Trusted Agent profile

haart reviews

★★★★★ Excellent

816 reviews across 1 platform

15 Commercial Road, Swindon SN1 5NF

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haart's Swindon office at 15 Commercial Road is rated 4.8 out of 5 across 816 reviews on 1 platform, including 816 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

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4.8 / 5

816

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

I’ve had a great experience with Samantha Dunne at haart. She and her team handle our property, and I couldn’t recommend them highly enough. Samantha is always extremely helpful and polite. Whenever we’ve had a problem, she’s been quick to respond and always on the ball. No matter the issue, she makes sure it gets sorted and keeps everything running smoothly. It’s really reassuring to know our property is in such capable hands. Highly recommend Sam and her team!

ABM · 16 March 2026

Agent replied · 13 April 2026

Thank you so much Mr Malik for the lovely review, always a pleasure working with you - Samantha Dunne Haart Lettings Swindon

5/5

Google

We had a fantastic, over and above experience with Samantha Dunne at Heart Estate Agents for the rental of our property as they are (she is) a gem in their field, she is an absolute efficient and results oriented professional, always available to assist with anything that may arise even when she is out of the office! Rare but true! It is my strong belief that companies do not succeed; People do. And in this case Haart Estate agents are blessed to have such a professional work with them as she is literally one of a kind... Thank you Samantha!

Maria · 17 December 2025

Agent replied · 31 December 2025

Thank you Maria for your lovely review! its always a pleasure working with you - Samantha Dunne, Lettings Branch manager Haart Lettings Swindon.

5/5

Google

haart Swindon Lettings provided an excellent service from start to finish. The whole team was professional, welcoming, and very helpful throughout the process. A special thank you to Samantha, who went above and beyond to make everything smooth and stress free. She was friendly, responsive, and always happy to answer any questions. I really appreciate the support from Samantha and the rest of the team, highly recommended!

Deyari · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind review - Samantha Dunne Haart Lettings Swindon

5/5

Google

Highly recommend Lucy and her team, as they've given their best efforts to sell my property in the market though coming late as part of multi-agency arrangements. Property was given "Featured and Premium Listing" showing their true intentions to get your property to get as much interest to be sold, so would highly recommend Haart Estate Agency to anyone for property sellers or buyers.

Fred · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review! Lucy & the Haart Sales Team, Swindon.

5/5

Google

I had a fantastic experience with Sam Dunne at Haart. I’ve had negative experiences with estate agents previously but Sam was reassuringly proactive and positive from the start. She worked hard in a limited timescale to find me the most appropriate tenant and negotiated a monthly rental income which was significantly higher than I had previously received. Sam made the entire experience easy and stress-free. I feel confident in working with the agency going forward thanks to her professional approach. Thank you.

Sarah · 5 September 2025

Agent replied · 12 September 2025

Thank you for taking the time to leave such a lovely review Sarah - Samantha Dunne, Haart Lettings Swindon

5/5

Google

I'd like to thank Sam and her team Sophie and Vicky for the excellent work they have done in finding a new tenant for my house. They've been very patient and helped out with getting me over the line with all the legal things. I look forward to working with them all in the future. Thank you.

Jeremy · 13 February 2026

Agent replied · 13 April 2026

Thank you so much Jeremy for your kind review - Samantha Dunne Haart Lettings Branch Lettings Manager Swindon.

5/5

Google

I just want to say a massive thank you to Samantha Dunne! She has supported me in securing a new home. Sam has gone above and beyond with getting everything done for me very quickly and professionally! Her communication and commitment has been amazing and I would highly recommend. Thank you Sam and Haart letting.

Kristina · 13 February 2026

Agent replied · 13 April 2026

Thank you Kristina for your lovely review we hope you settle into your new home - Samantha Dunne Haart Lettings Branch Manager Swindon.

5/5

Google

Lennox was amazing! Called, organised a booking and managed get an offer letter within the span of a few hours. Highly recommend!

Nik · 15 August 2026

Agent replied · 22 August 2026

Thank you Nik for the lovely review really appreciate you taking the time to leave it - Lennox Mackay Haart Lettings Swindon

5/5

Google

I recently had the pleasure of meeting with Sophie at haart. Her professionalism and dedication were clear right away. She took the time to understand my wants and tastes, making absolutely certain that each property she showed me was precisely what I was looking for. Sophie had outstanding interpersonal skills, she kept me updated throughout the process and was always accessible to answer any queries I had. Her cheerful demeanour made going more enjoyable, and I felt supported throughout. Overall, Sophie's great service and passion to her clients distinguish her in the real estate market. If you're seeking for an estate agent who truly cares and goes beyond than Sophie is the one to call!

George · 15 January 2025

Agent replied · 22 January 2025

Thank you for leaving a kind review! - Sophie, Haart Residential Lettings Swindon

5/5

Google

Sophie being amazingly helpful give all the information that we need very professional, she was quick to sort my family problem, the moving and found the right house, and if I know someone that is looking for a house definitely recommend Sophie

Nuno · 13 February 2026

Agent replied · 13 April 2026

Thank you Nuno for your kind review - Sophie Simpkins Haart Lettings Swindon.

5/5

Google

The house feels so homely and it's smart👌 Today Rebekah's service was very professional and prompt, no time wasting and very friendly. Thanks Rebekah for the exceptional service. I would recommend Haart Lettings to anyone looking for accommodation. 😊 Thank you Rebekah for always coming through when needed and for your excellent prompt response. All those looking for a house to rent or buy Haart Lettings is the place to go! Looking forward to working with you in 2025.

Chilufya · 8 January 2025

Agent replied · 22 October 2024

Thank you for leaving a review! - Rebekah, Haart Bristol Property Management

5/5

Google

Lucy was absolutely fantastic help throughout my property search. The guidance was clear, honest, and incredibly helpful. I truly appreciated the patience and dedication shown at every step. Could not have asked for a better experience. Definitely would recommend.

T · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind review! Lucy at haart Estate Agents, Swindon.

5/5

Google

Lots of thanks to letting agent Lennox Mackay for giving up his Sunday day off for us. We needed access to my flat to clean and ready for the next tenant due to move in later this week. Nothing seems too much trouble for him and it’s all done with a happy attitude. Thank you again from a very grateful landlord.

JAMES · 16 August 2026

Agent replied · 22 August 2026

Thank you so much for taking the time to write this lovely review, it was a pleasure meeting you - Lennox Mackay Haart Lettings Swindon

5/5

Google

I rang to speak to someone regarding looking for a new property and I spoke to Lucy, she was very helpful and helped me with looking for a property that would suit me.

Ashley · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review! Lucy at haart Estate Agents, Swindon.

5/5

Google

I had a great experience with Sophie Simpkins! It was a pleasure meeting her in person, and I really appreciated the professionalism and attention to detail throughout the entire process. The property viewing was smooth, and Sophie was incredibly helpful in answering all of my questions. She was very accommodating and transparent, making me feel confident about renting through them. Her communication was prompt and clear, which made everything much easier. I highly recommend Sophie (Haart) to anyone looking for a trustworthy and reliable letting agent

Asif · 8 October 2024

Agent replied · 22 October 2024

Thank you for taking the time out of your day to leave Sophie a wonderful 5* Google Review! We are so pleased to hear you have been so happy with her service! Warm regards, haart Swindon Lettings

5/5

Google

I would like to thank Claire Campbell for all her hard work and support during a very difficult sale of a property. This sale would not have proceeded without her. She was so professional and patient when the conveyancers failed to act … More

Debbie · 1 December 2025

Agent replied · 31 December 2025

Thank you Debbie for your lovely review! Glad we got your property across the line! - Claire Haart Swindon

1/5

Google

If you’re a landlord STAY Clear - Shocking, shocking service from Morgan and Brandon. Charged me incorrect fees, signed terms of business and then kept sending me documents with higher fees and then charged me for the higher fees? If you are a landlord stay clear!! Use any other agent. I have also missed out on two weeks rent. The area manager - Morgan just ignores all emails and Brandon the branch manager has called me once during a 3 month period when I’ve asked for communication. Sophie is the only good person in the office.

Megan · 17 August 2024

Agent replied · 24 August 2024

Dear Megan, I am sorry to hear you feel this way. Regarding your review, as you are aware we are currently undergoing a complaints procedure which you have submitted already and you have received communication from our relevant departments with evidence regarding any fees that have been disputed. It is also to be noted regarding the service provided the Swindon team have managed to secure a lovely tenant and have achieved a strong rental figure for the property. Regarding communication, I believe our colleagues even agreed to communicate via personal mobiles which is not our policy but another point of how the team went above and beyond to secure a tenant. We appreciate your feedback for Sophie and we will ensure she receives this but we do believe it is unfair to advertise to tell landlords to 'stay clear' after all the work that was put in to help secure your new tenant whilst other agents failed to do so. Kind regards HAART SWINDON

5/5

Google

I highly recommend George Foxon for professional consultation. We required a property valuation for mortgage purposes and were thoroughly satisfied with the expert opinion and additional guidance provided.

Monika · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review Monika! - George at haart Estate Agents, Swindon.

5/5

Google

Although we did not secure a deal with Haart, Samantha was very helpful and professional throughout the process and I would definitely recommend Haart to anyone looking to rent their property

Ella · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind review - Samantha Dunne Haart Lettings Branch Lettings Manager Swindon.

5/5

Google

Just had a viewing with George Foxon. What a breath of fresh air! Not pushy in the slightest, knew the house and able to answer questions we had, and if he didn’t know the answer he said so, but was happy to find out and follow up with us. Makes a lovely change from the usual experience you often get when house buying! Will look out for George and haart in the future. Thanks again.

Michael · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review Michael! George at haart Estate Agents, Swindon.

5/5

Google

Great service from Haart Estate Agents. They’ve looked after my property really well. Special thanks to Vikki McNeil, great catch up over the phone and very helpful. Would definitely recommend.

S · 13 February 2026

Agent replied · 13 April 2026

Thank you for your review - Vikki haart Lettings Swindon

5/5

Google

My experience with haart swindon Estate Agents was very impressive . The booking was done pretty quick and I recently had the pleasure of viewing a property that mostly met my expectation. The agent, Chris Ketteman -miles, whose expertise and warm approach made the viewing a delight, was knowledgeable about the area and the market, and patiently answered all of my questions with detailed information. The property itself was presented beautifully. I appreciated the agent's punctuality. Overall, my experience was exceptional, so I wholeheartedly recommend Haart Estate Agents to anyone looking for a smooth and positive property viewing or buying experience.

Susan · 26 May 2024

Agent replied · 24 August 2024

Thank you so much for these lovely words and i look forward to completing this journey with you and handing over the keys -Chris

5/5

Google

What a fabulous experience dealing with Haart in Swindon!! Chris was really friendly, supportive and professional throughout, I didn’t feel pressured or rushed into making any decisions. Yugen did the viewing with us, and he was also a fabulously warm person, who we felt comfortable with instantly, he knew the answers to all of our questions and was very patient when we decided to go back and look at things in the house for the 3rd time 🙂You can tell that customer / client satisfaction is at the top of their agenda, and it really shows! Highly recommend!

Jess · 26 May 2024

Agent replied · 24 August 2024

Thank your or taking the time and your lovely words Jess myself and Yugen wish you the very best moving forward - Chris

5/5

Google

Ben Stanley showed my husband and I round a lovely home. He was very friendly, personable and happy to answer any questions we had about the house. He was really helpful by pointing things out to us and was very enthusiastic about his job. The communication has been excellent and certainly stood out compared to other estate agents. Thank you Ben.

Melanie · 15 January 2025

Agent replied · 22 January 2025

Thank you for your review - Ben, Haart Swindon Residential Sales

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Swindon office has 816 reviews across 1 platform: 816 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 816 reviews, and 4.8 out of 5 on Google from 816 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Swindon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Swindon office?

haart, 15 Commercial Road, Swindon SN1 5NF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.