Trusted Agent profile · Swindon
Verified
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleThe Costessey Team did and amazing job of selling my property and we can’t thank them enough for how professional they were throughout the whole process. They also went above and beyond to ensure that I was kept updated throughout the sale process which I was incredibly grateful for. Thankyou again!
5/5
GoogleWe would like to thank everyone involved in the process of purchasing our first home. Everyone was so friendly and would give an update soon after asking for one. Special mentions to Sam and Claire. The congratulations in the post were a special extra touch so thank you once again! :)
5/5
GoogleRecently entered into my first rental with RJ Lettings and Cheryl Hopes has given a top rate service - friendly, professional and easy to deal with.
We're thrilled to hear that Cheryl Hopes provided you with top-rate service at RJ Lettings! Thank you for sharing your experience, and we're delighted to have you as a new tenant.
5/5
GoogleGreat team. Helped us very much in the search of buying a house and dealing with all the processes by co-ordinating everything between ourselves and the sellers.Above all was really good at sorting everything out for us. Grateful to Sam, and Claire who were there for everything we need.
5/5
GoogleCheryl worked hard to make sure that our tenancy agreement was correct even though we requested a change. She was polite, understanding and efficient.
I'm so glad to hear that Cheryl was able to assist you with your tenancy agreement efficiently and politely, even with the requested change. Thank you for sharing your positive experience!
5/5
GoogleCheryl worked hard and responded fast to any issues of the property. She was friendly, understanding and good in communication. Well done to her.
Thank you so much for taking the time to share your positive feedback! Cheryl is truly dedicated to providing excellent service and it is wonderful to hear about your experience with her. We appreciate your kind words and we'll be sure to pass on your praise to Cheryl.
5/5
GoogleExcellent experience and special thanks to Ellie and to Gee Mossom
Thanks for the lovely review
5/5
GoogleSarah Taylor was very professional, kind attentive and helpful. I really appreciated how empathic she was. Thanks once more Sarah for your time and kindness.
We are so glad to hear that you've had a positive experience with Sarah. Thank you for taking the time to leave us this 5 star review and we will pass over your kind comments to Sarah :-)
5/5
GoogleI would like to thank Whitney Milhench, for contacting us in the first instance with the query and then with extreme efficiency helping us to resolve the issue at hand keeping us in the loop through to the end. It was dealt with quickly and efficiently taking away our worries and concerns, once again thank you Whitney.
5/5
GooglePasquale Mazzotta from the Agency has done fabulous job in helping our family understanding the needs of a property that suits us the best and finally got our dream house to stay in coming days. …
Thank you for your kind words, we are delighted to hear that Pasquale provided you with excellent service and helped you find your dream house. We will pass along your gratefulness for his support and timely response. If you ever need assistance in the future, please don't hesitate to reach out.
5/5
GoogleProbably one of the best real estate agencies in Swindon. A special thanks to Gee Mossom for the excellent customer service during move out.
WOW, we love this review - Thank you. We will be sure to pass on your message to Gee and are so pleased that you think we are one of the best in Swindon!
5/5
GoogleGood quality service from the team here! Sharnni Wilson was really helpful with our matter and getting it solved very quickly! Such great help.
We are so pleased to hear this Shakyra - thank you for taking the time to leave us this 5 star review :-) We will be sure to pass on your message to Sharnni.
5/5
GoogleThe team is very professional and usually quite fast in responding. Sharon Carpenter and Ellis-Rose Wigley Marla were especially very helpful with my queries.
Thank you for your review Ozgur, we are so pleased to hear of your positive experience with Sharon and Ellis, we'll be sure to pass on the message to them both.
5/5
GoogleThank you to Tayler Trueman ,for the professional approach to managing my property ,Your great communication , and for Your approach to problem solving .5 star lady .
Thank you for the review Rob! So pleased to see you had a great experience with us
5/5
GoogleSpoke to Lavina Reade regarding a query I had today with my tenancy, She was very professional and resolved my issue very quickly.
Hi Richard, thanks for your review. We'll be sure to pass on your message to Lavina. Have a lovely day!
5/5
GoogleHelped both with buying and selling my property in Costessey, and would certainly recommend this Estate Agent over the likes of others. They are quick, professional, caring, and will handle any and all questions or queries you may have. 10/10 Much appreciated, thank you <3
5/5
GoogleToday I ended up purchasing my house through another estate agent, however, I just wanted to note that throughout my property search Anthony has been more than helpful. Thank you!
Thank you for the review Akiko! Hope the move went smoothly for you!
5/5
GoogleThanks to Hayley Walden, who helped throughout the process of exchanging the contract and approachable. I would highly recommend anyone to go with Richard James north swindon. Very professional.
Thank you Thamem for the review!
5/5
GoogleExcellent service. They worked hard to sell our property and did all the viewings for us as we didn't live there. Really friendly staff, very patient with us. A successful and smooth sale! Thank you
5/5
GoogleSuperb service! A day after the viewing I had everything sorted, thanks to Sadie!
Thank you for the 5 star review Aleks!
5/5
GoogleThe process of selling my mums property ran smoothly thanks to starkings & Watson. They always kept me up to date and went over and above on everything. They recommended third parties to help with the sales process such as solicitors, EPC certificate etc. None of these third parties were over priced and also did a fab job. I cannot recommend this company enough.
Hi Pam - thank you for taking the time to leave an honest and informative review. All the very best for the future, and if we can help in the future please do let us know. Chris.
5/5
GoogleBig thank you to Antony, who gave me and my girlfriend excellent advice and help. Leading us to get a property we both are over the moon with!! Thanks Antony.
Liam. Thanks for the lovely review. We have passed your feedback on to Antony and the team in North Swindon. Good luck with the new property.
5/5
GoogleOur experience with Adrian Sobczyk our Property Manager is full of happiness. he makes our life easy. He is a caring and professional + skilled guy, at some time we thought we are …
5/5
GoogleRichard James have worked hard for us with two buyers and can't fault them. Thanks to Jordan and Ben in Sales and Alex and Hayley in sales progression. …
Daniel. Thanks for the review. We will pass this on to the North Swindon team and we are glad we have been able to help in the sale of your property and hope to help you and your friends in the future should you recommend us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
