Richard James Swindon reviews

★★★★★ 5/5

Google

Having tried a couple of local estate agents with ‘so say’ local knowledge, we had no joy and not a single viewing. Before giving up we decided to give Richard James a go after seeing their ‘For Sale’ boards around the area. We met with …

E · 18 September 2018

★★★★★ 5/5

Google

Richard James staff have been extremely efficient throughout the whole process of marketing and selling our house. Everyone works so hard and deals with everything quickly. Honestly, I can’t fault them. I love the way Jess, Grace and …

Carolyne · 17 June 2021

★★★★★ 5/5

Google

AT THE TIME WE WERE SELLING OUR PROPERTY WE HAD COMPUTER PROBLEMS, AND THE COMPUTER PROGRAMME THAT THE SOLICITORS NEEDED US TO WORK WITH WAS NOT POSSIBLE. HOWEVER WE CONTACTED JO COSTIN AND SHE HELPED US NEGOTIATE THE WHOLE PROCESS WITH …

Ivor · 8 October 2020

★★★★★ 1/5

Facebook

We recently completed on a sale and purchase with a difficult vendor. Whilst Richard James offer their 'after sales team' services (which in some instances proved helpful), I would like to forewarn people that if the wrong information is provided- which in our case has a correction cost of approximately £300- Richard James appear to not be bothered about helping to rectify the situation. I think, as the large company that you are, it's such a shame that you are not concerned enough to as much as offer a gesture of understanding and a contribution towards the cost to rectify the problem; which was caused as a result of the incorrect information being passed onto us. Surely, as a matter of course, Richard James need to ensure that the information they are passing onto clients is correct? In this instance, I had been asking for the information for a number of weeks and even requested another property viewing to see for myself but unfortunately that was denied. I am now left with a bill for £300 through no fault of my own and unfortunately, Richard James seem to have washed their hands of the issue. I guess they have nothing left to gain as all of the sales have now completed! I certainly will not be using your services in the future, nor will I recommend your services to others. In my opinion, a service provided by a company who cannot accept responsibility, apologise and make an effort to 'right' their wrongs is one not worth paying for.

Charlotte · 13 June 2017

★★★★★ 5/5

Google

We have been very impressed with all of the staff we have dealt with at Richard James, most notably Rebecca Gee, Hayley Walden and Grace Dobie who were so helpful!

Emily · 17 September 2022

★★★★★ 1/5

Google

Richard James estate agents, failed to do the most basic checks on the property that I was purchasing, the lease had 26 years missing, advertising that the property had 137 years but only 111 years . …

Daniel · 30 September 2021

★★★★★ 3/5

Google

Very efficient at getting the house on the market and selling the property. Very friendly approachable staff. …

Michelle · 30 September 2023

★★★★★ 5/5

Facebook

We sold a small, relatively cheap flat (and so a small commission was earned!) but throughout the process we were treated as well as if we were selling a mansion. The staff are professional and compassionate and really went the extra mile to make the process a success. Everyone we dealt with was excellent and particular mention should go to Jade Skittrall who was an absolute star even when it wasn't her problem to deal with. We couldn't recommend more highly. If you're selling a property, choose Richard James.

Sarah · 5 December 2016

★★★★★ 5/5

Google

Is very good company when you have any problem and you call them their very quick to respond and sort out the issue you told them I really enjoy working with them and I recommended to everyone

Flora · 18 September 2021

★★★★★ 5/5

Google

Georgina Mepham from Richard James estate agents, was very helpful in showing us around our new flat. Gave clear details on the property, and gave us clear instructions as to the next steps in the application process.

Jack · 17 September 2021

★★★★★ 5/5

Facebook

The speed with which Poppy Trainor secured tenant for my property and the professionalism exhibited is phenomenal. I was sceptical to sign exclusive with her but she delivered in a matter of days. Another happy client and highly recommend to anyone.

Adeniran · 29 October 2020

★★★★★ 5/5

Google

My property had been on the market for a whole year due to previous buyers pulling out. Richard James had a constant stream of viewings and during the process, took new photography to make it look like a new property listing as it had been …

Louise · 18 September 2018

★★★★★ 5/5

Google

The service I have received from Richard James has been 1st class, from the initial viewing with Anthony to the progression of my sale with Hayley has made the whole experience painless and I would recommend them to anyone looking to buy a house in Swindon

Joanne · 18 September 2018

★★★★★ 5/5

Facebook

Hi We found our experience with Richard James a good one. The staff are very helpful and professional. Always keeping us updated. Our move was not easy, but the staff helped us through it. We would definitely recommend Richard James. Many thanks to all involved 😊

Sharon · 7 August 2018

★★★★★ 5/5

Facebook

Amanda Sweeney at RJ has always been so helpful and friendly offering advice when necessary and responds to all my queries at the jump of a hat. Takes a weight off my mind and appreciate the great service received.

Alix · 23 March 2021

★★★★★ 5/5

Facebook

I recently moved out of a property and had Tayler Trueman in Swindon deal with the move out inspection/deposit return process. She was incredibly professional, helpful and amazing. Having terrific staff like Tayler helps take the stress out of moving

Colleen · 10 December 2020

★★★★★ 5/5

Google

I rent a property for which Richard James acts as an agent, and the employee with whom I have dealt, Gemma Cowley, has always been very helpful and courteous.

Richard · 17 September 2022

★★★★★ 5/5

Google

A recent inspection report highlighted that there were some missing tiles on the roof. Jenna Burford arranged for estimates to be carried out and am please to say that he repairs have now been carried out.

Mark · 18 September 2021

★★★★★ 5/5

Google

Janie helped us find our property, providing us with great information about the area and what suited our needs. She took the time to learn more about our situation and was friendly, efficient and attentive throughout.

Matthew · 18 September 2021

★★★★★ 5/5

Yell

Stressfree house sale

Hayley was exceptional making sure sale of our property went through without a hitch,she went out of her way to make sure it was stress free. Thankyou

ThereseM-9 · 14 October 2019

★★★★★ 5/5

Google

Very quick and efficient letting by Ellis and Connor, all uploaded, viewings held and contract issued within 1 week! Smooth operation..

Tony · 31 May 2023

★★★★★ 5/5

Google

Sadie Collick you were awesome and quick today. Absolute pleasure it was liaising with you. Smooth and clean support it was!

Naveen · 31 May 2023

★★★★★ 5/5

Google

Cannot recommend Richard James enough to assist with selling your property. My property was actually sold twice (first one pulled out) both selling within a week of going on the market. I had many a hiccup along the way (none caused by …

Tim · 18 September 2019

★★★★★ 5/5

Google

The Richard James team were extremely professional and helpful. Mandy, Sharnni, Jess, Joe and Tiegan provided excellent service and communication through the whole move. With the renting process being more challenging during the pandemic …

Tom · 8 October 2021