Trusted Agent profile · Swindon

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Richard James Apartments and Investments Swindon reviews

4.6

★★★★★ Excellent

665 reviews across 3 platforms

Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ

Richard James Apartments and Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 665 reviews on three platforms, including 661 Google reviews rated 4.6.

Google logo

4.6 / 5

661

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

An excellent service, kept me up to date at all times and worked really hard to sell my property quickly and efficiently.

Helen · 24 September 2019

Agent replied · 16 June 2024

Thank you for the review Helen! So glad you had such a great experience with us

5/5

Google

We found them very helpful in both this office and Wroughton. Would recommend them.

Michael · 16 September 2021

Agent replied · 16 June 2024

We're glad to hear your feedback Michael - Thank you

5/5

Google

we had 2 extraordinary people who were with us, sarah and anthony, excellent communication,Professional team, cannot thank them enough for all their efforts

Victor · 24 September 2018

Agent replied · 25 September 2026

Thank you Victor for the fives stars and review. We will pass this onto Antony & Sarah.

5/5

Google

Looking to buy in North Swindon and received excellent service from Anthony at Richard James, who was very accommodating in arranging viewings etc.

Mark · 24 September 2018

Agent replied · 25 September 2026

Mark, Thanks very much for the review, we have passed this on to Anthony and the team. We hope we can help again in the future or you will recommend us to friends and family.

5/5

Google

Poppy Trainor, excellent job!! Looking forward to work with you on next project!!!

Muhammad · 20 September 2021

Agent replied · 16 June 2024

Thank you Muhammad - we will pass on your 5 star review to Poppy and we look forward to working with you again soon on your next project.

3/5

Google

Hi I would like to thank gee, Rebecca and jenna for all there hard work, especially …

Rachel · 24 September 2020

Agent replied · 25 September 2026

Thank you for the review Rachel

5/5

Google

Good website and great customer service.

Vanessa · 17 August 2022

Agent replied · 17 August 2026

Thank you for your feedback Vanessa

3/5

Google

Not the most helpful, never received a call back after my inquiry.

Daniel · 16 September 2021

Agent replied · 16 June 2024

Hi Daniel, we are very sorry to hear this! We will past this information over to the branch manager who will investigate further.

5/5

Google

Thank you very much Richard James Me and my boyfriend we bought a house,and Antony,Hayley make this to come true

Angela · 24 September 2018

Agent replied · 25 September 2026

Thank you for the review!

5/5

Google

I met with nearly every agent in North Swindon, Yasmin at Richard James was miles above everyone else. …

Zoey · 24 September 2018

Agent replied · 16 June 2024

Thanks Zoey for your 5 stars and review! I will pass this onto Yasmin and everyone at Richard James Estate Agents wishes you the best in the future

5/5

Google

Very helpful and they work very hard on your behalf. Thank you Richard James for selling our property

Toni · 24 September 2018

Agent replied · 16 June 2024

Hi Toni, Thanks for the review. Really please we have been able to help you with your sale. Any recommendations welcome. We look forward to helping you again in the future.

1/5

Google

I would do 0 if I could. The most unprofessional agent I have been with. Before moving their emails were compromised asking me to transfer deposit to an external account, they tried to ruch the process to charge us managing fees as we were …

Jimmy · 24 September 2020

5/5

Google

Recently sold our flat through Richard James north Swindon office. Jo from the sales progression team was great. she supported us Throughout the sale and chased up anything we needed her to.she Liaised with our solicitor and the buyer regularly to ensure a smooth sale.

Jon · 24 September 2020

5/5

Google

My partner and I have properties managed by Richard James and particularly over the last few months have found them to be extremely helpful and efficient during some testing times over the pandemic. In particular we have received great …

Marti · 21 September 2021

5/5

Google

Having moved into and now settled into our new home, I feel that the right thing to do now would be to share our fantastic experience with anyone reading this and considering using Richard James. Right from the outset we have had nothing …

Deb · 24 September 2020

5/5

Google

Professionalism extraordinaire.Very detailed and supportive team they have got there.Very happy to have consulted them.Big thanks specially to Millie Sharp,Chloe and Josh for their support

Gbenga · 14 May 2023

4/5

Google

Richard James Sales Division have provided excellent service to me over the last few months. …

Cathy · 24 September 2018

Agent replied · 16 June 2024

Thanks for the great review Cathy. Its great to hear you have had a good experience with us across multiple branches and our sales progression team. Feel free to recommend us to friends and family and hopefully we will stay in touch in the future.

1/5

Google

Had house on Market in North Swindon & during the process there was bad communication throughout & then after having 3 offers collapse on my property the attitude of a certain person was disgusting & very un professional! Also had people on …

Leigh · 24 September 2020

1/5

Google

Typical lettings department that can't be bothered to call you back.

Gretlin · 24 March 2024

5/5

Google

Fantastic experience with these guys who were very proactive in finding us a new home.

Christine · 24 September 2018

Agent replied · 16 June 2024

Hi Christine. Thanks so much for the review. Glad we were able to help in your search. We will be sure to pass on to the team in North Swindon.

1/5

Google

Promised phone call not received

Kevin · 16 September 2021

Agent replied · 16 June 2024

We are so sorry to hear this Kevin. Please accept our apologies and know that your message has been passed on to our North Swindon Managers to investigate.

4/5

Google

All staff I dealt with were very polite and Professional at the northswindon branch.

Alan · 24 September 2018

Agent replied · 16 June 2024

Thanks for the review Alan.. shame we didn't make the 5 stars. Please do get in touch if there is anything you feel we can do to improve the experience for you.

5/5

Google

Very good estate agent

Akshay · 16 September 2021

Agent replied · 16 September 2026

Thank you for the 5 star review Akshay! :-)

5/5

Google

Very friendly Kept us informed Good value

Diane · 24 September 2020

Agent replied · 25 September 2026

Thanks for the 5 star review Diane.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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