Trusted Agent profile · Swindon

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Richard James Apartments and Investments Swindon reviews

4.6

★★★★★ Excellent

665 reviews across 3 platforms

Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ

Richard James Apartments and Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 665 reviews on three platforms, including 661 Google reviews rated 4.6.

Google logo

4.6 / 5

661

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

Really friendly staff. Easy to contact, flexible and really great at liaising with my seller and guiding me through the whole process after my offer was accepted.

Sarah · 24 September 2020

Agent replied · 16 June 2024

Big thank you for the 5 star review Sarah!

5/5

Google

Extremely pleased with the result of our search for an appropriate property, and especially with Anthony Salter who was efficient and professional whilst being friendly and approachable. Thank you so much.

Malcolm · 24 September 2018

Agent replied · 25 September 2026

Malcolm, Thanks for the review. We are pleased you had a good experience with us and will pass your feedback on to Anthony and the team.

5/5

Google

Thanks to the Richard James team we found the whole house selling “experience” to be stress free. Helped admitidly by our house being sold on the third viewing,literally prior to …

Cliff · 24 September 2018

Agent replied · 16 June 2024

Thanks for the 5 star review Cliff! We are so pleased you came back to us and had another really good experience. I will pass this back to the North Swindon team.

5/5

Google

Thanks very much to Sharnni Wilson who helped me and my parents moving into a new property. Very helpul and friendly.

Sofia · 16 September 2021

Agent replied · 16 June 2024

Thank you Sofia, we are so pleased to hear this :-) We hope they enjoy their new home.

5/5

Google

I've been looking at a move to Swindon for a little while, having researched the areas and amenities carefully. …

M · 21 September 2021

Agent replied · 16 June 2024

Thank you for your lovely review - we very much love the pun haha! We'll be sure to pass on your kind words to Jess :-) and we are so pleased to ear that you found the perfect home.

5/5

Google

Fabulous Agent - We receieved a great service as firt time buyers. We were certainly not the easiest clients either! I cannot fault the service at all.

Sarah · 14 October 2019

Agent replied · 16 June 2024

Thank you for the 5 star review Sarah!

5/5

Google

Professional and good customer service. Thanks Sarah Taylor.

Amorlito · 24 September 2020

4/5

Google

Excellent team and very professional

Jeff · 14 May 2023

Agent replied · 14 May 2026

Thank you for the review

5/5

Google

Easy to use and information

Michael · 14 May 2023

Agent replied · 16 June 2024

Thank you for the 5 star review Michael

5/5

Google

Very professional full property management service. Excellent re letting of property process with weekly updates. Georgina Mepham, very professional.

Keith · 16 September 2021

Agent replied · 16 September 2026

Thank you for taking the time to leave us such a wonderful review, Keith. We really appreciate it and will be sure to pass on your kind comment to Georgina.

5/5

Google

My move out during the pandemic was pretty smooth and special mention to GEE MOSSOM for all the help

Chai2 · 16 September 2021

Agent replied · 26 July 2024

Thank you for taking the time to leave us a review :-) We will be sure to pass on the message!

5/5

Google

Very impressed with the support and service received from Jordan Rogers. Personable, approachable and professional. Frankly, a breath of fresh air from my previous experience of Estate Agents

Ian · 24 September 2018

Agent replied · 16 June 2024

Hi Ian. Thanks for the 5 star review. We will pass this on to Jordan and the team at North Swindon.We are really pleased to have helped you and that you have had a great experience with us.

5/5

Google

RJ have been outstanding! Its been a lengthy process through no fault of RJ. They have been professional from valuation, salez ans after sales care and sales progression.

Swayz-w- · 24 September 2018

Agent replied · 16 June 2024

Thank you for the review! So pleased you had a good experience

5/5

Google

By far the best Estate Agents in Swindon. Sold our house quickly and kept us up to date with everything even during Covid

Gillian · 24 September 2020

Agent replied · 16 June 2024

Thank you for the 5 star review Gillian

5/5

Google

Over the years I have dealt with many estate agencies, with vastly different levels of customer service. …

Matt · 21 September 2021

Agent replied · 16 June 2024

Thank you for such a wonderful review Matt, we will be sure to pass on your kind words to Delrae and we are so pleased to hear of your positive experience. We are truly impressed that you believe our customer service to be exemplary! :-)

5/5

Google

We were really happy with the service from Richard James. The knowledgeable and helpful staff helped us to secure a very popular property extremley quickly. Thanks again

Adam · 24 September 2018

Agent replied · 16 June 2024

Thank you Adam for the review and 5 stars. We are thrilled you had a good experience with Richard James and we will pass this onto Anthony and the team.

4/5

Google

Richard James, although more expensive than others, proved their worth. As we drove around Swindon it became clear that above all others, Richard James …

Rob · 24 September 2019

Agent replied · 16 June 2024

Thank you for the review Rob!

5/5

Google

I would just like to give a special mention to Jo Costin who worked tirelessly on the completion of our house. …

Rob · 24 September 2020

Agent replied · 16 June 2024

Thank you for the lovely review Rob! I will ensure to pass this back to Dominic, Jo and the rest of the team

4/5

Google

I would like to say i am satisfied with the response and assistance of your agency .

Juliana · 16 September 2021

Agent replied · 16 September 2026

Thank you for taking the time to leave us a positive review Juliana!

1/5

Trustpilot

Rude staff, many bad experiences

Rude staff, hard to get a hold of and generally unorganised. Takes multiple calls to get through to anyone by phone and when you do they give you sarcastic and rude comments. Will avoid in the future.

Dan · 3 March 2023

5/5

Google

Exceptional customer service from all those I had communication with. Although my sale completed through another agency, I would highly recommend this agency. …

Matthew · 24 September 2019

Agent replied · 16 June 2024

Thanks for the lovely review Matthew! Hope the move went all okay and good luck in the future

5/5

Google

HI Lily, Many thanks for your prompt reply. Great comms as usual , professional service. …

Albert · 24 September 2021

Agent replied · 16 June 2024

Thanks Albert - We are delighted to hear that you appreciate the professional service of Lily. We will be sure to pass on these comments.

5/5

Google

Outstanding services

Ali · 14 May 2023

Agent replied · 16 June 2024

Thank you for the 5 star review Ali

5/5

Google

Very professional and kept me informed of everything that was going on I can't fault them

Peter · 16 September 2021

Agent replied · 16 June 2024

Thank you for the 5 star review Peter!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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