Trusted Agent profile · Swindon
Verified
★★★★★
665 reviews across 3 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments and Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 665 reviews on three platforms, including 661 Google reviews rated 4.6.
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Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleRichard James have worked hard for us with two buyers and can't fault them. Thanks to Jordan and Ben in Sales and Alex and Hayley in sales progression. …
Daniel. Thanks for the review. We will pass this on to the North Swindon team and we are glad we have been able to help in the sale of your property and hope to help you and your friends in the future should you recommend us.
5/5
GoogleDealt with Anthony from the North Swindon office. He had a great knowledge of the property we viewed and was extremely helpful. Would highly recommend Richard James.
Richard - thanks for the review, we will be sure to pass this on to Antony. Glad we have helped and hopefully you can recommend us to anyone you know who may be looking to move!
5/5
GoogleGeorgina is a fantastic estate agent, I would highly recommend her and the company to others .. Regards, Ann
Thank you for the 5 star review :-) We'll be sure to pass this on to Georgina!
5/5
GoogleRichard James has been looking after my rental property for over 12 years now. Always received good personal service and my current contact is Frankie Stocker and she is very helpful, efficient and nothing is too much trouble. Susan H
Oh that is amazing! 12 years, thank you so much for choosing Richard James Lettings to look after your property. We look forward to many more years hopefully
5/5
GoogleVery friendly and helpful service with North Swindon Sales. Antony was brilliant on the viewing and the whole team have helped to make a first time buy easier!
Thanks for the review Sophia. We will be sure to pass on to Antony for you! Glad we were able to help.
5/5
GoogleIncredibly friendly, informative and efficient team at the Highworth branch of Richard James. They kept us informed every step of the way and answered any questions we had though out. Highly recommended.
Thank you for taking the time to share your positive experience with our Highworth team! We're thrilled to hear that you found them friendly, informative, and efficient. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
GoogleJo Taylor was very attentive and made sure to keep me in the loop regarding the whole process. Hassle free, polite and helpful.
Hi Neal, thanks for your review. We are pleased to hear that you had a great experience with Jo. We will pass on your comments to her :-)
1/5
GoogleNot transparent with information. A simple query like - the vendor has done modifications, have they got any approvals or planning permission in place is not answered. …
Hi Trupti, we are sorry to hear that your buying experience with us wasn't what you had hoped for. We welcome you to get in touch with the branch manager to discuss this further. Please email joshmchugh@richardjames.uk
5/5
GoogleVery good service, patient and professional. Hayley was a great contact to have and Antony (my initial contact) calling on completion was a nice touch. Will recommend!
Thanks Alan for your review! So pleased you had a great experience with Hayley. Good luck in the future
5/5
GoogleHead and shoulders above the competition. Frankie, Claire and Ellis are extremely responsive, professional and knowledgeable
Thank you so much for sharing your feedback with us! We're thrilled to hear that Frankie, Claire, and Ellis were able to provide you with such exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out.
5/5
GoogleI just want to say a BIG THANKYOU to (Millie Sharp) for supporting me and my husband on our journey through our process with our accommodation. We couldn’t of gotten a better agency, and a kind gift we got to welcome into our home was a …
Thank you for the lovely review Bekkah!
5/5
GoogleExcellent support throughout the journey of moving into a new home.
I'm so glad to hear that you had a positive experience with our support during your move into your new home! If you have any other questions or need assistance in the future, please don't hesitate to reach out.
1/5
GoogleTerrible! We had a viewing for today after lunch! In the morning I got a call from a woman who told me that they did not accept children in the property, terrible discrimination!!!! This is not an animal but a human being and nowhere in …
Really sorry to receive your review and are unhappy with the landlord's decision. Please feel free to contract joannahillbrown@richardjames.uk if you would like to discuss this further
4/5
GoogleThe solicitors and staff were all very professional and hardworking and they had some difficult issues to deal with in our sale and purchase of a new property.
Thank you for taking the time to leave us a review, Kathy! It's great to hear such wonderful feedback about the team, and we've passed your kind comments on. Thanks for choosing Neilsons, and we look forward to working with you again in the future!
3/5
GoogleRichard James is an estate agent that I would give 3 stars. The team is friendly and helpful, and they are great at arranging viewings. However, they send a barrage of unsolicited emails, and they do not stop even when asked to be removed …
Hi Matthew, We are sorry to hear this. If you can drop myself an email at nicolesmith@richardjames.uk I will ensure you are removed from all marketing and property information.
5/5
GoogleI have used Richard James as my letting agent to rent out my property for the past year, and they have always provided me with an excellent service and been very quick and efficient for contact between myself and the tenants who have lived …
Thank you for the kind 5 star review Bexx. It's so great to hear you have had such a great experience using us for the last year. I will make sure Adrian gets to see your lovely words. Look forward to working with you for years to come
5/5
GoogleCHLOE DISBURY was so kind taking over unto her colleague on leave and she handled everything we need, she is really smart, caring and professional, I would recommend her to anyone in a process of moving as she will take time to explain all …
Thank you for the 5 star review Adolphe! We are so pleased you have had such a great experience with Chloe and our lettings team
1/5
GoogleAwful estate agency, they were rude to me via email and then at the end of my tenancy they turned up at a later time rather than the booked time for a viewing despite telling me a different time via email. Unprofessional & rude, avoid at all costs!
So sorry to hear this. I have passed your comments back to our lettings managers so they are aware. If you would like to expand on this so we can look into it further, please email your comments to carolineschaefer@richardjames.uk
5/5
GoogleThank you Courtney for being so professional and supportive. Communication is fantastic and so efficient.
Thanks Ruby, we will be sure to pass on your 5 star review to Courtney!
5/5
GoogleSharnni Wilson was very helpful and understanding of our situation in discussing our tenancy agreement.
Thank you for taking the time to leave us this 5 star review, we are very pleased to hear of your experience with Sharnni and we will be sure to pass on the message. We are glad that the tenancy agreement was discussed and understood :-)
5/5
GoogleCould not have wished for more
5/5
GoogleJessica West, our property manager, and her team at Richard James have over the years provided us, as landlords, with a first class service always acting in a positive, responsive and proactive fashion to any situation that might arise. I would strongly recommend the services of Richard James.
Thank you for the lovely 5 star review Mark!
5/5
GoogleMy experience with Tayler Trueman is fantastic, always responsive and proactive to follow up.
Thank you for the 5 star review, Mike! We are so pleased to hear this :-)
5/5
GoogleVery friendly and professional. Antony was brilliant, to bad we couldn’t move forward but I’m pretty sure will work it out next time.
Dragos, thanks for the review, we will pass this on to Antony. Hopefully we will get there next time and we look forward to helping you again.
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