Trusted Agent profile · Swindon, Wiltshire

haart Swindon reviews

★★★★★ Excellent

816 reviews across 1 platform

15 Commercial Road, Swindon, Wiltshire, SN1 5NF

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haart's office in Swindon, Wiltshire, at 15 Commercial Road, is rated 4.8 out of 5 across 816 reviews on 1 platform, including 816 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

816

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of Abbie Carmichael coming to my house and providing a valuation. I was delighted with how communicative, professional, presentable, knowledgable and empathetic she was. I felt very comfortable that if I decide to sell my property that I would be in great hands with Abbie and her team. I highly recommend that if you are thinking of selling your property, you should invite Abbie to speak with you. Thank you again AbbiePositiveResponsiveness, Quality, Professionalism

Nathan · 25 August 2022

Agent replied

Hi Nathan, Thank you for taking the time to leave feedback about your experience. David - haart of Swindon (Sales)

5/5

Google

We have finally sold our house and it’s a huge thanks to Chris. He was fantastic from Day 1 and thanks to him we finally got it over the line. Chris is a huge asset to the Haart team and would come highly recommended. Well done my friend, and thank you Jon

Dunelm · 25 June 2024

Agent replied · 24 August 2024

Thanks for these kind words and 5 stars - Chris

4/5

Google

Slick and professional sales team made the entire process very easy. Adam was an absolute star during the selling process and once offer accepted our Move Manager Lynn Garlick was excellent, knowledgeable, pleasant and informative. Always on hand to answer any queries or to expedite the process. Obviously a higher price than other options but in our experience worth paying the premium for the service delivered. Thank you Adam and Lynn.

Steve · 31 March 2023

Agent replied · 30 March 2024

Hi Steve, Thank you for leaving Lynn and Adam a 4* review! We are glad to know our team are always on hand to help with any queries you had. Congratulations on the sale of your house and we wish you many happy memories in your new home. haart Swindon Team

5/5

Google

Beth was amazing and supportive from the beginning of the process. I was honestly very time consuming as was a big move geographically and I had been let down last minute on a property previously. I must have called Beth on a daily basis at one stage Co-ordinating the move and each step needed - this clashed with Christmas holidays and also needed extra negotiations with the landlord. Beth went above and beyond to support me - even on her days off she was in touch - she certainly never made me feel like a nuisance - although I am sure I probably was!!

Deborah · 31 March 2022

Agent replied · 30 March 2024

Thank you very much for your 5 Star Review, particularly your mention of our Senior Branch Manager, Beth Watson. We are always grateful to receive such lovely comments and we hope you have settled in to your new home. haart Lettings Swindon

4/5

Google

I decided to rent my property out this year following a change of circumstances followng the Covid 19 pandemic. I had no experience of being either a tenant or landlord, so I was feeling very overwhelmed and apprehensive about the whole process. Beth Watson and Shannon Mortimer from Haart in Swindon made everything very simple and straightforward. Everything was very carefully (and patiently!) explained. They were both excellent at responding to emails and text messages quickly. There was minimal paperwork to complete and Haart arranged all the appropriate certificates that were needed legally. Beth and Shannon found great tenants from only 3 viewings that they conducted. As a first time landlord, I would recommend Haart.

Cheryl · 31 March 2022

Agent replied · 30 March 2024

Thank you very much for your 4 Star Review, particularly your mention of our Senior Branch Manager, Beth Watson and our Lettings Negotiator Shannon Mortimer. We are always grateful to receive such lovely comments. Please let us know if there is anything we can do to assist you in the future. haart Lettings Swindon

5/5

Google

Thank you to everyone at Haart. From start to finish, great customer service. I definitely didn't feel like a number on their books. David Sheridan was a star and was my first contact with Haart. Had it not been for him i could well have gone with another agent. I then had the pleasure of dealing with Alex Watson who was helping out from his usual area manager role due to people being out of the office due to Covid related issues. He helped guide me to get the right buyers. Then on to Lynn Garlick who made sure everything went to plan with the sale completion. Thank you to all of you, you made this difficult process seem so easy, even when the circumstances were so tough for me

Kelly · 31 March 2022

Agent replied · 30 March 2024

Hi Kelly, Thank you for taking the time to leave feedback about your experience. David - haart of Swindon (Sales)

5/5

Google

I had the opportunity to work with Beth Watson and the lettings team at Haart in Swindon when I purchased my first Buy to Let property. The experience has been phenomenal! Beth has been Professional in capitals and a credible advisor during the entire process. She educated us and guided us through each step of the way and she managed to get more than 6-7 offers in Day 1 of viewings. Lastly, Haart is using a landlord/tenant portal that makes our life so easy and the interaction completely smooth and seamless. I absolutely recommend Beth and the team at Haart for your lettings!

Anthee · 31 March 2022

Agent replied · 30 March 2024

Thank you very much for your 5 Star Review, particularly your mention of our Senior Branch Manager, Beth Watson. We are always grateful to receive such lovely comments. haart Lettings Swindon

5/5

Google

I highly recommend Harrt estate and lettings agents. I won't go in to personal details but I have known David Sheridan for many years and was delighted when he personally took the l3ad on putting my house on the market. Everything was done to a high standard and quality, efficient and effectively too. I do not know where to begin with Lynn Garlick, oh my gosh she has been my support and my rock throughout this whole process, if it was not for Lynn always going the extra mile myself as a client of theirs would never of known half the information I should of been told by soliciting companies. Lynn for me is the star of the whole entire process and is more than a credit to the company. An amazing woman with a heart of gold. Thank you so so much Lynn and David. Also a massive thank you to all those of you that would answer the phone to me daily ask for Lynn. 100% would do business with them again.

Rebecca · 31 March 2022

Agent replied · 30 March 2024

Hi Rebecca, thank you very much for your kind review of the branch but especially Dave and Lynn. haart Swindon

5/5

Google

Wow, I am so humbled and grateful to know that there is people as kind, patient and accommodating as Shannon is. In my 8 years in the UK I have never rented a property and when I finally had to, it was a daunting task but this lovely lady walked me through the whole process, very patiently even when I rang to ask stupid questions, she picked up and adviced and guided me to getting my first ever flat. The property business needs more people like her that take pride in their jobs. She is a pleasure to interact with and an asset y to your company. Thank you Shan for helping me through it all. Many thanks Victoria

Vee · 31 March 2022

Agent replied · 30 March 2024

Thank you very much for your 5 Star Review, particularly your mention of our Lettings Negotiator, Shannon Mortimer. We are always grateful to receive such lovely comments and we hope you have settled in to your new home. haart Lettings Swindon

5/5

Google

Both George and Callum that I’ve been dealing with with we’re excellent, they both made everything really simple, kept us informed of each step and what’s next, were quick in getting viewings and appointments arrange and nothing was too much trouble. I would highly recommend haart and their team

Darren · 13 February 2026

Agent replied · 13 April 2026

Thank you for your review Darren - George and Callum haart Swindon

5/5

Google

Clarity in communication and accessibility of estate agent are very important for any landlord. Thank you Rebekah Challenor for getting things organized in timely manner. We hope to receive same quality of service in future. We highly recommend Rebekah Challenor and Haart team.

Swati · 4 November 2024

Agent replied · 11 November 2024

Thank you for leaving a review, we are happy that you are satisfied with our service! - Rebekah, Haart Bristol Property Management

5/5

Google

Sophie Simpkins is a very outstanding Negotiator, thanks to her I got my new home .

Joseph · 5 September 2025

Agent replied · 12 September 2025

Thank you very much for the kind review Joseph - Sophie at Haart Lettings Swindon.

5/5

Google

Lynn Garlick - Swindon haart - dealt with our sale with professionalism at all times. We live abroad and Lynn went above and beyond helping us with a couple of big issues. It was a weight off our minds knowing she was on hand and nothing was too much trouble. She would be an asset to any company she would work for. Thank you again Lynn for everything.

Shirley · 31 March 2023

Agent replied · 30 March 2024

Hi Shirley, Thank you for your 5* review for Lynn! We are glad she helped as much as she could with your sale and she is definitely a valued member of our team. Congratulations again for your house sale! -Swindon haart Sales Team

5/5

Google

Scott Thorne has been the most patient and kind estate agent I’ve met yet. As a first time buyer it can be very daunting looking or purchasing a first home and he has gone out of his way to make the process as smooth as possible - from going back to measure ceilings to booking in second viewings for me the next day to measure up. A fantastic, helpful and genuine person and someone id absolutely recommend.

G · 31 March 2022

Agent replied · 30 March 2024

Hi Gabrielle, thank you for your review and mention of one of our newest team members, Scott. haart Swindon

5/5

Google

Massive thank you to Haart Swindon, I can’t recommend them enough. Although we didn’t buy through them, I feel it’s only right that I give a special mention to Adam. He was extremely helpful throughout the whole process and was incredibly proactive when it came to updating us on properties that might be of interest. Top marks to the team there, it’s safe to say I know where I’ll be going when it’s time for me to sell my property.

Anthony · 1 October 2021

Agent replied

Hi Anthony, Thank you for taking the time to leave feedback about your experience. Lynne - haart of Swindon (Sales

5/5

Google

Abbey and David were extremely helpful in the search and buying of our home. David was extremely knowledgeable about the area and very efficient in getting the ball rolling. Lynne was just amazing in getting both sides working efficiently with solicitors and exchanging contracts. Can't recommend them enough. If and when the time comes, I shall entrust them to sel our home! Thank you so much helping us build our next chapter!PositiveQuality, Professionalism

Sarah-Jayne · 25 August 2022

Agent replied · 30 March 2024

Hi Sarah-Jayne, Thank you for taking the time to leave feedback about your experience with David, Abbie& Lynne. Thank you Lynne - haart Swindon (Sales)

5/5

Google

After recently purchasing my property, the service has been great with Haart. All of the people I have interacted with have been friendly and easy to speak with. Great service and extremely helpful. I have dealt with Abbie, Alex and Charlotte, more so Abbie with the property sale. With it being my first property, she has been more than helpful on all on my questions and have provided advice and recommendations which has made it all more fun that stressful! Great workPositiveQuality, Professionalism

Sian · 25 August 2021

Agent replied

Thank you Sian. We are all so pleased that you are happy with the process.

5/5

Google

We have a flat in Swindon Haart manages the lettings on it for us, we were a bit frustrated that the communication had gone down hill, and were thinking of finding another letting agent, but all of a sudden a young lady called Jenna Burford has now become the letting property manager for Swindon and its all changed We have been able to talk to a person on the phone who has kept us informed of issues that we had with the property, so as long as Jenna stays on then we will be happy to let haart carry on managing our property thank you Jenna for the help 😀

Tony · 15 April 2021

Agent replied

Thank you so much for taking the time to leave a 5* review. Great to hear that you are happy with the service Jenna is providing. Kind Regards, haart Somerset Property Management

5/5

Google

Having Initially been drawn to Haart by the very high standard of professionally taken property photos, we were looking for and received 100% total satisfaction from Haart's great team. Our property photos were obviously taken with a passion to create the best impression for potential buyers, and Jack has mastered this craft to perfection. We achieved the desired result achieving five viewings followed by the accepted offer all within a short time frame. Jacks attention to detail also shone through in the property wording, and overall enthusiasm, politeness and professionalism from the first contact was extremely welcoming and REFRESHING. David and Kelly were excellent in every way, and we say a big thanks for keeping us up to date at all stages, being timely, pleasant and professional and reassuring us that you had OUR best interest at Haart Haart actually listens to the customer, puts them first and more importantly - takes the stress out of it all. I would highly recommend Haart to anyone considering a move, as they wont be disappointed. SIMPLY THE BEST SERVICE, COULD NOT BE HAPPIER, THANK YOU.

Colin · 31 March 2021

Agent replied

Dear Colin, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Swindon haart

5/5

Google

Ellie has been really helpful in dealing with my enquiries on the phone and has regularly kept meet me up to date with properties that match my criteria. She was also excellent in conducting viewings and answering any questions I had about the property. Would definitely recommend!

Noah · 26 May 2024

Agent replied · 24 August 2024

Thank you Noah for the feedback, I will of course keep you updated with properties. - Ellie

5/5

Google

Thanks to my Haart Lettings agent Sophie, who worked relentlessly to make sure my family and I got our desired apartment. Sophie was quite helpful, responsive and communicated well all through the entire process.

Sikemi · 21 December 2024

Agent replied · 11 January 2025

Thank you for leaving a kind review! - Sophie, Haart Residential Lettings Swindon

5/5

Google

I have not had any experience of Haarts’ services as yet. Vikki McNeil contacted me as I have previously been ‘on their books’. I found Ms McNeil to be both professional and courteous. Ms McNeil demonstrated excellent knowledge of the current housing market.

Catherine · 13 February 2026

Agent replied · 13 April 2026

Thank you for the lovely review Catherine - Vikki McNeil Haart Lettings Swindon

2/5

Google

Not a good experience!!! At first everything was ok. Tried to get me to go with there recommended solicitors Beaumont legal. There quote was nearly £500 dearer than what I had been quoted by other solicitors. So went else where good job as these solicitors are online. Had nothing but trouble contacting them through my solicitor. When nothing was happening I started to chase Haart. Just kept getting told called they are getting back to me tomorrow. In the end started to speak to manager. Every time you call you get through to there call centre who say they will send email to get them to call you !! Then an unforeseen situation totally out of anyone’s control happened. When David asked for me to call on a certain day to be updated never received a call back when you email get an answer straight away this was after 3/4 calls to there office Had sent emails took ages to get reply. Eventually got the sale done them received a text from Alex saying well done we got there in the end. Thought this was joke as I had constantly phoned emailed and left messages to get this sale done!! Just felt like they just did not want to chase things at all, and a text from Alex saying you can meet me to pick keys up and that way you can drop my bottle of gin just finished me off On a whole would not use Haart or there solicitors Beaumont legal

Carl · 5 February 2021

Agent replied

Thanks for your time on the phone yesterday Carl. We appreciate the feedback and discussed we will always look to improve where we can. I hope the work on the house goes well and we would love to see the finished product.

5/5

Google

Sophie was great throughout, and helped answering all queries I had regarding a property I was interested in. Will definitely come back in the future, it’s hard to find an efficient agent these days, but Sophie was outstanding! :)

Phoebe · 22 September 2024

Agent replied · 22 October 2024

Thank you for your review - Sophie, Haart Lettings

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Questions about haart Swindon

How many reviews does haart Swindon have?

haart's Swindon office has 816 reviews across 1 platform: 816 on Google.

What is haart Swindon's rating?

haart Swindon is rated 4.8 out of 5 across all 816 reviews, and 4.8 out of 5 on Google from 816 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Swindon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Swindon office?

haart Swindon, 15 Commercial Road, Swindon, Wiltshire, SN1 5NF.

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