Trusted Agent profile · Swindon
Verified
★★★★★
665 reviews across 3 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments and Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 665 reviews on three platforms, including 661 Google reviews rated 4.6.
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Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleI saw two properties in Swindon last week, and in what's been a long, exhaustive process, my experience with Kelly from Richard James was easily the best. She was extremely helpful, knew what she was talking about, and was able to advise me appropriately. Definitely recommended.
Thank you for the 5 star review Ross! So great to heard you have had such a great experience with us
5/5
GoogleSharnni at Farringdon office was very professional and informative during the viewing of a rental flat. She went out of her way to ensure I didn't miss out on seeing it and the whole office was very helpful, communicative and organised throughout the process from viewing to picking up the keys and beyond. Thanks!
Thanks for taking the time to leave us this amazing review, Robert. We really appreciate it and will pass on your kind words to Sharnni. :-)
5/5
GoogleOur search for the house was really simplified with Richard James. in a short time, we had a superb apartment according to our budget. A special thank you to our Property Manager Adrian Sobczyk, who has really invested in making things work for us. I highly recommend.
Thank you for the lovely review about Adrian! So lovely to hear you have had such a lovely experience with our lettings team
5/5
GoogleI have been looking for a property to rent in the Swindon area for months now and after finding just what I was looking for on the Richard James website I arranging a viewing. I meet with Georgina Mepham who was very professional and friendly from the start, great viewing experience and help me find exactly what I was looking for.
Thank you for taking the time to leave us this amazing 5 star review, Dominic! We will be sure to pass this onto Georgina.
5/5
GoogleGreat company to deal with. Clear communication and staff friendly and very helpful. Would definitely use again for anything house related for sale or purchase.
Thank you for your kind words! We're delighted to hear that you found our communication clear and our staff friendly and helpful. We look forward to assisting you again in the future, should you require any further assistance!
5/5
GooglePoppy Trainor has been great during the process of finding a tenant.
Thank you Symon. This is great to hear :-)
5/5
GoogleI have known jack for many years and he is a top class estate agent who always goes above and beyond for his clients - he helped me with the purchase of my first home and gave me invaluable advice when it came to sorting out my mortgage which is a confusing time for any first time buyer. I will definitely be using Jack in the future
Thank you so much for your kind words about Jack's exceptional service as an estate agent. We are thrilled to hear that he was able to provide you with valuable advice during such an important milestone in purchasing your first home. Looking forward to assisting you with any future real estate needs you may have!
5/5
GoogleRichard James have been enormously helpful in navigating me through my first letting. From the outset they managed expectation and made sure that I was compliant with all regulations. They made each step of the process easy and trouble-free. Knowing I have Gemma as my named point of contact is incredibly reassuring.
Thank you for taking the time to leave us a review Karen. Glad to see how helpful the team have been in helping you with your first letting. Enjoy your new home :-)
5/5
GoogleWe had an amazing and hassle free experience with them. They have some of the best properties listed and their representatives/agents are extremely polite, helpful and they really invest into the needs of their clients. Special shout out to …
Thank you for the lovely 5 star review Nikita. So great to hear when our customers have a great experience with us
5/5
GoogleFrom a buyers perspective, excellent communication throughout the process from viewings, to offer acceptance, weekly updates through to completion and after care. Guaranteed callback the same day and issues resolved promptly and professionally. Special mention for Laura and the Highworth/Faringdon team.
Thank you for the lovely review Jenny! So great to hear you have had such a great experience with our team in Highworth/Faringdon.
1/5
GoogleAVOID AT ALL COSTS I rented from Richard James at the end of last year, I moved into the property …
Hello Adam, we are sorry to hear that you did not have a good experience with us. Your feedback is important to us, so please contact our Lettings Manager, nickybint@richardjames.uk if you would like to discuss this matter further.
5/5
GoogleVery positive experience with Richard James during a recent house purchase. They were excellent at every step of the way - from initial viewings with Fredy, through to offering and all the way through to completion (with Jo maintaining momentum and communications throughout). Huge thanks to all the team there. Highly recommended - I'd certainly use them again.
We are thrilled to hear about your positive experience with Richard James! We are delighted that Fredy and Jo were able to assist you every step of the way and that you found the team so helpful throughout the process. Thank you for your kind words and recommendation - we look forward to assisting you again in the future!
5/5
GoogleAmy Rowe introduced herself and has dealt with us brilliantly so far. Thanks Amy.
Hello Eve, Thank you for your 5 star review. We'll be sure to pass on your positive message to Amy. :-)
5/5
GoogleExcellent service from Sharon and Jack In all aspects of our sale from valuation to completion (that were within their control). The house was marketed and sold quickly and efficiently and they stuck to the task when issues in the chain caused a glitch and the ability of the company’s comprehensive network around the area proved its worth. A good end result.
Thank you for taking the time to share your experience with Sharon and Jack. We are delighted to hear that you had a positive and smooth journey from valuation to completion. It's wonderful to know that they were able to navigate any challenges that arose and deliver a successful end result for you.
5/5
GoogleWe recently relocated to the UK and were searching for a home in Swindon. Richard James had been very professional and helped us throughout the way in finding and securing the right home that met our requirements. …
That is such great news that we were able to find you a new home! I will make sure your kind comments get back to Connor & Adrian
5/5
GoogleLaura and Mark helped me successfully sell my house. They were very helpful and supportive through every step of the way
Thank you so much for your kind words! We're thrilled that we were able to assist you in selling your house. It was truly a pleasure working with you, and we're glad that we could be there for you throughout the entire process. If you ever need any further assistance in the future, please don't hesitate to reach out. Congratulations again on the successful sale, and we wish you all the best in your next chapter!
5/5
GoogleGillian Linton at Bonnyrigg very helpful and quick to respond . professional , knowledgeable . I would highly recommend .
Thank you so much for taking the time to leave this review Brendan. We are delighted to hear that you found Diane to be really helpful and supportive during your recent house sale and purchase, keeping you up to date throughout and always … More
4/5
GoogleThank you Gee Mossom, Amanda Sweeney for Professional and good customer service.
Thank you for the 5 star review Shobhit
5/5
GoogleThe service provided by Richard James in helping my partner and I buy our first home has been fantastic. In particular Sharon Clark from the sales progression team has been absolutely brilliant. I couldn't have asked for a more friendly and knowledgeable person for us to deal with.
1/5
GoogleThe service is very slow. We requested the landlord to fix a few issues in the house and we haven't received any action from their side. Disappointing!
Hi Craig, I am really sorry to hear this. We would like to know more so can you please email nickybint@richardjames.uk as she is the manager of the property management team.
5/5
GoogleRichard James and our agent Connor Manuel have been extremely helpful, professional and proactive in assisting us with finding our property. I have always received quick and helpful responses to any questions and we absolutely love the property.
Thank you for the 5 star review Cameron! So great to hear we were able to help you find your new home! Best of luck
5/5
GoogleThis is the second time I’ve put my house on the market with Richard James and they haven’t disappointed! We had a really competitive valuation where we were provided with lots of research and information in a booklet. Dom was very …
5/5
GoogleRichard James has been helping me to find tenants and manage the lettings for very many years. I have been very happy with the tenants and the management team lead by Rebecca Bartlet.It is easy to Speke to the member of the team and always …
Thank you for you 5 star review, Afzal! We are so pleased to hear this and will be sure to pass on your kind words to Rebecca :-)
5/5
GoogleMe and my partner just started the process of renting a place, through RJ estate agents. We viewed the property with Georgina Mepham, and she was lovely from the beginning. Really approachable, friendly, professional, and really helped us throughout the process. So far it's all been really good.
Thank you very much for taking the time to leave us such a wonderful review, Carolina. We will be sure to pass on your kind words to Georgina. :-)
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