Trusted Agent profile · Swindon
Verified
★★★★★
665 reviews across 3 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments and Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 665 reviews on three platforms, including 661 Google reviews rated 4.6.
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Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleI've used a lot of estate agents in the past (getting student accommodation to having to suddenly relocate from a place of accommodation to a new flat), however, none of them match the responsiveness and professionalism of Richard James. …
Thank you, Peter! We are so pleased to hear this. We will be sure to pass on your kind words and recommendation to Gemma and the rest of our Lettings team. :-)
5/5
GoogleRichard james were quite good to deal with. Lara hawkins (progresser from complete asap) was especially good, she kept the whole chain alive. Overall they were friendly and professional and if I was to sell, I would approach them first
Thank you for the 5 star review David!
5/5
GoogleBrilliant service from those Richard James, as a first time buyer the process wasn’t made daunting at all, it helped having Hayley to liaise with regularly if I needed it. Didn’t feel like she was pushy at all and assisted me with anything I needed, would recommend.
So pleased you had such a great experience with us Laura! Good luck and we look forward to speaking to you in the future (hopefully not too soon!)
5/5
GoogleThis review is for Courtney Williams to say a big thank you in selling my house. The market has been fickle and challenging during Covid-19. Courtney has shown determination on getting me the right buyers for my house and the price I need …
Thank you for the lovely review Claire! I am sure Courtney will love to see your feedback
5/5
GoogleJust to say that Whitney Milhench went above and beyond her job to ensure a 1st class level of service for the tenant and myself. Well done Whitney!
5/5
GoogleMy partner and I moved into a lovely home with the help of our property manager, Adrian Sobczyk. He was a big help, very efficient, would recommend.
I'm thrilled to hear that Adrian was able to make your moving process smooth and efficient. It's great to have a reliable property manager like him. Thank you for sharing your positive experience, and we appreciate your recommendation.
5/5
GoogleI recently needed the help of a lettings agent to find a tenant for a rental property in Swindon, and having dealt with Richard James before, they were my preferred choice. …
Thank you for the lovely 5 star review! So great to hear you have had such a great experience with our Lettings team and we were able to find you a tenant for your property.
5/5
GoogleThe after-sale service is very good. We encountered some issues after moved in the house, the response and advice were quick and professional. Even for the maintenance, the arrangement was quick and the situation was being settled very …
Thank you for the 5 star review Peggy! We are so pleased to hear this and will be sure to pass on your kind words to Becky.
5/5
GoogleAs a first time buyer, the buying process was an extremely daunting time for me (especially considering i bought alone!) but the whole North Swindon team made this as pain free as possible. Friendly, approachable and extremely knowledgeable …
Thank you for taking the time to leave us such a fantastic review, Ash! We really appreciate your kind words and will be sure to pass on your comments to Danny, Beau and the rest of the team in North Swindon. :-)
4/5
GoogleThis my second time I've dealt with them and they've been helpful.
Thank you for your review! We're glad to hear that we were able to assist you again and provide you with helpful service. We appreciate your continued business and look forward to assisting you in the future. If you have any further questions or concerns, please don't hesitate to reach out.
5/5
GoogleWhat a blessing she is, Amanda Sweeney. She understands people, she has know-how. Peace of mind and assurance as well l had from her. What a pleasure when you find this rare kind of people. Thanks indeed Amanda Sweeney.
Thank you for the lovely review Elton, we really appreciate you taking the time to leave this for us and we will be sure to pass on your message to Amanda. We are so pleased to know that you have peace of mind and were reassured by Amanda :-)
4/5
GoogleThis was my first time moving into a rented property using this estate agent. I worked closed with Lisa Richards who has continuously been helpful and has answered many of my questions. Move in was simple and detailed advice was given. My …
Hello Gemma, thank you for taking the time to leave us a positive review. We really appreciate it and will be sure to pass the comments on to Lisa. We are always looking to improve our services we will forward your comments … More
5/5
GoogleThe entire team at Richard James have managed to achieve the impossible- our recent move was actually SMOOTH AND PLEASANT :) Huge hats off to Gemma Cowley, who was always at our disposal and is extremely professional and kind! You have been …
Hello Joanna, Thank you for your fantastic 5 star review. We will be sure to pass it on to Gemma as we know she will be very grateful. Its amazing to know that you would recommend us to everyone :-) Have a lovely weekend
5/5
GoogleExcellent service from Richard James to me as a landlord! Thanks Millie and the team!!
5/5
GoogleRichard James helped us to find our first house. Their agents have been very friendly and available to show us the property more than once without any objections and always allowing us all the time we needed …
Thank you for taking the time to leave us this fantastic review, we are so pleased to hear this! Congratulations on buying your first home and we will be sure to pass on your kind words to Julia :-)
5/5
GoogleThey were very professional and helped us finding our new home. Special thanks to Georgina Mepham who was really kind and helpful.
5/5
GoogleAbsolutely superb service from an agent who went over and above to get my house sold for me. Hayley negotiated what turned out to be quite a complicated sale to ensure we got over the finish line and I cannot thank her and the team enough …
Thanks for the review Andrew. We are really pleased to have got your house sale through for you and its great to get feedback for the North Swindon team. We will pass this on to them and especially Hayley and David. Best of luck and we hope we can help you again in the future.
5/5
GoogleHaving tried a couple of local estate agents with ‘so say’ local knowledge, we had no joy and not a single viewing. Before giving up we decided to give Richard James a go after seeing their ‘For Sale’ boards around the area. We met with …
Thanks for the 5 stars and great feedback Erica. Its great to see that we have been able to help you sell having tried a couple of agents before us. We have passed on your feedback to Yasmin and the team in North Swindon. Good luck with your move and we hope you do recommend us and we are able to help you again in the future.
5/5
GoogleI recently moved using this Estate Agents and was assisted by an agent called Grainne Mossom who was incredibly helpful and without whom I would have been lost! Thanks very much Richard James - would highly recommend your services to my friends!
Thank you for the review Amy! I will ensure to pass this back to the team
5/5
GoogleAT THE TIME WE WERE SELLING OUR PROPERTY WE HAD COMPUTER PROBLEMS, AND THE COMPUTER PROGRAMME THAT THE SOLICITORS NEEDED US TO WORK WITH WAS NOT POSSIBLE. HOWEVER WE CONTACTED JO COSTIN AND SHE HELPED US NEGOTIATE THE WHOLE PROCESS WITH …
Hello Ivor, thanks so much for the positive review :-) We are pleased that you had a great experience with Jo and we will pass the comments on to her. Have a lovely weekend.
5/5
GoogleWe have been very impressed with all of the staff we have dealt with at Richard James, most notably Rebecca Gee, Hayley Walden and Grace Dobie who were so helpful!
Thanks, Emily! We are so pleased to hear this! We'll be sure to pass on your kind words.
5/5
GoogleAs a potential buyer my contact with Avril and Alison at Richard James have instilled confidence with prompt follow ups and communications, and a consistently professional and friendly manner. Will be my first choice when the time comes to sell my property.
Thanks for the 5 star review
5/5
GoogleIs very good company when you have any problem and you call them their very quick to respond and sort out the issue you told them I really enjoy working with them and I recommended to everyone
Thank you for the 5 star review, Flora! We are so happy to hear this. :-)
5/5
GoogleMy property had been on the market for a whole year due to previous buyers pulling out. Richard James had a constant stream of viewings and during the process, took new photography to make it look like a new property listing as it had been …
Louise, Thanks so much for the great review. We have passed this on to Anthony/Yasmin and the team in North Swindon. We are really pleased to have been able to help with your move and Anthony has kept spirits high throughout.
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