Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOne of the constants in an otherwise topsy-turvy year has been the speed and quality of service from the property management staff at Richard James. Despite some tradesmen going out of business and others being snowed under they have …
Rodney · 8 October 2021
Agent replied · 15 June 2024
Thanks for leaving us such a positive review Rodney, we are really pleased to hear this. We will be sure to pass on your kind words to Delrae and hope to continue to keep your properties sound as we navigate through this time.
★★★★★ 5/5
GoogleI've used a lot of estate agents in the past (getting student accommodation to having to suddenly relocate from a place of accommodation to a new flat), however, none of them match the responsiveness and professionalism of Richard James. …
Peter · 30 September 2021
Agent replied · 15 June 2024
Thank you, Peter! We are so pleased to hear this. We will be sure to pass on your kind words and recommendation to Gemma and the rest of our Lettings team. :-)
★★★★★ 5/5
GoogleRichard james were quite good to deal with.
Lara hawkins (progresser from complete asap) was especially good, she kept the whole chain alive. Overall they were friendly and professional and if I was to sell, I would approach them first
David · 17 September 2021
Agent replied · 15 June 2024
Thank you for the 5 star review David!
★★★★★ 5/5
FacebookRheanna is a fantastic member of the team and has made letting our property as easy as possible. Thanks for all your help.
James · 12 November 2021
★★★★★ 5/5
GoogleCurrently sold our house through Richards James they are now helping us find a rental property. The team are very helpful,supportive and approachable.,would recommend .
Family · 31 May 2023
Agent replied · 15 June 2024
So nice that we were able to get you sold and now find you a rental property! So great to hear such lovely feedback about our sales and lettings teams
★★★★★ 5/5
GoogleBrilliant service from those Richard James, as a first time buyer the process wasn’t made daunting at all, it helped having Hayley to liaise with regularly if I needed it. Didn’t feel like she was pushy at all and assisted me with anything I needed, would recommend.
Laura · 18 September 2019
Agent replied · 15 June 2024
So pleased you had such a great experience with us Laura! Good luck and we look forward to speaking to you in the future (hopefully not too soon!)
★★★★★ 5/5
GoogleI recently needed the help of a lettings agent to find a tenant for a rental property in Swindon, and having dealt with Richard James before, they were my preferred choice. …
P · 30 September 2022
Agent replied · 15 June 2024
Thank you for the lovely 5 star review! So great to hear you have had such a great experience with our Lettings team and we were able to find you a tenant for your property.
★★★★★ 5/5
GoogleThis review is for Courtney Williams to say a big thank you in selling my house. The market has been fickle and challenging during Covid-19. Courtney has shown determination on getting me the right buyers for my house and the price I need …
Claire · 18 September 2020
Agent replied · 15 June 2024
Thank you for the lovely review Claire! I am sure Courtney will love to see your feedback
★★★★★ 5/5
GoogleJust to say that Whitney Milhench went above and beyond her job to ensure a 1st class level of service for the tenant and myself. Well done Whitney!
Chris · 18 September 2020
★★★★★ 5/5
GoogleGreat agent! I recommend you 100%. Thanks a million.
Prayers · 30 May 2024
Agent replied · 15 June 2024
Thank you so much for the kind words and recommendation! I'm thrilled to hear that you had a positive experience with our agent. We strive to provide excellent service to all of our customers, so it's always wonderful to hear that we've met … More
★★★★★ 5/5
GoogleThe after-sale service is very good. We encountered some issues after moved in the house, the response and advice were quick and professional. Even for the maintenance, the arrangement was quick and the situation was being settled very …
Peggy · 30 September 2021
Agent replied · 15 June 2024
Thank you for the 5 star review Peggy! We are so pleased to hear this and will be sure to pass on your kind words to Becky.
★★★★★ 5/5
GoogleAs a first time buyer, the buying process was an extremely daunting time for me (especially considering i bought alone!) but the whole North Swindon team made this as pain free as possible. Friendly, approachable and extremely knowledgeable …
Ash · 30 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a fantastic review, Ash! We really appreciate your kind words and will be sure to pass on your comments to Danny, Beau and the rest of the team in North Swindon. :-)
★★★★★ 5/5
GoogleWe didn't chose to go with Richard James for the sale of our house, but we certainly wish he had. We went with an online estate agent with absolutely ZERO after sales care. …
Tom · 17 June 2022
Agent replied · 17 June 2026
Thank you for taking the time to leave a review Tom. We are pleased to hear helped you through the process and wish you well in your new home :-)
★★★★★ 5/5
GoogleWhat a blessing she is, Amanda Sweeney.
She understands people, she has know-how.
Peace of mind and assurance as well l had from her. What a pleasure when you find this rare kind of people. Thanks indeed Amanda Sweeney.
Elton · 18 September 2021
Agent replied · 15 June 2024
Thank you for the lovely review Elton, we really appreciate you taking the time to leave this for us and we will be sure to pass on your message to Amanda. We are so pleased to know that you have peace of mind and were reassured by Amanda :-)
★★★★★ 5/5
FacebookRichard James were very helpful during the sale of my house. Laura Woolley, my sales progressor, kept me upto date at all times and couldn’t do enough to make sure the sale went through as smoothly as possible.
Would recommend 😀
James · 5 April 2021
Agent replied · 6 June 2026
Thank you for leaving us this review James :-) We'll be sure to pass on your lovely words to Laura and we are so pleased to hear that you would recommend us.
★★★★★ 5/5
GoogleThe entire team at Richard James have managed to achieve the impossible- our recent move was actually SMOOTH AND PLEASANT :) Huge hats off to Gemma Cowley, who was always at our disposal and is extremely professional and kind! You have been …
Joanna · 8 October 2020
Agent replied · 15 June 2024
Hello Joanna, Thank you for your fantastic 5 star review. We will be sure to pass it on to Gemma as we know she will be very grateful. Its amazing to know that you would recommend us to everyone :-) Have a lovely weekend
★★★★★ 4/5
GoogleThis was my first time moving into a rented property using this estate agent. I worked closed with Lisa Richards who has continuously been helpful and has answered many of my questions. Move in was simple and detailed advice was given. My …
Gemma · 8 October 2020
Agent replied · 15 June 2024
Hello Gemma, thank you for taking the time to leave us a positive review. We really appreciate it and will be sure to pass the comments on to Lisa.
We are always looking to improve our services we will forward your comments … More
★★★★★ 5/5
FacebookI’d like to provide feedback on Richard Whatton in the Old Town branch. We recently sold our property whilst purchasing another in the area. Richard was very helpful and professional throughout, offering us advice and support throughout the whole process. Also would like to recommend Richard Reiguera from South West Mortgages who helped us with our mortgage, again Richard was very professional and extremely helpful, making the whole process easy and was always there if we had any questions. Overall, highly recommended. Thanks again to all involved.
Pasq · 2 June 2018
★★★★★ 5/5
FacebookI would like to thank the entire Richard James team for the great work done and the attention given to the customer. Thanks to everyone and apologies for any inconvenience. Especially to Georgina Mepham and Jo Taylor for their patience with me.
Carla · 4 December 2020
Agent replied · 6 June 2026
Thank you very much Carla, we will be sure to pass on your kind words :)
★★★★★ 5/5
GoogleRichard James helped us to find our first house.
Their agents have been very friendly and available to show us the property more than once without any objections and always allowing us all the time we needed …
Michela · 30 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us this fantastic review, we are so pleased to hear this! Congratulations on buying your first home and we will be sure to pass on your kind words to Julia :-)
★★★★★ 5/5
GoogleExcellent service from Richard James to me as a landlord! Thanks Millie and the team!!
David · 16 September 2022
★★★★★ 5/5
GoogleThey were very professional and helped us finding our new home. Special thanks to Georgina Mepham who was really kind and helpful.
Dora · 17 September 2021
★★★★★ 5/5
GoogleCharlotte Edwards (Tenancy Manager) was very helpful when I had a query regarding the rental property. The query was sorted promptly and this was very reassuring. I highly recommend Richard James for their professionalism, customer care and responsiveness.
Godwin · 16 September 2021
Agent replied · 15 June 2024
Godwin, we are so impressed to hear your recommendation for our professionalism, customer care and responsiveness. We will be sure to pass on your kind words to Charlotte and we hope you had a lovely Christmas and New Year.
★★★★★ 5/5
GoogleAbsolutely superb service from an agent who went over and above to get my house sold for me. Hayley negotiated what turned out to be quite a complicated sale to ensure we got over the finish line and I cannot thank her and the team enough …
Andrew · 18 September 2018
Agent replied · 15 June 2024
Thanks for the review Andrew. We are really pleased to have got your house sale through for you and its great to get feedback for the North Swindon team. We will pass this on to them and especially Hayley and David. Best of luck and we hope we can help you again in the future.
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