Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleExcellent support during our tenancy and in check out with Sarah Taylor however, their accounts consistently get contract details wrong which meant we had to (successfully) dispute charges twice during the tenancy against rent increases.
Joe · 18 September 2021
Agent replied · 15 June 2024
Hello Joe, thank you for your feedback we really appreciate it! We will be sure to pass on your kind words to Sarah and we will be sure to raise the feedback internally with our lettings team to work on our accounts process.
★★★★★ 5/5
GoogleWe have just moved out of a Richard James property that we were renting. The checkout process was smooth and Gee Mossom told us exactly what would happen, super friendly and informative on the phone.
Alice · 16 September 2021
Agent replied · 15 June 2024
We are so glad to hear this Alice! Thank you for taking the time to leave us this review, and we will be sure to pass on your kind words to Gee.
★★★★★ 5/5
GoogleI found Antony Salter to be great, he quickly understood what my house requirements were and made sure the search was focussed on those requirements. His sense of humour was also great which made viewings all the more enjoyable. Thanks for your help Antony
Shirley · 18 September 2018
Agent replied · 15 June 2024
Thanks Shirley for your 5 star and review. I'm glad Anthony made your experience a brilliant one. We will pass this onto him!
★★★★★ 5/5
GoogleAbsolutely amazing service from all here at the Swindon North branch of Richard James. As a first time buyer the process can be fairly daunting however the staff here made it a completely stress free experience even under the time pressure …
Bethany · 18 September 2019
Agent replied · 15 June 2024
Thank you for the amazing review Bethany! So pleased you enjoyed your experience with us
★★★★★ 5/5
GoogleRichard James have been responsive, helpful and professional throughout and Becky Gee has gone out of her way to ensure everything has run smoothly! Would certainly recommend.
Kirsty · 16 September 2022
Agent replied · 15 June 2024
Thank you for your kind review Kirsty. We will pass your feedback onto Becky in our Lettings Team :-)
★★★★★ 5/5
FacebookConnor was friendly and proactive in dealing with the administration for our tenancy.
Alice · 16 June 2022
★★★★★ 5/5
FacebookThank you, Millie Sharp, for all your help with finalising my tenancy with Richard James. The process has been much smoother thanks to your kind and timely suggestions. 5 stars!
Erik · 25 April 2022
Agent replied · 6 June 2026
Thank you for the 5 star review Erik!
★★★★★ 5/5
GoogleI have just purchased my first home through Richard James where I was entirely unsure of what to expect. I can tell you that the service we received from SHARON in their progression team was EXCEPTIONAL throughout the entirety of the 3 …
Chanaley · 18 September 2018
Agent replied · 15 June 2024
Chanaley, Thank you for the review. We will certainly pass this on to Sharon for you and we are really pleased we have been able to help you keep hold of your dream home! Really hope we get to help you again in the future. Good luck!
★★★★★ 4/5
GoogleRichard James provided us with an excellent service. We sold our property and purchased our new house through RJ very quickly (within a week of going on the market). Unfortunately the buyers pulled out 6 weeks later, but RJ were very quick …
Danny · 18 September 2018
Agent replied · 15 June 2024
Thank you for the review Danny! We are so glad we were able to get you moving. We will pass this back to Hayley & Antony. Good luck in the new home!
★★★★★ 5/5
GoogleThis is my first experience of buying a property and Antony Salter has made this very stressful and daunting time a real pleasure. He couldn’t of done more if he’d tried, he accommodated by busy schedule, answered all my questions and has …
Leahanne · 18 September 2018
Agent replied · 15 June 2024
Leahanne, Thanks for the 5 star review. We have passed this on to Antony and the team in North Swindon. Good luck with your new home.
★★★★★ 5/5
FacebookLavina Reade customer service was outstanding, we had a query about the rent renewal and she handled the query with such good customer service, so friendly and hot back with the outcome within 10 mins, outstanding, 5/5 service!!
Jon · 17 October 2020
Agent replied · 6 June 2026
Hello Jon, WOW - we really appreciate your fantastic review :) We will be sure to pass on your comments to Lavina.
★★★★★ 5/5
FacebookGreat team who I dealt with sourcing a house to let, very professional friendly, great communication replied to emails super fast, Jessica west was a ⭐ also Angelina, if one wasn't available the other was. would highly recommend
Becky · 16 October 2020
Agent replied · 6 June 2026
Hello Becky, Thank you for taking the time to leave us a review on Facebook :-) We really appreciate it and will be sure to pass the message onto Jessica and Angelina.
★★★★★ 5/5
GoogleHaving purchased my new property through Richard James I cant recommend them enough. Hayley Walden in particular has been a great help over a move that has been less than straightforward. Hayley the other members of the team have been …
Daniel · 18 September 2019
Agent replied · 15 June 2024
Thank you for the lovely review Daniel!
★★★★★ 5/5
FacebookGreat and efficient service. Rebecca Gee was really helpful throughout the process. Highly recommended.
Kamila · 30 March 2022
★★★★★ 5/5
FacebookThe service and support that we received from Richard James when selling our parent's house was brilliant, particularly from Jade Wilkes. Without her help and persistence I don't think that the sale would have progressed at all!
Angela · 4 December 2020
Agent replied · 6 June 2026
Thank you for taking the time to leave us this lovely review Angela, we really appreciate it and we are so pleased to hear of your experience with Jade. We will be sure to pass on your kind words. :)
★★★★★ 5/5
FacebookExtremely professional service from start to finish with a special mention for Julia Barrow who progressed the sale right through, keeping me updated even when it looked like things might go horribly wrong.
Bev · 29 September 2021
Agent replied · 6 June 2026
Thank you for taking the time to leave us this review, Bev. We really appreciate it and are so happy to hear your feedback. We'll be sure to pass on your kind words to Julia :-)
★★★★★ 5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant.
Will definitely use this estate agents
when looking for a flat in the Swindon area to rent.
Mairt · 16 June 2022
Agent replied · 15 June 2024
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
★★★★★ 5/5
GoogleI have been dealing with Sharon Carpenter, an absolute joy! There has never been an instance when my issue was not sorted within the day. A rare asset!
Gurdeep Nayer
Prime Investments Ltd
Gurdeep · 16 September 2021
Agent replied · 15 June 2024
Thank you very much for your 5 star review, we are so pleased to hear of your positive experience. We will be sure to pass on these kind words to Sharon.
★★★★★ 5/5
FacebookI have been in contact with multiple people from Richard James, and they have all been so lovely and quick at replying to emails answering any questions I had or updating me as to how my application was progressing. Jessica West and Ellis Rose Wigley in particular made it super easy during Covid to help me get sorted with renting a house across the sea from my curent home.
Kathryn · 6 November 2020
★★★★★ 5/5
FacebookGemma and Gee Mossom were both very helpful and very friendly throughout the whole process of letting and leaving the property.
Hugo · 30 October 2020
★★★★★ 5/5
GoogleTop estate agents with top employees. We found Anthony to be a very accomplished young man who was both very friendly ,courteous, helpful, smart and a great asset to your organisation. He made our search for our new property so easy, …
Mik · 18 September 2018
Agent replied · 15 June 2024
Thanks for the fab review! We are pleased you have had a great experience with us and hopefully you will recommend us to your friends! We will be sure to pass on your feedback to Antony.
★★★★★ 5/5
GoogleI recently viewed a property to rent and was fortunate to be met by
Poppy Traynor. She conducted herself in a very friendly but most
professional manner and secured the rental for me with the minimum …
Patricia · 8 October 2020
Agent replied · 15 June 2024
WOW!! Thank you Patricia for your kind words about poppy, we will be sure to pass them over to her. We really appreciate you taking the time to write this review. :-) Have a great weekend.
★★★★★ 5/5
GoogleWe have had fantastic support and advice from Hayley Walden at Richard James. We were buying a house they were selling and they provided us with amazing support through the purchase, listened to our questions, queries and concerns and …
Deborah · 18 September 2019
Agent replied · 15 June 2024
Thank you for the lovely review Deborah! So glad you feel you received such a great experience with our North Swindon Branch and Hayley from our Sales Progression Team.
★★★★★ 5/5
FacebookI have used Richard James many times to let property for me. They let a property for me recently..
Grace especially was very efficient and great communication.
I would highly recommend them as a company.
Neil Ball
Neil · 27 September 2020
Agent replied · 6 June 2026
Hello Neil, Thanks for leaving us this great review - we really appreciate it. We will pass on this message to Grace!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
