Richard James.
Thank you very much for taking the time to leave us this 5 star review! We'll be sure to pass on your kind words.
5/5
GoogleJoshua moore and Zoe buckingham did a great job during the process. Myself and husband are very pleased. Thank you Richard james
Thank you for the 5 star review Eileen
5/5
GoogleHad couple of issues when we moved in but as soon as we reported them, our property manager, Jenna Burford and our landord were quick to resolve the issues. Best Estate agency in Swindon, personally.
Hello Asis, we are sorry to hear that you initially had problems on moving into your new home however, we are pleased to hear that Jenna resolved them :-) We'll be sure to pass on these lovely comments to her.
5/5
GoogleWe bought our first property and the advice and support received throughout the process was amazing. Thanks specially to Sam, Peter and Melissa for allowing us to view the house several times and for keeping us informed and guiding us through every step of the process.
5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant. Will definitely use this estate agents when looking for a flat in the Swindon area to rent.
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
5/5
GoogleVery polite and considerate viewing. I truly appreciate the support and guidance received. Many thanks.
Thank you for the 5 star review Sumit! So glad we could help
5/5
GoogleHaving dealt with many estate agents over the last year or so, Anthony Salter has proved himself to be easily the most helpful and enthusiastic. If you want a first class service, you need look no further.
Thanks David for the review! I will pass this back to Antony to see.
5/5
GoogleI have had a property managed by Richard James for over a year. I am very satisfied with all those concerned in the letting out and managing the property
Thank you for leaving us a 5 star review Tom :) We really appreciate it.
5/5
GoogleRichard James assigned Hayley from the completions team to look after the purchase of my property. I was really impressed with how Hayley communication throughout the whole process, she couldn't do enough to help. Circumstances outside of …
Thanks for the review and 5 stars Chris. We have passed this on to Hayley and both the sales team at North Swindon and the completions team. We are really pleased to have helped with your first purchase and hopefully we can help you again one day!
5/5
GoogleGreat service from North Swindon Richard James. Proactive, responsive and empathetic to my situation and requirements with the purchase of my new property (Antony). Has been a surprisingly enjoyable experience dealing with them which is …
Thank you for the 5 star review Jay! So glad you enjoyed your experience with us. Good luck with the move
5/5
GoogleWhitney Milhench did a great job arranging the repairs to the shower and toilet recently. Quick service, given the times we find ourselves in. The contractors were also very good, communicative and prompt.
That is amazing to hear Paul! So pleased we were able to get this sorted for you
5/5
GoogleAlways ready to help and go the extra mile to help you get what you want.
Thank you for the lovely review
5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant. Will definitely use this estate agents when looking for a flat in the Swindon area to rent.PositiveResponsiveness, Professionalism
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
1/5
GoogleAbsolute joke of a company. Would give 0 but can't. Don't call you back, don't sort repairs! Don't use full stop!!!
We're sorry to read your comments. If you would like to get in touch with us, we are happy to review this matter and look to resolve.
5/5
GoogleAmazing service by the lovely Frankie Stocker, very professional and efficient. Our move from first viewing to moving in yesterday went very smoothly. Would definitely recommend 😊 …
Jo, we are so pleased to hear of your great experience with Frankie. We will be sure to pass on the message :-) Thank you
5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant. Will definitely use this estate agents when looking for a flat in the Swindon area to rent.
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
5/5
GoogleHaving dealt with many estate agents over the last year or so, Anthony Salter has proved himself to be easily the most helpful and enthusiastic. If you want a first class service, you need look no further.
Thanks David for the review! I will pass this back to Antony to see.
5/5
GoogleVery professional throughout , kept us updated & answered all our questions. Hayley did an excellent job & the few problems we did have , she was always there to advise & sort them out.
Thank you for the 5 star review Adrienne! I will ensure this gets passed back to Hayley
5/5
GoogleI have recently had dealings with Jo Taylor and have found her very friendly, helpful and professional also helped us to resolve outstanding issues satisfactorily. Thanks Jo
Thanks Maxine, we really appreciate you taking the time to leave us a 5 star review and will be sure to pass this on to Jo. We are glad that you found her friendly, helpful and professional! :-)
5/5
GoogleWhile we did not find a property through Richard James, the service that Antony provided for us was excellent. We felt like we were valued as buyers and that he really understood our needs. Thank you
Thanks for the review Ben, we will pass this on to Antony and the team here. We are pleased we have been able to help you with your search.
5/5
GoogleBrilliant service and friendly. After swapping to them for the service of selling our home, well it went up gear. From sales, keeping up to date and to completion a first class service. Worth every penny.
Thanks Craig for your review and 5 stars! So glad you had a good service with us. Good luck with your move
5/5
GoogleA top class service from a dedicated , knowledgeable and enthusiastic team. Kept us informed all the way through our sale and we are now using them to search for a property for us to buy.
Thanks for the review Owen. We are really pleased to have helped with your search and sale. Hopefully we will help you again in the future and any recommendations are welcome if you have friends/family looking to move any time soon!
1/5
GooglePoor Estate Agents, would never use them or buy a house using them. Told me they sold a house even though they said I was first to look at the …
Lewis. We are sorry to read your review. If you would like to make contact in order for us to investigate this further please email: northswindon@incentivised.com
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
Send Richard James Apartments & Investments Swindon a message.
