Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGeorgina Mepham and Sharnni Wilson have been brilliant throughout our search for a rental and since moving in. They genuinely go above and beyond. An example of this was by still being in the office late on a Friday evening to book our …
Ian · 21 September 2021
Agent replied · 16 June 2024
Thank you ever so much Ian, we really appreciate you taking the time to leave us such a lovely review. We will be sure to pass on your comments to Georgina and are so pleased to hear of the flawless experience that you had with her.
★★★★★ 5/5
GoogleWe had been looking for a new property for quite a long time and, despite the difficult current situation, we are very thankful for the way Georgia Mepham helped us to find and secure our new home. She has been very helpful and …
Saba · 21 September 2021
Agent replied · 16 June 2024
We are so pleased to hear of such a positive experience Saba, especially given the current times as mentioned above. We will be sure to pass on your lovely review to Georgina! Thank you.
★★★★★ 5/5
GoogleExcellent service received from the agency, good standard of communication shown throughout it made everything so easy.
Vimbai · 24 March 2024
Agent replied · 16 June 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience with our agency. Our team works hard to maintain a high standard of communication and ensure a seamless and easy process for our clients. We appreciate your kind words and hope to assist you again in the future.
★★★★★ 5/5
GoogleWe are currently in the process of purchasing a property through Richard James North Swindon and what a pleasant experience it is. All the staff are very professional. The viewing went smoothly and Jordan had all the information we needed to our questions. I would most definitely recommend them to family and friends.
Nicola · 24 September 2018
Agent replied · 16 June 2024
Thanks for the review Nicola, really pleased you have had a good experience with our North Swindon branch. We will pass on your feedback and please feel free to recommend as many friends and family as you can!
★★★★★ 5/5
GoogleAs a Landlord in shock at the state of a property recently vacated, I needed help with a TDS (Tenancy Deposit Scheme) Landlord claim which in the end was 100% successful thanks to the guidance of Amanda Sweeney (Manager of the Tenancy …
Lesley · 24 September 2021
Agent replied · 16 June 2024
Thank you Lesely, this is really wonderful to hear :-) we are glad Poppy was able to help you out in your time of need as we know becoming a landlord for the first time can be tough.
★★★★★ 5/5
Googlepasquale is a very nice guy
I am so happy ealing with him.
I am impressed
Olutoyin · 24 March 2024
Agent replied · 16 June 2024
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Pasquale. He truly is a wonderful person to work with. It's our goal to impress and make our customers happy, and I'm glad we could do that for you. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWhilst we haven't bought or sold through Richard James, they have still provided an excellent service - keeping me constantly updated with new properties coming onto the market, and meeting me at properties for countless viewings. My thanks go to the whole team, but particularly to Antony Salter and Gareth Wyn Thomas.
Haoli · 24 September 2018
Agent replied · 16 June 2024
Thanks for the 5 star review. We have passed your feedback on to the team and are really pleased to have been able to help you in your search.
★★★★★ 5/5
GoogleRichard James have been a pleasure to work with, Milie Sharp has made my first move very easy and was able to answer all the questions I've had.
Jack · 14 May 2023
Agent replied · 16 June 2024
Thank you for the 5 star review Jack
★★★★★ 4/5
GoogleRichard James and their staff have been consistently very helpful and reliable in the way they care for our property and keep us informed. If there has been a chaang in tennancy they have found a new reliable tennant quickly and …
Tim · 21 September 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us this 4 star review Tim, we really appreciate it :-)
★★★★★ 5/5
GoogleMy experience with Richard James was fantastic. I was looking for a right property to rent. Gemma Cowley really helped me to understand the whole process once my offer was accepted. Overall process was quite quick and smooth, thanks to her. …
Umer · 21 September 2021
Agent replied · 16 June 2024
Thanks for taking the time to leave us a review Umer :-) We are so pleased to hear this and will be sure to pass your comments on to Gemma.
★★★★★ 5/5
GoogleBest estate I've been with. Appreciate Delrae Yon proactively calling out when I'd accidentally paid double rent. Was also impressed that when the boiler broke last winter I was immediately able to pick up heaters from central office, very little fuss involved.
Alex · 16 September 2021
Agent replied · 16 June 2024
Thanks for the 5 star review Alex, we are so glad to hear that you experienced a great service from Delrae, we will be sure to pass on the message.
★★★★★ 1/5
GoogleWould give less stars if I could.
The before sales process for Richard James was great but after we handed in our …
Heather · 21 September 2023
Agent replied · 16 June 2024
We are sorry to hear you feel you haven't had a very good experience. Our lettings director would like to know more about this so we can look into it further. Please can you email all of your feedback and comments to rebeccabarrett@richardjames.uk
★★★★★ 5/5
GoogleHighly professional, friendly and helpful - just some of the positives I can speak to regarding our experience of working with Richard James. Couldn't do enough for us, which was much appreciated. Will definitely recommend to others looking to sell their property.
Fiona · 17 August 2021
Agent replied · 17 August 2026
Thank you for the 5 star review, Fiona! We are so pleased to hear of your positive experience and will be sure to pass on your comments to our team in Highworth.
★★★★★ 1/5
GoogleStunningly unimpressed with this company. I phoned the Wroughton office and asked for details of a property and was told it was in process of an offer and unlikely to be still for sale - but they would let me know what happened anyway. I …
Bob · 24 September 2020
Agent replied · 25 September 2026
Thank you for your feedback Bob! We are disappointed to hear this. We do take feedback seriously so we will be in contact shortly regarding this.
★★★★★ 5/5
GoogleGeorgina Mepham from Richard James was incredibly helpful while we were searching our house to rent. She is very professional at her job, she showed great understanding of customer's needs and was always happy and keen to answer all our …
Agata · 21 September 2021
Agent replied · 16 June 2024
Agata, we are so pleased to hear that you experience with Georgia was so fantastic and that we clarified even the smallest of doubts for you. We will be sure to pass on your kind words. Thank you for taking the time to leave us this review :-)
★★★★★ 5/5
GoogleA true pro !! Whenever I speak with Dorinda Dodson she is always on the ball and has all the knowledge required , Dorinda will also take her time to solve issues and chase up loose ends! Many thanks 😁 …
OliBif · 21 September 2021
Agent replied · 16 June 2024
We really appreciate you taking the time to leave us such a positive review, thank you! We will be sure to pass on your kind words to Dorinda. :-)
★★★★★ 5/5
GoogleI have been renting a property managed by Richard James for many years and have always found them to be helpful and professional. Just recently had a query and Amanda Sweeney delt with the matter very efficiently and professionally. Highly recommended.
Jason · 16 September 2021
Agent replied · 16 June 2024
We are so pleased to hear this Jason and we really appreciate you taking the time to leave us a review after being with us for many years. We will be sure to pass on your lovely comments to Amanda!
★★★★★ 5/5
GoogleCurrently sold our house through Richards James they are now helping us find a rental property. The team are very helpful,supportive and approachable.,would recommend .
Family · 1 July 2023
Agent replied · 16 June 2024
So nice that we were able to get you sold and now find you a rental property! So great to hear such lovely feedback about our sales and lettings teams
★★★★★ 5/5
GoogleAlthough I have not found a house yet I am confident that I will with Richard James. Antony makes every effort to listen and help with your needs He will advise as to what he feels you would best to view which avoids time wasting for the …
Sandy · 24 September 2019
Agent replied · 16 June 2024
Thanks for taking to time to write a review Sandy! So pleased you are enjoying your experience so far! Good luck with the house find
★★★★★ 5/5
GoogleJo and Dom were fantastic all the way through our house purchase! It took alittle longer than expected however we got there in the end! Would recommend Richard James!
Bryony · 24 September 2020
★★★★★ 5/5
GoogleThis was my first time using a ageny to rent a property.. i found a lovely house through richard james and it was handle by a brilliant professional young lady called Gemma cowley.. she made the whole process so easy and stress free. Any …
Craig · 24 September 2020
Agent replied · 16 June 2024
Thank you for the lovely review Craig!
★★★★★ 5/5
GoogleExcellent service so far with Richard James and house sold 'virtually' during Covid lockdown! Kelly Hucker in particular has been extremely helpful, responsive and professional but all of the team we've had contact with have been very good. Wouldn't hesitate to use again and recommend.
Gemma · 24 September 2020
Agent replied · 16 June 2024
Hi Gemma, Thanks so much for the review! We will pass that on to Kelly. So pleased we have been able to support you under the circumstances of COVID-19 and progress your move!
★★★★★ 5/5
GoogleI received a phone call yesterday from Delrae Yon in the finance department regarding a difficult issue at one of our rental properties. As usual she was extremely professional in her approach, listened to my requirements and confirmed that …
Andrew · 21 September 2021
Agent replied · 16 June 2024
Thank you for such a lovely review Andrew, we are really pleased to hear this! We will be sure to pass on your lovely words to Delrae and look forward to working with you for another 10 years :-)
★★★★★ 5/5
GoogleOne of the constants in an otherwise topsy-turvy year has been the speed and quality of service from the property management staff at Richard James. Despite some tradesmen going out of business and others being snowed under they have …
Rodney · 21 September 2021
Agent replied · 16 June 2024
Thanks for leaving us such a positive review Rodney, we are really pleased to hear this. We will be sure to pass on your kind words to Delrae and hope to continue to keep your properties sound as we navigate through this time.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
