Trusted Agent profile · Swindon
★★★★★
788 reviews across 1 platform
Swindon, SN2 2PN
Part of Gatekeeper, see every office.
Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 788 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
TrustpilotGood service so far
Kenya was very helpful and I look forward to working with her more
Dear Jo Bailey,Thank you for your 5-star review. We're thrilled to hear that Kenya was very helpful, and we look forward to assisting you further. If there's anything specific you need or if you have additional feedback, please feel free to share.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotChris was very detailed and professional
Thank you, Kieran, for your positive feedback. We're delighted to hear that Chris provided detailed and professional service. If you have any further questions, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotExcellent
Host was there ready .welcoming.
Thank you for your review, Roy! We're delighted to hear that your host was welcoming and prepared for your visit. Providing a warm and hospitable environment is essential to us, and we're glad we could meet your expectations.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotRefreshing experience
We have viewed a few properties and the quality of reps was very disappointing. Under prepared and seemingly without knowledge of the properties they were showing us around. Kenya at Gatekeeper was really refreshing, helpful, knowledgeable and gave us the time and space to view the property at our own pace whilst being on hand to answer any questions.
Dear Martin,Thank you for your fantastic five-star review! We're thrilled to hear that Kenya provided you with such a refreshing and knowledgeable experience during your property viewing. Your satisfaction is our priority, and we're here to ensure you receive the best service possible. Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotChris was brilliant
Chris was brilliant, very informative.
Thank you, Paula, for your positive feedback! We're thrilled to hear that Chris provided an informative and brilliant experience. If you need any further assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotPolite and knowledgeable
Kenya was Polite and knowledgeable Also going to ask questions we had
Dear Conor,Thank you for your wonderful review! We're delighted to hear that Kenya was not only polite and knowledgeable but also addressed all the questions you had. Providing excellent service is our priority at Gatekeeper, and we appreciate your positive feedback.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGreat service with Sam
Great service with Sam at Gatekeeper. Booked in a viewing easily and quickly. Kept up to date via emails and text massaging regularly. Very informative and such an easy experience for buyers like myself. Sam was also very welcoming and friendly upon arrival at a viewing. Made us feel very at ease! Thank you.
5/5
TrustpilotI would highly recommend gatekeeper…
I would highly recommend gatekeeper after using them to sell a house for me. I was particularly impressed with Phil and Sam who were always friendly and very helpful with any query I had. Many thanks for all your hard work.
Dear Julie,Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Sam and Laura. Providing efficient and professional service is our top priority, and we're delighted that we could assist you. If you have any further questions or if there's anything else we can do for you, please feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotKenya was friendly and informative
Kenya was friendly and informative - couldn’t have hoped for more
Dear Alan,Thank you so much for your fantastic five-star review! We're thrilled to hear that Kenya provided you with friendly and informative service. Your satisfaction is our priority, and we're delighted to have met your expectations. Should you need any further assistance, please don't hesitate to reach out!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotKenya was brilliant at our house…
Kenya was brilliant at our house viewing answering all of our questions about the property and sending prompt communication before the viewing
Great to hear that Kenya was able to answer all your questions at your viewing. All the best with your property search, Vanessa
5/5
TrustpilotGreat experience
Laura was very professional and answered any questions we had
Dear Fraser,Thank you for taking the time to leave a five-star review! We're glad Laura's professionalism and responsiveness met your expectations. If you have any more questions or need further assistance, don't hesitate to get in touch. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish. Superb team.
Thank you for your feedback! We’re thrilled to hear you had a fantastic experience and that our team made it so smooth. Kind regards, Dan Thorne | Sales Director
5/5
TrustpilotVery welcoming and informative
Very welcoming and informative. Would recommend Dan
Thank you, Olivia, for your feedback! I'm thrilled to hear that you found our service welcoming and informative. It's wonderful to know that you would recommend Gatekeeper. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGatekeeper
We were shown around a property by Charmaine and she was very helpful. After a room to room walkaround we were given time wander around ourselves to get a feel for the place. All in all it was a good experience and would recommend Gatekeeper to anyone.
Hi Mike, thank you for your kind review! I'm delighted to hear that Charmaine made your viewing experience enjoyable and informative. We truly appreciate your recommendation and look forward to assisting you again in the future!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotExceptional service from a totally professional Estate Agent
I chose Gatekeeper to sell our rental property in Banbury and it turned out to be a very wise decision.
5/5
TrustpilotSam was great
Sam was great. Very helpful and informative
Thank you, Lee, for your feedback! We're delighted to hear that Sam provided you with excellent assistance and valuable information. We strive to offer exceptional service, and your positive experience is truly appreciated. If you have any further questions or need assistance, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGatekeepers are very professional and…
Gatekeepers are very professional and have a great customer service. Immediately after I indicated interest in one of their property, they contacted me and made arrangements for house viewing. I met Richard who showed me around the apartment which was as advertised. I was very satisfied. Thank you Richard and Team!.
4/5
TrustpilotI met Karin today and she was warm and…
I met Karin today and she was warm and friendly . She kindly accepted my apology for being late as I couldn’t find the flat . She was due to see me 2 h later at another flat but was good enough to move that time so we could go straight onto view the other property immediately. Karin provided a good tour , great customer service . Thank you
Really appreciate the positive feedback on Karin, many thanks for your comments. All the best, Vanessa
5/5
TrustpilotLaura was very helpful and professional…
Laura was very helpful and professional in showing around the property.
Dear Raj,Thank you for your 5-star review, and we're thrilled to hear that Laura was helpful and professional in showing you around the property. If you have any more questions or need further assistance, feel free to reach out. We appreciate your positive feedback.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotSam has been so professional and…
Sam has been so professional and helpful answering and guiding us through the property
Dear Lakshman,Thank you for your kind words about Sam and our team at Gatekeeper. We're pleased to hear that Sam provided you with professional and helpful service. If you ever have more questions or need further assistance, please feel free to get in touch.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotLaura was lovely and informative
Laura was lovely and informative. Sold us the let! Good job!
Dear Harvey,Thank you for your 5-star review and kind words about Laura. We're delighted to hear that she was lovely and informative, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out. Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotEstera was very knowledgeable and could…
Estera was very knowledgeable and could answer our questions. Thank you
Dear Ells,Thank you for taking the time to leave a 5-star review. We're thrilled to hear that Estera provided you with valuable information and answered your questions. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotExcellent experience
5/5
TrustpilotViewing with Christopher
Everything was well organised and onetime!!
Thank you for taking the time to share your positive feedback! We're delighted to hear that everything was well-organised and on time for you. Our team strives to provide a seamless experience, and we appreciate your recognition of our efforts.Kind regardsDan ThorneSales Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
Yes. Gatekeeper won Platinum in The Trusted Agent 2026 awards.
