Trusted Agent profile · Swindon
Verified
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Send Richard James Apartments & Investments Swindon a message.
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleSam and his Team are just the best. He has a way of simplifying everything. Very Organized and patient with clients. The progression team did an excellent job in coordinating all parties. I will definitely recommend this company any day. Thank you
Many thanks. I will pass on your comments to Sam and the team. All the best for the future. Chris.
5/5
GoogleAs a Landlord I have found Richard James a very good letting agent, and fair in that they will get involved as much as you want them to depending on if you maintain a property yourself or not. During the lock down they have kept my …
Thank you Adam, we appreciate you taking the time to leave us this 5 star review. We are glad to hear about the letting-status of your property and will be sure to pass on the kind words to Lisa.
5/5
GoogleOur experience dealing with Gee Mossom at the end of the tenancy when we have returned the keys from the apartment was second to none. The full deposit was returned to our bank account in no time. Thank you for making it a stress-free experience for us.
Hello Vladimir, we are so happy to hear that your experience was stress free and we will be sure to pass on your fantastic review to Gee. Thank you!
5/5
GoogleI probably had the best checkout experience of yet. I had to move out in a hurry and was not able to clean certain places but GEE MOSSOM found me a cheap cleaning service and she handeled everything herself. She was always responsive and concise. Definitely recommended.
WOW! Thank you for taking the time to leave us this amazing 5 star review - we will be sure to pass on the message :)
5/5
GoogleWould definitely recommend RJ! They’ve been so helpful and made things as hassle free as possible. I had Gee Mossom dealing with my move out procedure, she was friendly, professional and she made everything very clear so I wasn’t left confused with more questions!! Thanks very much!
Thank you for taking the time to leave us such a lovely review Heather! :-) we'll be sure to pass on your kind words!
5/5
GoogleVery professional in property management services. Becky Gee was very responsive and approachable. She made my task very easy and smooth throughout the process. Highly recommended.
5/5
GoogleI can’t recommend high enough this estate agent. The whole team were very professional and friendly from the very beginning. Sam who came to value our house was so good that even though we were unsure if things can happen we went ahead and started the process. We did previously try to sell it using one of the big firms but unsuccessfully. This time we had a firm buyer within 3 weeks.I do advise you to get in touch and speak to them if you’re thinking of selling. Their fees are very reasonable and very good value for money. Seriously don’t hesitate!
5/5
GoogleI am a landlord and have used Richard James to find tenants for me in the past. I am glad that I used them again as they delivered very good service again. Everyone I dealt with was polite, professional and quick to respond to any …
Thank you for taking the time to leave us such a wonderful review, we'll be sure to pass it on to the ladies in Lettings :-)
5/5
GoogleGood experiences with all the time I. Particular Josh Moore who put up with my random angst about securing a rental Property and also Sadie and Connor for helping me out as well!
Thank you for the 5 star review Paul! We are so happy to hear you have had such a great experience with some of our lettings staff. Thank you for your kind words
5/5
GoogleWe've been with Richard James now for over 10 years. We now live in Australia and still have our property leased over in England by Richard James.It could be really difficult trying to make this work living on the other side of the world …
This is such a wonderful review to receive, thank you Nathan. We will be sure to pass on the message to Amanda and her team and we are so pleased that Amanda and her team have made your experience with Richard James easy and seamless. :-)
5/5
GoogleAll I can say is that my experience with the agency was and still is great. Everyone is always helpful and very nice. I came across people who are eager to resolve my problems and show nothing but respect and selflessness. In my latest …
Thank you for taking the time to leave us this fantastic 5 star review, Gosia! We really appreciate it and will be sure to pass it on to both Sharnni and Sophie.
5/5
GoogleGreat professional service, even through lockdown. I’ve used their selling and letting services, as a buyer, a tenant and a landlord, the individuals are all great at their jobs as well as responsive. I’ll definitely use them again. Thanks to the team for all your help over the years!
Thank you for the review Fiona! We have loved working with you over the years and we look forward to many more to come
5/5
GoogleExcellent service received from the agency, good standard of communication shown throughout it made everything so easy.
Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience with our agency. Our team works hard to maintain a high standard of communication and ensure a seamless and easy process for our clients. We appreciate your kind words and hope to assist you again in the future.
5/5
GoogleThe last tenants moved out of our house recently leaving it in a bit of a mess. Tayler Trueman from Richard James performed the move out inspection. We were concerned with the amount of work required to get the property back into a …
WOW! Thank you John, we are very pleased to hear of your positive experience with Tayler and will be sure to pass on the message to her. We are glad that we were able to help to return to the house to its former condition :-)
5/5
GoogleGeorgina Mepham and Sharnni Wilson have been brilliant throughout our search for a rental and since moving in. They genuinely go above and beyond. An example of this was by still being in the office late on a Friday evening to book our …
Thank you ever so much Ian, we really appreciate you taking the time to leave us such a lovely review. We will be sure to pass on your comments to Georgina and are so pleased to hear of the flawless experience that you had with her.
5/5
GoogleWe had been looking for a new property for quite a long time and, despite the difficult current situation, we are very thankful for the way Georgia Mepham helped us to find and secure our new home. She has been very helpful and …
We are so pleased to hear of such a positive experience Saba, especially given the current times as mentioned above. We will be sure to pass on your lovely review to Georgina! Thank you.
5/5
GoogleWe are currently in the process of purchasing a property through Richard James North Swindon and what a pleasant experience it is. All the staff are very professional. The viewing went smoothly and Jordan had all the information we needed to our questions. I would most definitely recommend them to family and friends.
Thanks for the review Nicola, really pleased you have had a good experience with our North Swindon branch. We will pass on your feedback and please feel free to recommend as many friends and family as you can!
5/5
GoogleAll the team were very supportive during the purchase process. When carrying out viewings staff gave plenty of time and were especially knowledgeable about the property and willing to find out further information when needed. Thanks to all the team for a positive experience.
5/5
GoogleAs a Landlord in shock at the state of a property recently vacated, I needed help with a TDS (Tenancy Deposit Scheme) Landlord claim which in the end was 100% successful thanks to the guidance of Amanda Sweeney (Manager of the Tenancy …
Thank you Lesely, this is really wonderful to hear :-) we are glad Poppy was able to help you out in your time of need as we know becoming a landlord for the first time can be tough.
5/5
Googlepasquale is a very nice guy I am so happy ealing with him. I am impressed
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Pasquale. He truly is a wonderful person to work with. It's our goal to impress and make our customers happy, and I'm glad we could do that for you. If you need any further assistance, please don't hesitate to reach out.
5/5
GoogleWhilst we haven't bought or sold through Richard James, they have still provided an excellent service - keeping me constantly updated with new properties coming onto the market, and meeting me at properties for countless viewings. My thanks go to the whole team, but particularly to Antony Salter and Gareth Wyn Thomas.
Thanks for the 5 star review. We have passed your feedback on to the team and are really pleased to have been able to help you in your search.
5/5
GoogleWhen moving out of a property recently, we were lucky to have Gee Mossom guiding us through the process and keeping us updated. Very friendly, understanding and professional. Thank you!
We are so pleased to hear you have had such a great experience with us! Thank you for the lovely review
5/5
GoogleThank you very much for your help in renting our dream house - Mrs. Sadie Collick showed extraordinary empathy and proffeisonalism in our case, for which we are very grateful.
Thank you for the lovely 5 star review
5/5
GoogleRichard James have been a pleasure to work with, Milie Sharp has made my first move very easy and was able to answer all the questions I've had.
Thank you for the 5 star review Jack
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Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
Send Richard James Apartments & Investments Swindon a message.
