5/5
FacebookHighly recommend Richard James - Ellis-Rose was extremely helpful in finding what would be suitable for what I needed! Will definitely use again!
Trusted Agent profile · Swindon
Verified
Richard James Swindon reviews
★★★★★
826 reviews across 4 platforms
Gemini House, Groundwell, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House, is rated 4.6 out of 5 across 826 reviews on four platforms, including 552 Google reviews rated 4.6.
552
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Want Richard James to help?
Send Richard James a message.
Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Facebook5/5
GoogleI recently moved out of a rented property and had Gee Mossom helping me and she was amazing. As it was my first time moving out of a rented property I did not know what to …
Agent replied · 15 June 2024
Thanks for the 5 star review Max! So pleased to hear you had a good experience
5/5
GoogleIt was the first time we used a state agent to sell the property. I must say, Richard James (North Swindon Team) has provided excellent service throughout the process , kept us well informed. I would highly recommend it to others.
Agent replied · 15 June 2024
Thanks Rabia for your review! I will pass this onto our North Swindon Team. Good luck with the move!
5/5
FacebookGreat service so far from Richard James, had house on with another estate agent for 3 months and no sale, Richard James sold it after 3 days and we are currently going through the process, we highly recommend them!
Agent replied · 6 June 2026
Thank you for the feedback Jeanette, it's lovely to hear you've had a good experience with Richard James!
5/5
FacebookAmy Rowe was very professional and very helpful. I am giving her a 5 star rating for her quick service.
5/5
GoogleI'm pleased to know we have Gemma Cowley on the end of the phone and email at Richard James! So helpful, knowledgeable and she made the move-in process so much easier.
Agent replied · 15 June 2024
Thank you for taking the time to leave us this review Celeste. We appreciate your kind words and will be sure to pass them onto Gemma. We are so pleased that she made the move-in process so much easier for you :-)
5/5
FacebookThe company is professional and dedicated to their work. I had great interaction with Georgina Mepham who helped me find a great family home to rent after we recently moved to Swindon.
Agent replied · 6 June 2026
Thanks for taking the time to leave a review Terence, it's great to hear such fantastic feedback! We're glad to hear you're happy with the service received from Georgina and the team 😊
5/5
GoogleRheanna, the letting agent, is very thorough and responsive. She is very skillful and helpful in arranging everything required for letting a new home.
Agent replied · 15 June 2024
Thank you for taking the time to leave us this 5 star review, we will be sure to pass on your kind words to Rheanna :-)
5/5
GoogleIt’s the first time I’ve rented through Richard James and it’s definitely a positive experience mainly due to help, communication and level of care provide by Gemma Cowley would highly recommend.
Agent replied · 18 September 2026
Hello Steve, Thank you very much for your fantastic review. We will be sure to pass on these comments to Gemma.
5/5
GoogleThey were very helpful. The whole process went very fast and smoothly. Specially Georgina Mepham. She was very king and professional answering all my questions and helping me throughout the process.
Agent replied · 15 June 2024
Thank you for leaving us this review Bianca, we are very pleased to hear that you had a positive experience. We will be sure to pass on these comments to Georgina. :-)
5/5
GoogleVery professional service during the process of renting a house. Many thanks for Frankie Stocker for her help and explaining the process to us. Overall excellent experience dealing with Richard James.
Agent replied · 15 June 2024
Thank you very much for taking the time to leave us this 5 star review! We'll be sure to pass on your kind words.
5/5
GoogleAlways ready to help and go the extra mile to help you get what you want.
Agent replied · 15 June 2024
Thank you for the lovely review
5/5
GoogleHad couple of issues when we moved in but as soon as we reported them, our property manager, Jenna Burford and our landord were quick to resolve the issues. Best Estate agency in Swindon, personally.
Agent replied · 15 June 2024
Hello Asis, we are sorry to hear that you initially had problems on moving into your new home however, we are pleased to hear that Jenna resolved them :-) We'll be sure to pass on these lovely comments to her.
5/5
FacebookHad couple of issues when we moved in but as soon as we reported them, our property manager, Jenna Burford and our landord were quick to resolve the issues. Best Estate agency in Swindon, personally.
Agent replied · 6 June 2026
Good Morning Asis, thank you for taking the time to review us - we really appreciate it! We'll be sure to pass on the positive comments to Jenna 🤩 Have a great day.
5/5
GoogleVery polite and considerate viewing. I truly appreciate the support and guidance received. Many thanks.
Agent replied · 31 May 2026
Thank you for the 5 star review Sumit! So glad we could help
5/5
FacebookAll colleagues have been extremely courteous and kind. Making you feel very welcome and providing assistance along the way. We appreciate all their help and patience during our application. Thank you ever so much.
Agent replied · 6 June 2026
Hi Mandisa - Thank you for your kind comments, we're really glad to hear you felt welcomed by the team ☺️ Thanks again.
5/5
GoogleHaving dealt with many estate agents over the last year or so, Anthony Salter has proved himself to be easily the most helpful and enthusiastic. If you want a first class service, you need look no further.
Agent replied · 15 June 2024
Thanks David for the review! I will pass this back to Antony to see.
5/5
GoogleI have had a property managed by Richard James for over a year. I am very satisfied with all those concerned in the letting out and managing the property
Agent replied · 16 September 2026
Thank you for leaving us a 5 star review Tom :) We really appreciate it.
5/5
FacebookProfessional stuff and a lot of support and assistance , always been informed what we need to chase so the exchange can go smoothly. Thank you very much.
Agent replied · 6 June 2026
Thank you for taking the time to leave us this review :-) We are very grateful and pleased to hear this!
5/5
GoogleRichard James assigned Hayley from the completions team to look after the purchase of my property. I was really impressed with how Hayley communication throughout the whole process, she couldn't do enough to help. Circumstances outside of …
Agent replied · 15 June 2024
Thanks for the review and 5 stars Chris. We have passed this on to Hayley and both the sales team at North Swindon and the completions team. We are really pleased to have helped with your first purchase and hopefully we can help you again one day!
5/5
GoogleGreat service from North Swindon Richard James. Proactive, responsive and empathetic to my situation and requirements with the purchase of my new property (Antony). Has been a surprisingly enjoyable experience dealing with them which is …
Agent replied · 15 June 2024
Thank you for the 5 star review Jay! So glad you enjoyed your experience with us. Good luck with the move
5/5
GoogleWhitney Milhench did a great job arranging the repairs to the shower and toilet recently. Quick service, given the times we find ourselves in. The contractors were also very good, communicative and prompt.
Agent replied · 15 June 2024
That is amazing to hear Paul! So pleased we were able to get this sorted for you
5/5
GoogleAmazing service by the lovely Frankie Stocker, very professional and efficient. Our move from first viewing to moving in yesterday went very smoothly. Would definitely recommend 😊 …
Agent replied · 15 June 2024
Jo, we are so pleased to hear of your great experience with Frankie. We will be sure to pass on the message :-) Thank you
5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant. Will definitely use this estate agents when looking for a flat in the Swindon area to rent.PositiveResponsiveness, Professionalism
Agent replied · 26 July 2024
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Richard James to help?
Send Richard James a message.
