Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional service with a smile
Kenya was very helpful and friendly. She showed the property in an informative manner and ensured all our questions were answered. Highly recommended.
Nicola · 22 November 2023
Agent replied · 13 June 2024
Dear Nicola,We're thrilled to receive your positive feedback about Kenya at Gatekeeper. It's wonderful to know that she was helpful, friendly, and provided an informative viewing experience. Thank you for recommending us. If you have any more inquiries or need assistance in the future, feel free to reach out. Best regards,Dan ThorneSales Director at Gatekeeper
★★★★★ 5/5
TrustpilotCharmaine was lovely and very helpful
Charmaine was lovely and very helpful, can't fault her at all.
Celina · 21 July 2024
Agent replied · 24 August 2024
Thank you for your kind words, Celina! I’m thrilled to hear that Charmaine provided such helpful and excellent service. If you need anything else or have further questions, please don’t hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotViewing
Laura was very professional. She had good knowledge of the property and was able to answer the questions that I had raised.
KL · 13 December 2023
Agent replied · 13 June 2024
Dear KL,Thank you for taking the time to share your positive experience with Laura. We're delighted to hear that she demonstrated professionalism and provided you with the information you needed. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
★★★★★ 5/5
TrustpilotBuying my first home
Having never been on the market for buying my own home, I viewed one today with Elizabeth. She was very welcoming and friendly. Gave me all the information I needed.
Nicky · 24 May 2026
★★★★★ 4/5
TrustpilotA seamless view of rental viewing with a true expert
Very friendly, professional and a lot of transparency shown - very knowledgeable about the property also highlighted the strengths of the property during the showing She treated us with courtesy and respect Communication was clear and articulate in their explanations We felt very comfortable and confident Good sales marketing skills exhibited Was able to answer all questions we had in mindExplained the process of proceeding if accepted for the property
Moreblessings · 5 December 2023
Agent replied · 13 June 2024
Dear Moreblessings Maponga,Thank you for your thoughtful review and feedback. We're delighted to hear that you found our team friendly, professional, and transparent during the property showing. Your positive comments about our sales and marketing skills, as well as our ability to answer your questions, mean a lot to us. If there's anything more we can do for you, please don't hesitate to let us know.Best regards,Dan ThorneSales Director at Gatekeeper
★★★★★ 5/5
TrustpilotEstera was able to show us round at an…
Estera was able to show us round at an earlier time. Very thorough and got all the information we needed.
Stacey · 11 January 2024
Agent replied · 13 June 2024
Dear Stacey,Thank you for your fantastic review! We're delighted to hear that Estera was able to accommodate an earlier time for the tour and provided thorough information. Your satisfaction is our priority, and we appreciate your positive feedback.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotReally great experience
Really great experience, super helpful, knowledgeable and friendly.
Hallam · 17 October 2026
★★★★★ 5/5
TrustpilotKaylea was very informative
Kaylea was very informative, answered any questions I had. Very polite and friendly. Made my house viewing very pleasant
Kieran · 31 January 2024
Agent replied · 13 June 2024
Dear Kieran,Thank you for your fantastic five-star review! We're thrilled to hear that Kaylea provided you with an informative and pleasant house viewing experience. Providing excellent service is our priority, and we're delighted to have met your expectations. Should you have any further questions or need assistance, please feel free to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotCharmaine was professional and bubbly…
Charmaine was professional and bubbly making the viewing very comfortable.
Paul · 23 July 2024
Agent replied · 24 August 2024
Hi Paul,Thank you for your feedback! I'm delighted to hear that Charmaine made the viewing professional and comfortable with her bubbly personality. We appreciate your kind words and look forward to assisting you further.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotPerfect service
Estera was great, very helpful and provided me with a lot so useful information during my viewing
Jess · 6 March 2024
Agent replied · 13 June 2024
Dear Jess,Thank you for your kind words and for choosing Gatekeeper for your viewing. We're thrilled to hear that Estera provided you with helpful and informative assistance during your visit. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotSharmaine was on time to show us…
Sharmaine was on time to show us property. She was polite and professional.
Joanna · 21 May 2024
Agent replied · 13 June 2024
Thank you for your feedback, Joanna. I'm pleased to hear that Sharmaine provided a timely, polite, and professional experience during your property viewing.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 4/5
TrustpilotKaylea was friendly and answered our…
Kaylea was friendly and answered our questions while walking us through the rooms and other amenities.
Kobby · 19 March 2024
Agent replied · 13 June 2024
Hi Kobby,Thank you for your wonderful feedback! We're delighted to hear that Kaylea provided a friendly and informative experience during your property viewing. If you have any further questions or need assistance, feel free to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotChris was very genial
Chris was very genial, informative and open to questions. A good experience and a likeable guy.
Tom · 9 March 2024
Agent replied · 13 June 2024
Thank you for sharing your positive experience with Chris! We're delighted to hear of his excellent service, and we're glad you found the experience enjoyable.
★★★★★ 5/5
TrustpilotSheila’s 5 star review
Sheila was very friendly and professional explaining everything clearly and answering my questions. She understood how keen I am to rent no. 1 Bridge St.
David · 9 August 2023
Agent replied · 13 June 2024
Hello David Weekes,Thank you for your 5-star Trustpilot review. We're pleased to hear that Sheila's friendly and professional assistance, along with clear explanations and answers to your questions, made a positive impact. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGreat experience
Chris was really pleasant and knowledgeable. A really good experience
Alex · 27 June 2024
Agent replied · 24 August 2024
Thank you for your feedback, Alex! We're thrilled to hear that Chris provided you with a pleasant and knowledgeable experience. If you need any further assistance or have more questions, please don't hesitate to reach out to us.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotTaylor was friendly
Taylor was friendly, informative and helpful.Thank you.
Mrs · 1 August 2024
Agent replied · 24 August 2024
Hi Mrs. Wells, thank you for your kind review! I’m pleased to hear that Taylor’s friendly, informative, and helpful approach made a positive impression. If you need any further assistance, don’t hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotThe gentleman kindly did a very short…
The gentleman kindly did a very short notice viewing. He did a marvellous job and the property would’ve suited me but was unfortunately let down by the agency photographs which did not show the surrounding area and that is the reason I do not feel like I’m putting an offer on this property
Gail · 3 September 2024
Agent replied · 24 October 2024
Hi Gail, thank you for your review! I'm pleased to hear that you had a positive experience with us. If you need any further assistance, we're here to help.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotService from both Sam and Laura was…
Service from both Sam and Laura was extremely good.Like the way we don't have to follow up and are given updates throughout.Many Thanks,Mrs Gandhi
Mrs · 28 July 2023
Agent replied · 13 June 2024
Thank you very much, Mrs. Gandi, for your excellent review! We are delighted to hear that you had an extremely good experience with our team members, Sam and Laura. At Gatekeeper, providing proactive service and regular updates is our priority, and we're glad that it made your experience hassle-free. If you ever need any further assistance, feel free to reach out. We look forward to serving you again in the future! - Dan Thorne, Sales Director at Gatekeeper.
★★★★★ 5/5
TrustpilotGreat communication
Great communication, very polite and helpful. I am happy that Kenya is dealing with my application she has been great.
Charlie · 2 November 2023
Agent replied · 13 June 2024
Dear Charlie,Thank you for your wonderful feedback. We're delighted to hear that you've had a great experience with Kenya and that you appreciate her excellent communication and assistance with your application. If you have any more questions or need further support, please don't hesitate to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
★★★★★ 5/5
TrustpilotLaura was informative and very pleasant…
Laura was informative and very pleasant sge also was able to answer all our questions. Very good
Simon · 9 January 2024
Agent replied · 13 June 2024
Dear Simon,Thank you for your 5-star review. We're pleased to hear that Laura was informative, pleasant, and able to answer all your questions. If there's anything else we can assist you with or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotThe viewing carried out by Laura was…
The viewing carried out by Laura was very pleasant Laura is very communicative and friendly and likes to answer questions it was a pleasure to meet Laura.
Nilton · 22 April 2023
Agent replied · 13 June 2024
Thanks so much for your lovely comments on Laura being friendly and communicative, much appreciate the review. All the best, Vanessa
★★★★★ 5/5
TrustpilotVery friendly was on time and able to…
Very friendly was on time and able to answer questions
Nicholas · 14 September 2026
★★★★★ 5/5
TrustpilotShe's respectful and patience
She's respectful and patience. Explain everything about the house and punctual in respect of appointment time. Finally you are so good as a team. Thanks
Akosa · 1 June 2026
★★★★★ 5/5
TrustpilotLaura was very prompt
Laura was very prompt, helpful and answered all of our questions. Made us feel very welcome
Dane · 17 January 2024
Agent replied · 13 June 2024
Dear Dane,Thank you for your positive review! We're delighted to hear that Laura's prompt assistance, helpfulness, and thorough answers to your questions made you feel welcome. Your feedback is greatly appreciated.Best regards,Dan ThorneSales DirectorGatekeeper
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