Trusted Agent profile · Swindon
Verified
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Send Richard James Apartments & Investments Swindon a message.
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleThe after-sale service is very good. We encountered some issues after moved in the house, the response and advice were quick and professional. Even for the maintenance, the arrangement was quick and the situation was being settled very …
Thank you for the 5 star review Peggy! We are so pleased to hear this and will be sure to pass on your kind words to Becky.
5/5
GoogleAs a first time buyer, the buying process was an extremely daunting time for me (especially considering i bought alone!) but the whole North Swindon team made this as pain free as possible. Friendly, approachable and extremely knowledgeable …
Thank you for taking the time to leave us such a fantastic review, Ash! We really appreciate your kind words and will be sure to pass on your comments to Danny, Beau and the rest of the team in North Swindon. :-)
5/5
GoogleWhat a blessing she is, Amanda Sweeney. She understands people, she has know-how. Peace of mind and assurance as well l had from her. What a pleasure when you find this rare kind of people. Thanks indeed Amanda Sweeney.
Thank you for the lovely review Elton, we really appreciate you taking the time to leave this for us and we will be sure to pass on your message to Amanda. We are so pleased to know that you have peace of mind and were reassured by Amanda :-)
4/5
GoogleThis my second time I've dealt with them and they've been helpful.
Thank you for your review! We're glad to hear that we were able to assist you again and provide you with helpful service. We appreciate your continued business and look forward to assisting you in the future. If you have any further questions or concerns, please don't hesitate to reach out.
4/5
GoogleThis was my first time moving into a rented property using this estate agent. I worked closed with Lisa Richards who has continuously been helpful and has answered many of my questions. Move in was simple and detailed advice was given. My …
Hello Gemma, thank you for taking the time to leave us a positive review. We really appreciate it and will be sure to pass the comments on to Lisa. We are always looking to improve our services we will forward your comments … More
5/5
GoogleThe entire team at Richard James have managed to achieve the impossible- our recent move was actually SMOOTH AND PLEASANT :) Huge hats off to Gemma Cowley, who was always at our disposal and is extremely professional and kind! You have been …
Hello Joanna, Thank you for your fantastic 5 star review. We will be sure to pass it on to Gemma as we know she will be very grateful. Its amazing to know that you would recommend us to everyone :-) Have a lovely weekend
5/5
GoogleExcellent service from Richard James to me as a landlord! Thanks Millie and the team!!
5/5
GoogleRichard James helped us to find our first house. Their agents have been very friendly and available to show us the property more than once without any objections and always allowing us all the time we needed …
Thank you for taking the time to leave us this fantastic review, we are so pleased to hear this! Congratulations on buying your first home and we will be sure to pass on your kind words to Julia :-)
5/5
GoogleThey were very professional and helped us finding our new home. Special thanks to Georgina Mepham who was really kind and helpful.
5/5
GoogleAbsolutely superb service from an agent who went over and above to get my house sold for me. Hayley negotiated what turned out to be quite a complicated sale to ensure we got over the finish line and I cannot thank her and the team enough …
Thanks for the review Andrew. We are really pleased to have got your house sale through for you and its great to get feedback for the North Swindon team. We will pass this on to them and especially Hayley and David. Best of luck and we hope we can help you again in the future.
5/5
GoogleHaving tried a couple of local estate agents with ‘so say’ local knowledge, we had no joy and not a single viewing. Before giving up we decided to give Richard James a go after seeing their ‘For Sale’ boards around the area. We met with …
Thanks for the 5 stars and great feedback Erica. Its great to see that we have been able to help you sell having tried a couple of agents before us. We have passed on your feedback to Yasmin and the team in North Swindon. Good luck with your move and we hope you do recommend us and we are able to help you again in the future.
5/5
GoogleAT THE TIME WE WERE SELLING OUR PROPERTY WE HAD COMPUTER PROBLEMS, AND THE COMPUTER PROGRAMME THAT THE SOLICITORS NEEDED US TO WORK WITH WAS NOT POSSIBLE. HOWEVER WE CONTACTED JO COSTIN AND SHE HELPED US NEGOTIATE THE WHOLE PROCESS WITH …
Hello Ivor, thanks so much for the positive review :-) We are pleased that you had a great experience with Jo and we will pass the comments on to her. Have a lovely weekend.
5/5
GoogleI recently moved using this Estate Agents and was assisted by an agent called Grainne Mossom who was incredibly helpful and without whom I would have been lost! Thanks very much Richard James - would highly recommend your services to my friends!
Thank you for the review Amy! I will ensure to pass this back to the team
5/5
GoogleWe have been very impressed with all of the staff we have dealt with at Richard James, most notably Rebecca Gee, Hayley Walden and Grace Dobie who were so helpful!
Thanks, Emily! We are so pleased to hear this! We'll be sure to pass on your kind words.
5/5
GoogleIs very good company when you have any problem and you call them their very quick to respond and sort out the issue you told them I really enjoy working with them and I recommended to everyone
Thank you for the 5 star review, Flora! We are so happy to hear this. :-)
5/5
GoogleMy property had been on the market for a whole year due to previous buyers pulling out. Richard James had a constant stream of viewings and during the process, took new photography to make it look like a new property listing as it had been …
Louise, Thanks so much for the great review. We have passed this on to Anthony/Yasmin and the team in North Swindon. We are really pleased to have been able to help with your move and Anthony has kept spirits high throughout.
5/5
GoogleThe service I have received from Richard James has been 1st class, from the initial viewing with Anthony to the progression of my sale with Hayley has made the whole experience painless and I would recommend them to anyone looking to buy a house in Swindon
Thanks Joanne for the review! Good luck with the move and hope to help you in the future
3/5
GoogleVery efficient at getting the house on the market and selling the property. Very friendly approachable staff. …
Hi Michelle. Thanks for the feedback. We are glad you had a good experience with our team but obviously need to address the sales progression element as whilst some of our cases are with a support team outside RJ, we would still expect you … More
5/5
GoogleI rent a property for which Richard James acts as an agent, and the employee with whom I have dealt, Gemma Cowley, has always been very helpful and courteous.
Thanks for the 5 star review, Richard! We appreciate you taking the time to write this and will be sure to pass on your comments to Gemma :-)
5/5
GoogleA recent inspection report highlighted that there were some missing tiles on the roof. Jenna Burford arranged for estimates to be carried out and am please to say that he repairs have now been carried out.
Thank you for taking the time to leave us this review Mark, we really appreciate it! We are glad that Jenna was efficient and your repair work happened quickly.
5/5
GoogleJanie helped us find our property, providing us with great information about the area and what suited our needs. She took the time to learn more about our situation and was friendly, efficient and attentive throughout.
Thank you Matthew! We are so pleased to hear of your positive experience with Janie :-) We will be sure to pass on your kind words.
5/5
GoogleGreat agent! I recommend you 100%. Thanks a million.
Thank you so much for the kind words and recommendation! I'm thrilled to hear that you had a positive experience with our agent. We strive to provide excellent service to all of our customers, so it's always wonderful to hear that we've met … More
5/5
GoogleVery quick and efficient letting by Ellis and Connor, all uploaded, viewings held and contract issued within 1 week! Smooth operation..
Thank you for the 5 star review Tony! I will ensure to pass on your feedback to Ellis & Connor
5/5
GoogleCannot recommend Richard James enough to assist with selling your property. My property was actually sold twice (first one pulled out) both selling within a week of going on the market. I had many a hiccup along the way (none caused by …
Thanks for the review Tim! So pleased you had such a great experience with us
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
Send Richard James Apartments & Investments Swindon a message.
