Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat professional service by richard james and the Team. Cheryl from my wife and I we can't thank you enough for the swift straight foward process organising all the paperwork. And organising the moving in date perfect 👌 …
M · 14 April 2025
Agent replied · 24 March 2026
I'm delighted to hear that you had a great experience with Richard James and the team, Cheryl! It's always our goal to make the process as smooth and straightforward as possible for our clients. We're thrilled you're happy with the moving in date too - enjoy your new home!
★★★★★ 5/5
GoogleA huge thank you to Rebecca Gee and all of her help prior and post to moving. Everything has been so efficient, helpful and informative. Especially being new to agency letting. Thanks so much Rebecca!
Matthew · 16 September 2022
Agent replied · 16 June 2024
Thanks for the 5 star review Matthew!
★★★★★ 5/5
GoogleBecky Gee is my property manager and she has been excellent at managing the account. A recent rental was particularly challenging, and with Becky's help, the property was ready for the tenants to move in.
Nigel · 16 September 2022
Agent replied · 16 September 2026
Thank you for the lovely review. We will ensure your comments get back to Becky
★★★★★ 5/5
GoogleRichard James has excellent customer service and whenever I phone or email they respond with as much help as possible. Our property manager, Frankie, has been very helpful in our tenancy renewal process and always responds as quickly as possible.
Michala · 24 March 2025
Agent replied · 23 August 2024
I'm delighted to hear about your positive experience with Richard James and Frankie! Providing excellent customer service is a top priority for us, and I'm glad to hear that they have been so helpful in assisting you with your tenancy renewal process. Thank you for your kind words, and please don't hesitate to reach out if you need any further assistance.
★★★★★ 5/5
GoogleChloe Disbury is my property manager, she is very professional and helpful. I am most impressed with the way she manages stressful for me situations. Thanks Chloe xx
Ewa · 14 May 2023
Agent replied · 16 June 2024
Thank you for the lovely feedback Ewa! I will make sure this gets passed back to Chloe and the team
★★★★★ 5/5
GoogleThe agents we dealt with during our house buying search were extremely helpful and very professional. We felt like valued customers and would consider them in the future if we ever needed to sell. Hayley was very helpful and kept us stress free! Thank you to all the staff.
Maria · 24 September 2019
Agent replied · 16 June 2024
Thank you for the lovely review Maria! So pleased you had such a great experience using us
★★★★★ 5/5
GoogleAntony and Hayley were both excellent in their approach to the sale and purchase of this property. Hayley especially, went above and beyond her expected service in chasing up my rather less than useful conveyancer.
Very happy with the result, and can't wait to move into my new home!
Greg · 24 September 2019
Agent replied · 16 June 2024
Thanks so much for the 5 star review Greg! I will pass this back to the team. Good luck with the move
★★★★★ 5/5
GoogleBecky Gee has been managing everything for me as part of fully managed service. No problem what so ever. Always reachable over email , phone etc. Very responsive and getting things done within time.
Dhruv · 16 September 2022
Agent replied · 16 June 2024
Thank you! We are so pleased to hear this and appreciate you taking the time to leave us this 5 star review. :-)
★★★★★ 5/5
GoogleFrom the first call to the property completion, Cathy was delivering very high standard professional support. This is the first time ever, I had very gentle, informative, professional and smooth communication throughout from Cathy's team. I would strongly recommend Richard James to all. Thank you Cathy.
Siva · 24 March 2024
★★★★★ 5/5
GoogleI just want to say a BIG THANKYOU to (Millie Sharp) for supporting me and my husband on our journey through our process with our accommodation. We couldn’t of gotten a better agency, and a kind gift we got to welcome into our home was a bottle of champagne and a welcome to our new home card. Thankyou so much guys, keep doing what you’re doing. No faults whatsoever. X
Bekkah · 20 September 2023
Agent replied · 16 June 2024
Thank you for the lovely review Bekkah!
★★★★★ 5/5
GoogleRichard James have made our entire process easy and stress-free. I must in particular thank Whitney Milhench who has been supportive, quick to respond and very helpful with any requests and questions we may have had, thank you for your professionalism and guidance throughout!
Rosie · 20 September 2020
Agent replied · 16 June 2024
Hello Rosie, thank you ever so much for your positive feedback. we really do appreciate you taking the time to do this! We'll be sure to pass on your message to Whitney :-) have a lovely day
★★★★★ 5/5
GoogleI recently purchased a property near Swindon Outlet.
I cannot praise the staff at North Swindon Branch enough. They were outstanding and couldn't help enough. Bethany and Hugo were professional and supportive …
Mr · 21 September 2022
Agent replied · 16 June 2024
Thank you for the lovely review Mr Lamouse! It's so great to hear such lovely feedback. We will make sure Beth, Hugo and the rest of the team get your comments.
★★★★★ 5/5
GoogleVery pleased with my customer service from Cheryl! Always goes above and beyond to ensure a problem is sorted quickly!
Any problems, they will always be overcome promptly with Cheryl! She is a great member of Richard James,
Hay · 24 March 2025
Agent replied · 23 August 2024
I'm delighted to hear that Cheryl provided such exceptional customer service, going above and beyond to ensure any issues were resolved quickly. She truly is a valuable member of the Richard James team! Thank you for sharing your positive experience.
★★★★★ 5/5
GoogleI have been letting my property through Richard James for a couple of years and they have always provided a great service. I would especially like to mention Cheryl Hopes in particular - thank you! From Val Griffin.
Gary · 24 March 2025
Agent replied · 23 August 2024
It is fantastic to hear about your positive experience letting your property through Richard James, Val. Cheryl Hopes will be thrilled to receive your special mention. Thank you for sharing your feedback, and we look forward to continuing to provide you with excellent service in the years to come!
★★★★★ 5/5
GoogleBecky Gee is my property manager and she has been excellent at managing the account. A recent rental was particularly challenging, and with Becky's help, the property was ready for the tenants to move in.
N · 17 June 2022
Agent replied · 16 June 2024
Thank you for the lovely review. We will ensure your comments get back to Becky
★★★★★ 5/5
GoogleMe and my partner rented a place through richard james Estate agents recently. Our experience so far has been great, the estate agents are polite and professional and have resolved all of our issues efficiently. Sharnni Wilson is currently …
Seb · 21 September 2021
Agent replied · 16 June 2024
Wow, thank you so much for taking the time to leave us such a lovely review, Seb. We are so pleased to hear this and will be sure to pass on your kind words to Sharnni and the rest of the Lettings team. :-)
★★★★★ 5/5
GoogleI had the best experience with estate agents from Richard James, very professional and responsive. Special thanks to Georgina Mephan for making sure i went through the seamless process of getting exactly what I asked for. You guys are stars.
Archibong · 20 September 2021
Agent replied · 16 June 2024
Thank you ever so much for such a lovely review! We love being called stars :-) we will be sure to pass on your comments to Georgina.
★★★★★ 5/5
GoogleExcellent work and peace of mind. Louise Robinson is the dedicated person for the maintenance of our property and she has done a starling job for us. Every problems are sorted out in a timely manner with a great communication.
Anthony · 20 September 2021
Agent replied · 16 June 2024
Hello Anthony, thank you for taking the time to leave us a 5 star review. We will be sure pass on your kind words to Louise. Have a lovely weekend :-)
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Frankie Stocker for her efficiency and excellent communication with our new tenancy. It was a stress free process managed by a very polite and professional manager. Thank you once again Frankie!
Emily · 16 September 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing review Emily, we will be sure to pass on your lovely comments to Frankie.
★★★★★ 5/5
GoogleWould like to appreciate Frankie Stocker for all the support and excellent communication to helps us in new tenancy. We are very happy with professional service and response for all our queries. Thank you Frankie and Wish you great year.!!!!
Khalid · 16 September 2021
Agent replied · 16 June 2024
We are so pleased to hear this!! Thank you for taking the time to leave us this 5 star review, we will be sure to pass on your comments to Frankie :-)
★★★★★ 5/5
GoogleExcellent work done for me by Richard James. Antony Salter is my sales agent . He’s an excellent character to deal with and he’s a great experience maker throughout the process - he knows my emotions and made my first home buy happens . A helpful guy.
Joby .
Joby · 24 September 2018
Agent replied · 16 June 2024
Hi Joby. Thanks for the review. We will pass this on to Antony for you! so pleased we have been able to make the buying experience one to remember. Good luck.
★★★★★ 5/5
GoogleRichard James has been an amazing Estate Agents, Especially Gemma Cowley, who went above and beyond to help me get my lease sorted.. would highly recommend Gemma and Richard James to anyone
Dave · 16 September 2022
Agent replied · 16 June 2024
Thanks for taking the time to leave us this 5 star review, Dave. We are so pleased to hear this and will pass on your kind words to Gemma :-)
★★★★★ 5/5
GoogleTenancy process was so smooth and thanks to Sadie Collick we have got everything we wanted. She was very swift in clarifying our doubts about the property. Will surely recommend Richard James.
Ramji · 16 September 2022
Agent replied · 16 June 2024
Thank you for the lovely review Ramji. I will make sure your feedback gets to Sadie and the team
★★★★★ 5/5
GoogleThank you for all your help in fixing an appointment for me at a suitable time, and showing me the flat in Highworth. There was plenty of time to view without rushing and to think about all aspects. Would recommend you as an Agent.
Fiona · 17 August 2020
Agent replied · 17 August 2026
I'm thrilled to hear that you had a positive experience during your appointment to view the flat in Highworth! It was my pleasure to assist you in finding a suitable time and providing you with a relaxed viewing. Don't hesitate to reach out if you have any more questions or need further assistance in the future.
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