Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have moved a lot and I could not recommend Richard James highly enough. From the initial contact and negotiations by Josh, the viewings handled by Freddy and the transaction follow up by Jo, the whole team were an agency 'breath of fresh air' … don't use anyone else!
Charles · 17 August 2021
Agent replied · 17 August 2026
Charles! We are so pleased to hear of your positive experience with Richard James. We will be sure to pass over your comments to Josh and Jo and are really happy to hear that you wouldn't use anyone else :-)
★★★★★ 5/5
GoogleThanks to Frankie Stocker for going out of her way to help my new tenants move in yesterday- and even seeing them through an unexpected hiccup! Always good to know that my flat is in good hands!
Nicola · 20 September 2020
★★★★★ 5/5
GoogleVery friendly and polite staffs.....especially Anthony has been really helpful.
Prabin · 18 June 2018
Agent replied · 16 June 2024
Prabin, Thanks so much for the great review. We will pass on to the team in North Swindon. Goodluck with your move.
★★★★★ 1/5
GoogleWaste of time - uses your highest offer to negotiate with other buyers until they get the best deal. No confidentiality kept wasting our time saying they were waiting for the vendor to make a decision then suddenly sold over night.
Noreply · 16 September 2022
Agent replied · 16 September 2026
Hi there. If you would like to get in touch with us, we are happy to look into the comments you have made. You can email me at kerrybunce@inventivised.com
★★★★★ 5/5
GoogleThanks Richard James team, encountered the change of the landlord and a serious of bad things, which made me have to find a new rent to move in within one week. So I found Richard James directly since I think they are the only one to make …
Jessica · 21 September 2021
Agent replied · 20 September 2026
Thank you for taking the time to leave us this wonderful review. We really do appreciate it and we are so pleased to hear that you experience with RJ was efficient! We will be sure to pass on your comments to Gemma.
★★★★★ 5/5
GoogleOver the past few months we have been in the process of finding a new home, this ment having to contact the rental team at Richard James often. Whitney, Mandy and Gee have all been ever so helpful, they were always on hand to help with any …
Rebecca · 21 September 2021
Agent replied · 16 June 2024
Thanks Rebecca, we really appreciate you taking the time to leave us this 5 star review and are pleased to hear of your experience. We will be sure to pass on the message :-)
★★★★★ 5/5
GoogleMe and my partner just started the process of renting a place, through RJ estate agents. We viewed the property with Georgina Mepham, and she was lovely from the beginning. Really approachable, friendly, professional, and really helped us throughout the process. So far it's all been really good.
Carolina · 16 September 2021
Agent replied · 16 September 2026
Thank you very much for taking the time to leave us such a wonderful review, Carolina. We will be sure to pass on your kind words to Georgina. :-)
★★★★★ 5/5
GoogleI have been using the lettings side for 8 months with 2 properties and they are fantastic. Always do what they say they will, on time and professionally. As with everything, you will always find someone cheaper, but it won't be worth it and you will probably regret it for the sake of saving a few pounds.
Dave · 24 September 2018
Agent replied · 16 June 2024
Thanks for the review Dave. Much appreciated. Glad we have been able to help.
★★★★★ 5/5
GoogleWe purchased with Richard James and they were fantastic. Great communications at all times. Maintained regular contact between us and the Seller and made the whole buying process very smooth.
E · 17 August 2023
Agent replied · 17 August 2026
Thank you for the lovely review!
★★★★★ 5/5
GoogleProfessional stuff and a lot of support and assistance and a big thanks to Becky Gee has made very easy letting our new property.
Andrea · 16 September 2022
★★★★★ 5/5
GoogleAs a Landlord I have found Richard James a very good letting agent, and fair in that they will get involved as much as you want them to depending on if you maintain a property yourself or not. During the lock down they have kept my …
Adam · 21 September 2021
Agent replied · 16 June 2024
Thank you Adam, we appreciate you taking the time to leave us this 5 star review. We are glad to hear about the letting-status of your property and will be sure to pass on the kind words to Lisa.
★★★★★ 5/5
GoogleOur experience dealing with Gee Mossom at the end of the tenancy when we have returned the keys from the apartment was second to none. The full deposit was returned to our bank account in no time. Thank you for making it a stress-free experience for us.
Vladimir · 20 September 2021
Agent replied · 16 June 2024
Hello Vladimir, we are so happy to hear that your experience was stress free and we will be sure to pass on your fantastic review to Gee. Thank you!
★★★★★ 5/5
GoogleGood experiences with all the time I. Particular Josh Moore who put up with my random angst about securing a rental
Property and also Sadie and Connor for helping me out as well!
Paul · 14 May 2023
Agent replied · 16 June 2024
Thank you for the 5 star review Paul! We are so happy to hear you have had such a great experience with some of our lettings staff. Thank you for your kind words
★★★★★ 5/5
GoogleI probably had the best checkout experience of yet. I had to move out in a hurry and was not able to clean certain places but GEE MOSSOM found me a cheap cleaning service and she handeled everything herself. She was always responsive and concise. Definitely recommended.
Deqi · 16 September 2021
Agent replied · 16 June 2024
WOW! Thank you for taking the time to leave us this amazing 5 star review - we will be sure to pass on the message :)
★★★★★ 5/5
GoogleWould definitely recommend RJ! They’ve been so helpful and made things as hassle free as possible. I had Gee Mossom dealing with my move out procedure, she was friendly, professional and she made everything very clear so I wasn’t left confused with more questions!! Thanks very much!
Heather · 16 September 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us such a lovely review Heather! :-) we'll be sure to pass on your kind words!
★★★★★ 5/5
GoogleI am a landlord and have used Richard James to find tenants for me in the past. I am glad that I used them again as they delivered very good service again. Everyone I dealt with was polite, professional and quick to respond to any …
Miss · 21 September 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us such a wonderful review, we'll be sure to pass it on to the ladies in Lettings :-)
★★★★★ 5/5
GoogleWe've been with Richard James now for over 10 years. We now live in Australia and still have our property leased over in England by Richard James.It could be really difficult trying to make this work living on the other side of the world …
NCP · 24 September 2021
Agent replied · 16 June 2024
This is such a wonderful review to receive, thank you Nathan. We will be sure to pass on the message to Amanda and her team and we are so pleased that Amanda and her team have made your experience with Richard James easy and seamless. :-)
★★★★★ 5/5
GoogleAll I can say is that my experience with the agency was and still is great. Everyone is always helpful and very nice. I came across people who are eager to resolve my problems and show nothing but respect and selflessness. In my latest …
Gosia · 21 September 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us this fantastic 5 star review, Gosia! We really appreciate it and will be sure to pass it on to both Sharnni and Sophie.
★★★★★ 5/5
GoogleGreat professional service, even through lockdown. I’ve used their selling and letting services, as a buyer, a tenant and a landlord, the individuals are all great at their jobs as well as responsive. I’ll definitely use them again. Thanks to the team for all your help over the years!
F · 24 September 2020
Agent replied · 16 June 2024
Thank you for the review Fiona! We have loved working with you over the years and we look forward to many more to come
★★★★★ 5/5
GoogleI recently purchased a house through Richard James. They have been excellent, right from house viewings (Fredy) to completion of the sale (Jo). Jo (sales progression) has been extremely helpful in getting the sale though and nothing has been too much to ask. Thank you.
Lauren · 17 August 2021
Agent replied · 17 August 2026
Thank you for your review Lauren! We really appreciate it and we will be sure to pass on your kind words to both Fredy and Jo. :-)
★★★★★ 5/5
GoogleReally nice people, very helpful, and stayed positive that we were going to get a sale through lots of lack of interest and they were eventuallty right
Robin · 17 August 2023
Agent replied · 17 August 2026
Thank you for the 5 star review Robin!
★★★★★ 5/5
GoogleThe last tenants moved out of our house recently leaving it in a bit of a mess. Tayler Trueman from Richard James performed the move out inspection. We were concerned with the amount of work required to get the property back into a …
JOHN · 21 September 2021
Agent replied · 16 June 2024
WOW! Thank you John, we are very pleased to hear of your positive experience with Tayler and will be sure to pass on the message to her. We are glad that we were able to help to return to the house to its former condition :-)
★★★★★ 5/5
GoogleGeorgina Mepham and Sharnni Wilson have been brilliant throughout our search for a rental and since moving in. They genuinely go above and beyond. An example of this was by still being in the office late on a Friday evening to book our …
Ian · 21 September 2021
Agent replied · 16 June 2024
Thank you ever so much Ian, we really appreciate you taking the time to leave us such a lovely review. We will be sure to pass on your comments to Georgina and are so pleased to hear of the flawless experience that you had with her.
★★★★★ 5/5
GoogleWe had been looking for a new property for quite a long time and, despite the difficult current situation, we are very thankful for the way Georgia Mepham helped us to find and secure our new home. She has been very helpful and …
Saba · 21 September 2021
Agent replied · 16 June 2024
We are so pleased to hear of such a positive experience Saba, especially given the current times as mentioned above. We will be sure to pass on your lovely review to Georgina! Thank you.
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