Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy property had been on the market for a whole year due to previous buyers pulling out. Richard James had a constant stream of viewings and during the process, took new photography to make it look like a new property listing as it had been …
Louise · 24 September 2018
Agent replied · 16 June 2024
Louise, Thanks so much for the great review. We have passed this on to Anthony/Yasmin and the team in North Swindon. We are really pleased to have been able to help with your move and Anthony has kept spirits high throughout.
★★★★★ 5/5
GoogleThe service I have received from Richard James has been 1st class, from the initial viewing with Anthony to the progression of my sale with Hayley has made the whole experience painless and I would recommend them to anyone looking to buy a house in Swindon
Joanne · 24 September 2018
Agent replied · 16 June 2024
Thanks Joanne for the review! Good luck with the move and hope to help you in the future
★★★★★ 5/5
GoogleReally enjoyed dealing with the Team at Richard James. I bought a house where they were the agents and they were, friendly, efficient and helpful. Very happy to recommend them for either buying or selling a property.
Rhett · 17 August 2021
Agent replied · 17 August 2026
Thank you for this lovely 5 star review Rhett! :-) We are so pleased to hear this and will pass it on to our team in Highworth.
★★★★★ 5/5
GoogleI rent a property for which Richard James acts as an agent, and the employee with whom I have dealt, Gemma Cowley, has always been very helpful and courteous.
Richard · 16 September 2022
Agent replied · 16 June 2024
Thanks for the 5 star review, Richard! We appreciate you taking the time to write this and will be sure to pass on your comments to Gemma :-)
★★★★★ 5/5
GoogleFollowing an extremely frustrating period of trying to sell our property with other estate agents, we were approached by Richard James, advising us on the service they could offer. Somewhat sceptical but in need of a sale, we decided to …
Jon · 17 August 2020
Agent replied · 17 August 2026
I'm glad to hear that you had a positive experience with Richard James and that they were able to successfully sell your property after a frustrating period with other agents. It's great that they were able to market your property … More
★★★★★ 5/5
GoogleA recent inspection report highlighted that there were some missing tiles on the roof. Jenna Burford arranged for estimates to be carried out and am please to say that he repairs have now been carried out.
Mark · 20 September 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us this review Mark, we really appreciate it! We are glad that Jenna was efficient and your repair work happened quickly.
★★★★★ 5/5
GoogleGreat agent! I recommend you 100%. Thanks a million.
Prayers · 24 March 2024
Agent replied · 16 June 2024
Thank you so much for the kind words and recommendation! I'm thrilled to hear that you had a positive experience with our agent. We strive to provide excellent service to all of our customers, so it's always wonderful to hear that we've met … More
★★★★★ 5/5
GoogleJanie helped us find our property, providing us with great information about the area and what suited our needs. She took the time to learn more about our situation and was friendly, efficient and attentive throughout.
Matthew · 16 September 2021
Agent replied · 16 June 2024
Thank you Matthew! We are so pleased to hear of your positive experience with Janie :-) We will be sure to pass on your kind words.
★★★★★ 5/5
YellStressfree house sale
Hayley was exceptional making sure sale of our property went through without a hitch,she went out of her way to make sure it was stress free. Thankyou
ThereseM-9 · 14 October 2019
★★★★★ 5/5
GoogleCannot recommend Richard James enough to assist with selling your property. My property was actually sold twice (first one pulled out) both selling within a week of going on the market. I had many a hiccup along the way (none caused by …
Tim · 24 September 2019
Agent replied · 16 June 2024
Thanks for the review Tim! So pleased you had such a great experience with us
★★★★★ 5/5
GoogleSadie Collick you were awesome and quick today. Absolute pleasure it was liaising with you. Smooth and clean support it was!
Naveen · 14 May 2023
Agent replied · 14 May 2026
Thank you for the lovely 5 star review Naveen!
★★★★★ 5/5
GoogleThe Richard James team were extremely professional and helpful. Mandy, Sharnni, Jess, Joe and Tiegan provided excellent service and communication through the whole move. With the renting process being more challenging during the pandemic …
Tom · 21 September 2021
Agent replied · 16 September 2026
We are so pleased to hear of your professional and helpful experience with our team. We will be sure to pass on your kind words to all mentioned above :-) Thanks again!
★★★★★ 4/5
GoogleExcellent support during our tenancy and in check out with Sarah Taylor however, their accounts consistently get contract details wrong which meant we had to (successfully) dispute charges twice during the tenancy against rent increases.
Joe · 20 September 2021
Agent replied · 16 June 2024
Hello Joe, thank you for your feedback we really appreciate it! We will be sure to pass on your kind words to Sarah and we will be sure to raise the feedback internally with our lettings team to work on our accounts process.
★★★★★ 5/5
GoogleWe have just moved out of a Richard James property that we were renting. The checkout process was smooth and Gee Mossom told us exactly what would happen, super friendly and informative on the phone.
Alice · 16 September 2021
Agent replied · 16 June 2024
We are so glad to hear this Alice! Thank you for taking the time to leave us this review, and we will be sure to pass on your kind words to Gee.
★★★★★ 5/5
GoogleI found Antony Salter to be great, he quickly understood what my house requirements were and made sure the search was focussed on those requirements. His sense of humour was also great which made viewings all the more enjoyable. Thanks for your help Antony
Shirley · 24 September 2018
Agent replied · 16 June 2024
Thanks Shirley for your 5 star and review. I'm glad Anthony made your experience a brilliant one. We will pass this onto him!
★★★★★ 5/5
GoogleAbsolutely amazing service from all here at the Swindon North branch of Richard James. As a first time buyer the process can be fairly daunting however the staff here made it a completely stress free experience even under the time pressure …
Bethany · 24 September 2019
Agent replied · 16 June 2024
Thank you for the amazing review Bethany! So pleased you enjoyed your experience with us
★★★★★ 5/5
GoogleRichard James have been responsive, helpful and professional throughout and Becky Gee has gone out of her way to ensure everything has run smoothly! Would certainly recommend.
Kirsty · 16 September 2022
Agent replied · 16 June 2024
Thank you for your kind review Kirsty. We will pass your feedback onto Becky in our Lettings Team :-)
★★★★★ 5/5
GoogleI have just purchased my first home through Richard James where I was entirely unsure of what to expect. I can tell you that the service we received from SHARON in their progression team was EXCEPTIONAL throughout the entirety of the 3 …
Chanaley · 24 September 2018
Agent replied · 16 June 2024
Chanaley, Thank you for the review. We will certainly pass this on to Sharon for you and we are really pleased we have been able to help you keep hold of your dream home! Really hope we get to help you again in the future. Good luck!
★★★★★ 4/5
GoogleRichard James provided us with an excellent service. We sold our property and purchased our new house through RJ very quickly (within a week of going on the market). Unfortunately the buyers pulled out 6 weeks later, but RJ were very quick …
Danny · 24 September 2018
Agent replied · 16 June 2024
Thank you for the review Danny! We are so glad we were able to get you moving. We will pass this back to Hayley & Antony. Good luck in the new home!
★★★★★ 5/5
GoogleThis is my first experience of buying a property and Antony Salter has made this very stressful and daunting time a real pleasure. He couldn’t of done more if he’d tried, he accommodated by busy schedule, answered all my questions and has …
Leahanne · 24 September 2018
Agent replied · 16 June 2024
Leahanne, Thanks for the 5 star review. We have passed this on to Antony and the team in North Swindon. Good luck with your new home.
★★★★★ 5/5
GoogleHaving purchased my new property through Richard James I cant recommend them enough. Hayley Walden in particular has been a great help over a move that has been less than straightforward. Hayley the other members of the team have been …
Daniel · 24 September 2019
Agent replied · 16 June 2024
Thank you for the lovely review Daniel!
★★★★★ 5/5
GoogleBrilliant service, fantastic communication after over a year still the same great level of quality throughout.
Chris · 17 August 2023
Agent replied · 17 August 2026
Thank you for the 5 star review Chris
★★★★★ 5/5
GoogleWhen you're buying / selling a house, it's probably the biggest purchase or sale you'll make. You need it to be done efficiently, you need good communication, fast responses to both calls and emails and an excellent balance achieving the …
Will · 17 August 2019
Agent replied · 17 August 2026
Thank you so much for sharing your positive experience with Richard James Highworth and Avril Brown! We are thrilled to hear that you found our services efficient, communicative, and stress-free. Your satisfaction is our top priority, and … More
★★★★★ 5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant.
Will definitely use this estate agents
when looking for a flat in the Swindon area to rent.
Mairt · 17 June 2022
Agent replied · 16 June 2024
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
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