Trusted Agent profile · Swindon
Verified
★★★★★
826 reviews across 4 platforms
Gemini House, Groundwell, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House, is rated 4.6 out of 5 across 826 reviews on four platforms, including 552 Google reviews rated 4.6.
552
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Send Richard James a message.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleWould definitely recommend RJ! They’ve been so helpful and made things as hassle free as possible. I had Gee Mossom dealing with my move out procedure, she was friendly, professional and she made everything very clear so I wasn’t left confused with more questions!! Thanks very much!
Thank you for taking the time to leave us such a lovely review Heather! :-) we'll be sure to pass on your kind words!
5/5
Googlepasquale is a very nice guy I am so happy ealing with him. I am impressed
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Pasquale. He truly is a wonderful person to work with. It's our goal to impress and make our customers happy, and I'm glad we could do that for you. If you need any further assistance, please don't hesitate to reach out.
5/5
GoogleI am a landlord and have used Richard James to find tenants for me in the past. I am glad that I used them again as they delivered very good service again. Everyone I dealt with was polite, professional and quick to respond to any …
Thank you for taking the time to leave us such a wonderful review, we'll be sure to pass it on to the ladies in Lettings :-)
5/5
GoogleI am most impressed with the professionalism of Richard James estate agents. In my experience they are the best estate agency in Swindon! They have been very supportive and transparent throughout the property rental process. A special …
Thank you for the lovely 5 star review Paul! We are so pleased you are happy with the service you have received. Jake, Rebecca and the team will be so grateful to hear your feedback
5/5
GoogleWe've been with Richard James now for over 10 years. We now live in Australia and still have our property leased over in England by Richard James.It could be really difficult trying to make this work living on the other side of the world …
This is such a wonderful review to receive, thank you Nathan. We will be sure to pass on the message to Amanda and her team and we are so pleased that Amanda and her team have made your experience with Richard James easy and seamless. :-)
5/5
GoogleAll I can say is that my experience with the agency was and still is great. Everyone is always helpful and very nice. I came across people who are eager to resolve my problems and show nothing but respect and selflessness. In my latest …
Thank you for taking the time to leave us this fantastic 5 star review, Gosia! We really appreciate it and will be sure to pass it on to both Sharnni and Sophie.
5/5
FacebookWhitney Milhench has been a fantastic help in assisting with my Buy to Let. She always reply’s promptly and I can rest assured that she takes care of any issues from start to finish.
5/5
FacebookGreat contact whilst filtering properties and arranging viewings. No question was left without answer and nothing seemed impossible or too problematic. Straightforward and quick from the begining till the end of the process. Highly recomand asking and working with Georgina Mepham when looking for any property!
We are so happy to hear this! Thank you for leaving us such a wonderful review, we will be sure to pass it on to Georgina. :)
5/5
GoogleThank you very much for your help in renting our dream house - Mrs. Sadie Collick showed extraordinary empathy and proffeisonalism in our case, for which we are very grateful.
Thank you for the lovely 5 star review
5/5
FacebookI probably had the best checkout experience of yet. I had to move out in a hurry and was not able to clean certain places but GEE MOSSOM found me a cheap cleaning service and she handeled everything herself. She was always responsive and concise. Definitely recommended.
WOW! Thank you Asis, we are so pleased to hear this! 'Best checkout experience ever' is wonderful to hear :D We will be sure to pass on your kind words to Gee.
5/5
GoogleGreat professional service, even through lockdown. I’ve used their selling and letting services, as a buyer, a tenant and a landlord, the individuals are all great at their jobs as well as responsive. I’ll definitely use them again. Thanks to the team for all your help over the years!
Thank you for the review Fiona! We have loved working with you over the years and we look forward to many more to come
5/5
GoogleThe last tenants moved out of our house recently leaving it in a bit of a mess. Tayler Trueman from Richard James performed the move out inspection. We were concerned with the amount of work required to get the property back into a …
WOW! Thank you John, we are very pleased to hear of your positive experience with Tayler and will be sure to pass on the message to her. We are glad that we were able to help to return to the house to its former condition :-)
5/5
GoogleGeorgina Mepham and Sharnni Wilson have been brilliant throughout our search for a rental and since moving in. They genuinely go above and beyond. An example of this was by still being in the office late on a Friday evening to book our …
Thank you ever so much Ian, we really appreciate you taking the time to leave us such a lovely review. We will be sure to pass on your comments to Georgina and are so pleased to hear of the flawless experience that you had with her.
5/5
GoogleWe had been looking for a new property for quite a long time and, despite the difficult current situation, we are very thankful for the way Georgia Mepham helped us to find and secure our new home. She has been very helpful and …
We are so pleased to hear of such a positive experience Saba, especially given the current times as mentioned above. We will be sure to pass on your lovely review to Georgina! Thank you.
5/5
GoogleWe sold our house and bought our new house both through Richard James. They were professional and friendly throughout the process, but what really made this whole thing a positive experience was having Hayley, our lovely, helpful and …
Thank you for your kind review Alison. It is great to know that Hayley helped take the stress out of your recent purchase and we hope you enjoy your new home! :-)
5/5
FacebookI had a very good experience with this agency. Special I am thankful for Rheanna Dowd, she is very professional and always helpful! I am always getting fast replies from her and actions for the issues. I am glad I chose this agency.
Thank you for leaving such a lovely review for our Lettings team. We will ensure tour feedback is passed on ☺️
5/5
GoogleWe are currently in the process of purchasing a property through Richard James North Swindon and what a pleasant experience it is. All the staff are very professional. The viewing went smoothly and Jordan had all the information we needed to our questions. I would most definitely recommend them to family and friends.
Thanks for the review Nicola, really pleased you have had a good experience with our North Swindon branch. We will pass on your feedback and please feel free to recommend as many friends and family as you can!
5/5
FacebookI let properties via Richard James near Swindon. They acquired a smaller agency when the owners retired and I "inherited" Richard James as an agency. The organisation is well run and communication is good. Sharon Carpenter (Lettings Finance Manager) has been especially helpful and well organised in providing me with financial statements (even going the extra mile to find statements from the original agency). I should also mention Heidi Maller who deals with the property maintenance who has been helpful, understanding, and well organised.
5/5
GoogleAs a Landlord in shock at the state of a property recently vacated, I needed help with a TDS (Tenancy Deposit Scheme) Landlord claim which in the end was 100% successful thanks to the guidance of Amanda Sweeney (Manager of the Tenancy …
Thank you Lesely, this is really wonderful to hear :-) we are glad Poppy was able to help you out in your time of need as we know becoming a landlord for the first time can be tough.
5/5
GoogleWhilst we haven't bought or sold through Richard James, they have still provided an excellent service - keeping me constantly updated with new properties coming onto the market, and meeting me at properties for countless viewings. My thanks go to the whole team, but particularly to Antony Salter and Gareth Wyn Thomas.
Thanks for the 5 star review. We have passed your feedback on to the team and are really pleased to have been able to help you in your search.
5/5
GoogleRichard James have been a pleasure to work with, Milie Sharp has made my first move very easy and was able to answer all the questions I've had.
Thank you for the 5 star review Jack
5/5
FacebookDue to reasons beyond my control I needed to find another rental. I saw a potential.property which was viewed on my behalf before being contacted by Georgina Mepham. Great overall customer service so far, another viewing already booked for extra info and top class service.
Thanks for the positive review Dave, we are so pleased to hear about this! We will be sure to pass this on to Georgina. :-)
4/5
GoogleThis my second time I've dealt with them and they've been helpful.
Thank you for your review! We're glad to hear that we were able to assist you again and provide you with helpful service. We appreciate your continued business and look forward to assisting you in the future. If you have any further questions or concerns, please don't hesitate to reach out.
1/5
GoogleThe service is very slow. We requested the landlord to fix a few issues in the house and we haven't received any action from their side. Disappointing!
Hi Craig, I am really sorry to hear this. We would like to know more so can you please email nickybint@richardjames.uk as she is the manager of the property management team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Send Richard James a message.
