Trusted Agent profile · Swindon
Verified
★★★★★
483 reviews across 3 platforms
28 - 30 Wood Street, Swindon, SN1 4AB
Part of McFarlane Sales & Lettings, see every office.
McFarlane Sales & Lettings's office in Swindon, at 28 - 30 Wood Street, is rated 4.1 out of 5 across 483 reviews on three platforms, including 418 Google reviews rated 4.1.
418
Reviews on Google
This office
24
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The McFarlane Team dealt with my house sale from beginning to end with unfailing politeness and tenacity. They were particularly effective in keeping me abreast ...Read all 2 from sellers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings are a leading local independent Estate Agents specialising in Residential Sales, Residential Lettings and Property Management. With over fifty years of combined experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We offer the traditional values you would expect from an established firm and combine these with the latest innovations in marketing and advertising. Our three offices are located in prominent positions in the key towns and villages of Swindon, Cricklade and Wroughton and work closely together to cover these areas and their surrounds.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleI’ve been dealing with Sam and he has been so helpful! I’ve been pestering with so many questions and he has been warm and patient throughout. Been a pleasurePositiveResponsiveness, Professionalism
Thank you for your review Carly
4/5
GoogleJoe at McFarlane was very professional and extremely quick with organising our flat (we moved in 2 weeks after first enquiring). He arranged a viewing on the same day that we called and was friendly and professional. Have had no trouble with McFarlane at all so far. Sometimes they don't acknowledge emails but are quick to respond if you phone them. Would recommend :)
5/5
GoogleReally lovely agents. Anita and Joe have been so great helping me with my property search. Thoughtful personal service and advice. Thank you ❤️
Thank you for your kind review Helen
5/5
GoogleAlways been brilliant. Hannah always looks after us and very quick repairs etc . Lovely landlord too which helps
4/5
View AgentsLandlords review 2bed flat
It is my second year with McFarlane lettings and I find them to be responsive and efficient, I have had nothing that could not be sorted with a phone call.. So as a letting agent I would say they have performed well. Kelly my contact at McFarlane has always been available to sort out any issues I have had. Overall I would recommend then as a Letting Agent in Swindon.
5/5
GoogleHave not rented from them yet, but Anita on the phone was the most helpful lettings agent I've spoken to so far from any agency across Swindon.PositiveResponsiveness, Professionalism
Thank you for your review Harry
5/5
GoogleVery professional company. Carla (senior tenancy manager) takes the stress out of being a landlord for me, she is always on hand to help and answer any questions. Would highly recommend!
Thank you for your review Carmel
5/5
GoogleTheresa and Anita have been fantastic, keeping us up to date with progress and making renting a new place as easy as possible, highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Scott
5/5
GoogleMcFarlane helped my partner and I move house during a difficult period and were constant professionals throughout. The team are prompt and extremely helpful and Tom in particular was always available to answer our questions. The processes were simple and easy to understand and were turned around in less than 24 hours Would highly recommend for anyone renting or buying, these guys can help
1/5
GoogleWould give 0 if I could, would not recommend, had 4 months with a dodgy shower and nearly 7 months without an intercom, I wonder if it’ll be fixed by the time my tenancy agreement is up, funny they’ll ring me to check up on my rent but not use money to pay to give me a suitable flat for the £2000 deposit I paid!!!
1/5
GoogleWould give 0 if I could, would not recommend, had 4 months with a dodgy shower and nearly 7 months without an intercom, I wonder if it’ll be fixed by the time my tenancy agreement is up, funny they’ll ring me to check up on my rent but not use money to pay to give me a suitable flat for the £2000 deposit I paid!!!
1/5
GoogleCan't reach them. They don't hold up on their end of the bargain. Bad experience
We are really sorry to hear that you have not been able to get hold of us. We are more than happy to help if you would like to call us on 01793 611841 or alternatively you can email lettings@mcfarlaneproperty.com
4/5
GoogleVery helpful and supportive. They were prompt in answering all our questions for given property
Thank you for your review Niraj!
5/5
View AgentsAgents Review
I have been a tenant with McFarlane now for 9 months and i have found them to be very professional and their communication has been excellent. Whenever there has been a problem with the property they have been really quick in getting a contractor out to investigate and solve any particular issue.. All the staff which we have dealt with have been first class and very helpful.
5/5
GoogleReally lovely agents. Anita and Joe have been so great helping me with my property search. Thoughtful personal service and advice. Thank you ❤️PositiveResponsiveness, Professionalism
Thank you for your kind review Helen
5/5
GoogleI was excellently served with my desire home
Thank you for your 5* review.
5/5
GoogleWe've been very happy with all of our communication with McFarlane. They've been responsive and helpful throughout. Both Anita & Joe have been great.PositiveResponsiveness, Professionalism
Thank you for your review Polly
5/5
GoogleGreat support from the lettings team following recent storm damage, thanks Sarah, you're a star!
5/5
Googlethe Swindon lettings team went above and beyond to find me a property to let. cant recommend enough. t
Thank you for your review Chris, we wish you the best of luck in your new home
5/5
View AgentsProfessional and personal
I have moved twice with McFarlanes in the past 12 months and the level of service has been outstanding. They have worked hard to make the moves successful and when issues have arisen they have dealt with them immediately and professionally. I would recommend using them as their team are honest and genuine, it does feel like you are getting a very personal service.
5/5
GoogleAll the agents are very professional, they helped us in all steps and treated us politely. I recommend their services.
Thank you for your kind review
5/5
Googlethe Swindon lettings team went above and beyond to find me a property to let. cant recommend enough. t
Thank you for your review Chris, we wish you the best of luck in your new home
5/5
GoogleAnita and all the other members of the team are Great. They are all very helpful, friendly and professional.
Thank you for your review and good luck in your new home
5/5
GoogleStaff are very helpful and professional. I would highly recommend Mcfarlane Sales & Lettings
Thank you for your review Jacqueline.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
