Trusted Agent profile · Swindon
Verified
★★★★★
665 reviews across 3 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments and Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 665 reviews on three platforms, including 661 Google reviews rated 4.6.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleThis was our first experience to find a new tenant for a property with Marriotts/Richard James. Lisa Richards , the Assistant Manager, Tenancy Management dealt with all matters including our occasionally superfluous …
Thank you so much for your lovely 5 star review :-) we are so pleased to hear of your positive experience and will be sure to pass on these kind words to Lisa.
5/5
GoogleI have been dealing with Sharon Carpenter, an absolute joy! There has never been an instance when my issue was not sorted within the day. A rare asset! Gurdeep Nayer Prime Investments Ltd
Thank you very much for your 5 star review, we are so pleased to hear of your positive experience. We will be sure to pass on these kind words to Sharon.
5/5
GoogleTop estate agents with top employees. We found Anthony to be a very accomplished young man who was both very friendly ,courteous, helpful, smart and a great asset to your organisation. He made our search for our new property so easy, …
Thanks for the fab review! We are pleased you have had a great experience with us and hopefully you will recommend us to your friends! We will be sure to pass on your feedback to Antony.
5/5
GoogleWe have had fantastic support and advice from Hayley Walden at Richard James. We were buying a house they were selling and they provided us with amazing support through the purchase, listened to our questions, queries and concerns and …
Thank you for the lovely review Deborah! So glad you feel you received such a great experience with our North Swindon Branch and Hayley from our Sales Progression Team.
5/5
GoogleI recently moved out of a rented property and had Gee Mossom helping me and she was amazing. As it was my first time moving out of a rented property I did not know what to …
Thanks for the 5 star review Max! So pleased to hear you had a good experience
5/5
GoogleI recently viewed a property to rent and was fortunate to be met by Poppy Traynor. She conducted herself in a very friendly but most professional manner and secured the rental for me with the minimum …
WOW!! Thank you Patricia for your kind words about poppy, we will be sure to pass them over to her. We really appreciate you taking the time to write this review. :-) Have a great weekend.
5/5
GoogleIt was the first time we used a state agent to sell the property. I must say, Richard James (North Swindon Team) has provided excellent service throughout the process , kept us well informed. I would highly recommend it to others.
Thanks Rabia for your review! I will pass this onto our North Swindon Team. Good luck with the move!
5/5
GoogleRheanna, the letting agent, is very thorough and responsive. She is very skillful and helpful in arranging everything required for letting a new home.
Thank you for taking the time to leave us this 5 star review, we will be sure to pass on your kind words to Rheanna :-)
5/5
GoogleWas a great experience as a first time buyer Avril brown was very knowledgable of the area and provided us with all the information we needed, will definitely enquire and hopefully buy with her again👍 …
I'm so glad to hear that you had a great experience with Avril Brown as a first-time buyer! It's wonderful to hear that she was knowledgeable and provided you with all the information you needed. Looking forward to helping you again in the future! 👍 …
5/5
GoogleI'm pleased to know we have Gemma Cowley on the end of the phone and email at Richard James! So helpful, knowledgeable and she made the move-in process so much easier.
Thank you for taking the time to leave us this review Celeste. We appreciate your kind words and will be sure to pass them onto Gemma. We are so pleased that she made the move-in process so much easier for you :-)
5/5
GoogleIt’s the first time I’ve rented through Richard James and it’s definitely a positive experience mainly due to help, communication and level of care provide by Gemma Cowley would highly recommend.
Hello Steve, Thank you very much for your fantastic review. We will be sure to pass on these comments to Gemma.
5/5
GoogleThey were very helpful. The whole process went very fast and smoothly. Specially Georgina Mepham. She was very king and professional answering all my questions and helping me throughout the process.
Thank you for leaving us this review Bianca, we are very pleased to hear that you had a positive experience. We will be sure to pass on these comments to Georgina. :-)
5/5
GoogleVery professional service during the process of renting a house. Many thanks for Frankie Stocker for her help and explaining the process to us. Overall excellent experience dealing with Richard James.
Thank you very much for taking the time to leave us this 5 star review! We'll be sure to pass on your kind words.
5/5
GoogleHad couple of issues when we moved in but as soon as we reported them, our property manager, Jenna Burford and our landord were quick to resolve the issues. Best Estate agency in Swindon, personally.
Hello Asis, we are sorry to hear that you initially had problems on moving into your new home however, we are pleased to hear that Jenna resolved them :-) We'll be sure to pass on these lovely comments to her.
5/5
GoogleAlways ready to help and go the extra mile to help you get what you want.
Thank you for the lovely review
5/5
GoogleVery polite and considerate viewing. I truly appreciate the support and guidance received. Many thanks.
Thank you for the 5 star review Sumit! So glad we could help
5/5
GoogleHaving dealt with many estate agents over the last year or so, Anthony Salter has proved himself to be easily the most helpful and enthusiastic. If you want a first class service, you need look no further.
Thanks David for the review! I will pass this back to Antony to see.
5/5
GoogleI have had a property managed by Richard James for over a year. I am very satisfied with all those concerned in the letting out and managing the property
Thank you for leaving us a 5 star review Tom :) We really appreciate it.
5/5
GoogleRichard James assigned Hayley from the completions team to look after the purchase of my property. I was really impressed with how Hayley communication throughout the whole process, she couldn't do enough to help. Circumstances outside of …
Thanks for the review and 5 stars Chris. We have passed this on to Hayley and both the sales team at North Swindon and the completions team. We are really pleased to have helped with your first purchase and hopefully we can help you again one day!
5/5
GoogleGreat service from North Swindon Richard James. Proactive, responsive and empathetic to my situation and requirements with the purchase of my new property (Antony). Has been a surprisingly enjoyable experience dealing with them which is …
Thank you for the 5 star review Jay! So glad you enjoyed your experience with us. Good luck with the move
5/5
GoogleThought the team were excellent and helpful and provided realistic advice.
Thank you for the lovely 5 star review!
5/5
GoogleWhitney Milhench did a great job arranging the repairs to the shower and toilet recently. Quick service, given the times we find ourselves in. The contractors were also very good, communicative and prompt.
That is amazing to hear Paul! So pleased we were able to get this sorted for you
5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant. Will definitely use this estate agents when looking for a flat in the Swindon area to rent.PositiveResponsiveness, Professionalism
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
1/5
GoogleAbsolute joke of a company. Would give 0 but can't. Don't call you back, don't sort repairs! Don't use full stop!!!
We're sorry to read your comments. If you would like to get in touch with us, we are happy to review this matter and look to resolve.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
