5/5
GoogleMy experience with Tayler Trueman is fantastic, always responsive and proactive to follow up.
Agent replied · 15 June 2024
Thank you for the 5 star review, Mike! We are so pleased to hear this :-)
Trusted Agent profile · Swindon
Verified
Richard James Swindon reviews
★★★★★
826 reviews across 4 platforms
Gemini House, Groundwell, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House, is rated 4.6 out of 5 across 826 reviews on four platforms, including 552 Google reviews rated 4.6.
552
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Google5/5
FacebookBrilliant service and Jenna Burford was amazing. Sorted any issues out straight away. Would definitely recommend. Thank you.
Agent replied · 6 June 2026
Thank you for taking the time to leave us this review Samantha, we are very pleased that you would definitely recommend us :) We will be sure to pass on your kind words to Jenna!
5/5
FacebookLaura was consistently keeping me informed of progress when we were selling in very trying times! Thanks Laura
Agent replied · 6 June 2026
Thank you for leaving us this review Katrina :) We are very glad that you received consistent updates from Laura during the selling progress as we know this year hasn't been the easiest. We will pass over your lovely comments to her!
5/5
GoogleVery friendly and professional. Antony was brilliant, to bad we couldn’t move forward but I’m pretty sure will work it out next time.
Agent replied · 18 September 2026
Dragos, thanks for the review, we will pass this on to Antony. Hopefully we will get there next time and we look forward to helping you again.
5/5
GoogleOur search for the house was really simplified with Richard James. in a short time, we had a superb apartment according to our budget. A special thank you to our Property Manager Adrian Sobczyk, who has really invested in making things work for us. I highly recommend.
Agent replied · 15 June 2024
Thank you for the lovely review about Adrian! So lovely to hear you have had such a lovely experience with our lettings team
5/5
GoogleI saw two properties in Swindon last week, and in what's been a long, exhaustive process, my experience with Kelly from Richard James was easily the best. She was extremely helpful, knew what she was talking about, and was able to advise me appropriately. Definitely recommended.
Agent replied · 15 June 2024
Thank you for the 5 star review Ross! So great to heard you have had such a great experience with us
5/5
GoogleSharnni at Farringdon office was very professional and informative during the viewing of a rental flat. She went out of her way to ensure I didn't miss out on seeing it and the whole office was very helpful, communicative and organised throughout the process from viewing to picking up the keys and beyond. Thanks!
Agent replied · 15 June 2024
Thanks for taking the time to leave us this amazing review, Robert. We really appreciate it and will pass on your kind words to Sharnni. :-)
5/5
GoogleI have been looking for a property to rent in the Swindon area for months now and after finding just what I was looking for on the Richard James website I arranging a viewing. I meet with Georgina Mepham who was very professional and friendly from the start, great viewing experience and help me find exactly what I was looking for.
Agent replied · 15 June 2024
Thank you for taking the time to leave us this amazing 5 star review, Dominic! We will be sure to pass this onto Georgina.
5/5
FacebookI have bought and sold numerous houses with Richard James. The staff are professional and reliable, I wouldn't use any other estate agents. When I became a landlord for the first time they guided me through the process, made sure I understood all the rules and regulations. Thank you Rebecca Barrett and the Lettings Team.
5/5
GooglePoppy Trainor has been great during the process of finding a tenant.
Agent replied · 15 June 2024
Thank you Symon. This is great to hear :-)
5/5
FacebookGeorgina Mepham is lovely and so helpful. Communication is brilliant would definitely recommend.
Agent replied · 6 June 2026
Thank you very much for taking the time to leave us this review Georgia! We will be sure to pass on your kind words. :)
5/5
GoogleWe had an amazing and hassle free experience with them. They have some of the best properties listed and their representatives/agents are extremely polite, helpful and they really invest into the needs of their clients. Special shout out to …
Agent replied · 15 June 2024
Thank you for the lovely 5 star review Nikita. So great to hear when our customers have a great experience with us
5/5
GoogleRichard James have been enormously helpful in navigating me through my first letting. From the outset they managed expectation and made sure that I was compliant with all regulations. They made each step of the process easy and trouble-free. Knowing I have Gemma as my named point of contact is incredibly reassuring.
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review Karen. Glad to see how helpful the team have been in helping you with your first letting. Enjoy your new home :-)
1/5
GoogleAVOID AT ALL COSTS I rented from Richard James at the end of last year, I moved into the property …
Agent replied · 26 July 2024
Hello Adam, we are sorry to hear that you did not have a good experience with us. Your feedback is important to us, so please contact our Lettings Manager, nickybint@richardjames.uk if you would like to discuss this matter further.
5/5
FacebookWe’ve recently moved into our new home, co- ordinated by Laura and Cathy at Richard James. The communications were excellent, and they were very professional at all times. They showed really empathy for the various needs of people in our chain, and worked really hard to achieve best outcomes for all involved! Thank you laura and Cathy- fantastic work! Emma & Martin
Agent replied · 6 June 2026
Thank you for taking the time to leave us such a wonderful review Emma! We will be sure to pass on your comments to Laura and Cathy. Congratulations and good luck in your new home :D
5/5
FacebookAs a landlord with them for 7 years the service in all departments has been excellent. The people I had dealings with on the most regular basis have been Joe & Whitney, always both very courteous & professional. Also the thanks to the accounts department who were always ready with replacement rent statements for the ones I had misplaced at tax return time.
Agent replied · 6 June 2026
Hi Ian 😁 Thank you very much for taking the time to review us on Facebook and we are pleased to hear about your positive experiences with Joe, Whitney and the accounts department... We'll be sure to pass on the praise to them.
5/5
GoogleAmy Rowe introduced herself and has dealt with us brilliantly so far. Thanks Amy.
Agent replied · 18 September 2026
Hello Eve, Thank you for your 5 star review. We'll be sure to pass on your positive message to Amy. :-)
5/5
GoogleWe recently relocated to the UK and were searching for a home in Swindon. Richard James had been very professional and helped us throughout the way in finding and securing the right home that met our requirements. …
Agent replied · 15 June 2024
That is such great news that we were able to find you a new home! I will make sure your kind comments get back to Connor & Adrian
5/5
FacebookI would recommend Poppy Trainor at Richard James. Very professional and always helpful.
Agent replied · 6 June 2026
Thanks Paul! We will be sure to pass on your comments to Poppy and are glad that you received a professional and helpful service. :D
5/5
Facebookvery quick and found a tenant within 2 days. thank you Poppy.
Agent replied · 6 June 2026
Thank you for taking the time to leave us this review Chris! We will pass on your message to Poppy :D
5/5
FacebookI have been using their services for more than three years now and I haven’t had any issues so far. The team is very professional and quite responsive. Especially kudos to Chloe Disbury as she has been so helpful answering all of my questions diligently. A big thank you!
Agent replied · 6 June 2026
Thank you for sharing your experience with us! We are so pleased you have had such a great experience with Chloe and the team
4/5
GoogleThank you Gee Mossom, Amanda Sweeney for Professional and good customer service.
Agent replied · 15 June 2024
Thank you for the 5 star review Shobhit
5/5
GoogleThe service provided by Richard James in helping my partner and I buy our first home has been fantastic. In particular Sharon Clark from the sales progression team has been absolutely brilliant. I couldn't have asked for a more friendly and knowledgeable person for us to deal with.
5/5
FacebookJust a fabulous team in North Swindon. Special thanks to Antony Salter who is amazing !
Agent replied · 6 June 2026
Thanks for the recommendation Lynette! We will pass this back to Antony
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