OpenArch Properties Ltd Swavesey reviews

★★★★★ 5/5

Google

Amy was exemplary helpful during my accommodation process. Her swift responsiveness to emails and her thorough guidance made the entire process of securing accommodation seamless. I deeply appreciate her dedication and the way she expedited the process. I highly recommend her services to anyone in need. She truly goes above and beyond.

Aar · 22 November 2023

★★★★★ 5/5

Google

Amy was super helpful throughout the entire process. For both myself and my friends, she was communicative and polite, enabling us to complete the process swiftly and without issue. If there was a question or concern, she was quick to respond with a concise solution.

Connor · 21 March 2024

★★★★★ 5/5

Google

Amy Boucher was absolutely lovely! She has helped me out throughout the entirety of my application process. When I was unable to continue with my planned tenancy, she was quick in helping me find a method to cancel it early, as well as finding another applicant to take over my room. I would 100% recommend :)

Modupe · 21 June 2023

★★★★★ 5/5

Google

The application process was seamless and hassle free thanks to Megan who has also been very helpful and prompt when dealing with a couple of issues. The fridge was replaced with new and the carparking was dealt with very quickly.

Andy · 21 May 2024

★★★★★ 5/5

Google

I want to say that Megan is a wonderful person; she is one of the best people I have come across. She is good at what she does. She knows how to approach her tenant respectfully, making them feel at ease. I want to say thank you for your help in everything. I appreciate.

Chibuikem · 21 June 2023

★★★★★ 5/5

Google

Eventhough our overall experience with Openarch was OK until now, this review is specifically for Abi Whitfield. I have contacted their main switchboard number on a friday evening after 3.30 to get a letter for me as permitted occupier in one of their properties. This was very urgent for my employment purpose and I didnt have any other proof to submit. Abi answered my call and was very polite in understanding my requirement. She offered me a call back and I thought “Ok, now she might call back on a monday” and I have to wait until then. I kept my phone away and sat for my work. To my astonishment I got a call back in 10 mins and the letter with in next 30-45 minutes which literally saved 2 days for me as monday was a holiday. I cant thank her enough for the support she has provided. Keep the good work Abi.

Savio's · 23 September 2024

★★★★★ 5/5

Google

I had the pleasure of dealing with Amy, Abi and Josh who made the entire process so very smooth and easy to understand, all of my questions were answered very clearly and quickly. As a student. this made the process of finding student properties stress free and enjoyable :D Thank you very much to the team for being so professional and wonderful!

James.J · 17 March 2026

★★★★★ 5/5

Google

I rent with openarch and they have been so easy to work with.They are very transparent about the whole process. My property manager Miki was also super helpful during the entire rental process. Highly recommend openarch and Miki!

Visakh · 21 May 2024

★★★★★ 5/5

Google

Patricia was our property manager and ensured that our move in process, tenancy and move out process was seamless, efficient and stress-free.Everything was done by the book and in a very timely manner. By far the best experience I have had with a estate agent.

Rebekah · 22 December 2023

★★★★★ 5/5

Google

I am a first time renter which made it incredibly difficult for me to be able to rent, I explained my circumstances to Megan one of the property managers at open arch and she immediately sympathised and was at work helping me with the whole process to get me into a property in a short time window! I practically met the entire team over the phone the amount of times I called to ask questions and everyone was fantastic! Me and my partner having dealt with many estate agencies can definitely say this one with Megan and the rest of the team are a god send!! I can’t recommend them more and if you’re looking for your next home please don’t look any further you won’t regret it!

Colby · 27 July 2024

★★★★★ 5/5

Google

Megan Sullivan has been a star in this regard as I tried to complete the Rent formalities for moving in. I was in India and was looking to rent in Peterborough UK.. She helped with a seamless Process, careful Guidance and co-operation all the time.. Thanks Megan

Sourav · 25 August 2023

★★★★★ 5/5

Google

I have just finished renting with Openarch after two and a half years and can honestly say they have been fantastic. I have rented two different properties from them through Megan Sullivan and have had exceptional service throughout. Any problems I have had were sorted within 2 working days, and even the longer problems were only because they had to come back on a second day after going and collecting items that they didnt have on the initial visit. They keep you very well informed of potential visits for general maintainence and are always on hand to help via email or phone. I would highly recommend them if you are looking to rent a property in Cambridgeshire.PositiveResponsiveness, Professionalism

James · 27 June 2024

★★★★★ 5/5

Google

A review based upon the application process: All persons involved in the application process were so helpful. Myself and 3 friends approached as a group looking for a flat at one of their properties and they were very accommodating. Always available for questions we had. I even had difficulties confirming my place and my room and they were happy to wait for me to reach out and finish the application. I am excited to finish my undergrad experience at their accommodation.

Harrison · 27 June 2024

★★★★★ 5/5

Google

Amy Boucher has been very helpful in helping me secure my accommodation for next year and I am grateful for it. She has helped answer all of my questions and kept me informed in everything.

Mubarek · 21 April 2024

★★★★★ 5/5

Google

We have been so impressed with Faye Young at OpenArch. After days of poor service from other agents and knock backs because we were looking for a 6 month tenancy with a dog, Faye was the first person to a) act professionally, b) show some care and most importantly c) be proactive. Within an hour of her first email to me we had virtually viewed a property and expressed interest and within 48 hours she had it all sorted for us. We are so grateful and would recommend OpenArch highly as everyone there we have had contact with has been fantastic. We are moving from London to Cambridgeshire, after selling our apartment, and need a home whilst our new house is finished but we had no idea how complicated the rental market has become, despite the Model Tenancy Agreement introduced by the government in 2021. However, what shocked us most was the lack of interest from big name agents in helping us as clearly rentals in and around Ely are not sitting around, so there was no need for them to do anything other than the basics. Not a great way for the sector to be seen. We are so glad therefore that we found OpenArch. We cannot thank them enough and again a great example of the bigger multiple site agencies not being better. A personalised service always delivers more.

Sat · 21 June 2023

★★★★★ 5/5

Google

I am very pleased with the service I have received from OpenArch and Megan Sullivan the property manager. This is my first property and i have been put at ease knowing myself and my partner will be well looked after. Megan has been amazing and very professional from the moment I rang about my interest and has always got back to me quickly to answer any questions and queries that I have, she has also gone above and beyond and is making our home lovely by redecorating it and removing some of the furniture that we don’t require. thank you Megan! OpenArch has a great customer service too! whenever I have needed to make payments or ask questions over the phone, they have always been so friendly and take pride in speaking to their customers. I cannot wait to move Into our property and I fully recommend OpenArch! Thank you!

Matty · 21 June 2023

★★★★★ 5/5

Google

Amazing service! Me and my husband just moved into the property and our agent Maribel was so professional, she answered all our questions and was quick to respond to any issues that we had. Great experience! I am sure we will enjoy living in our new place!

Raminta · 21 June 2023

★★★★★ 5/5

Google

I’ve lived in a property managed by OpenArch over the last 19 months with Megan Sullivan as my property manager. Having just moved out, I can say she has been nothing short of exceptional from start to finish. Made the move in process an absolute breeze and was always willing to help throughout my tenancy. Even now during the leaving process she’s going out of her way to make this as smooth as possible for me. Highly recommend them. Appreciate everything Megan! All the best.

Jack · 21 May 2024

★★★★★ 5/5

Google

Amy was very helpful throughout this whole process of securing me a property for this coming academic year. She answered all of my questions well and efficiently. Thank you Amy for all your help :)

Sadie · 21 March 2024

★★★★★ 5/5

Google

I cannot rate Amy Boucher enough for the support and effectiveness in resolving a very stressful situation during my son's early release process. Amy's telephone and email communications have been clear, informative as well as understanding. Thank you Amy!

Lisa · 22 December 2023

★★★★★ 5/5

Google

I along with my sister residing in one of the property of open arch since may , being a full time workers and new to peterborough we struggled a-lot while hunting for a good and safe place.! All thanks to our property manager Megan Sullivan who helped us right from the beginning until we got settled down.Every issues wether small or big she address's them with at most priority.

Thejus · 8 November 2024

★★★★★ 5/5

Google

Myself and my partner rented our first property with Openarch. Our property manager, Megan Sullivan, was super helpful during the application/referencing process, her responses were prompt, and she helped us with any queries we had effectively. Our move-in process has been swift and easy, and since being at the property, Megan has always been quick to aid us with any issues that we’ve came across. Would definitely recommend OpenArch.

Jake · 8 November 2024

★★★★★ 4/5

Google

OpenArch have proven really helpful in my property search! Robin, in particular, has supported me throughout my rental journey. Initially, I was shown a property that wasn't quite suitable for what I was looking for, so Robin went above and beyond to help me in finding a property with the best fit for me! He has always been more than happy to answer any questions I have, and replies very promptly, making the process a lot easier!

Jade · 21 June 2023

★★★★★ 5/5

Google

Me and my partner were moving from Gloucester to Cambridge and Megan was an absolute star in the moving process. She was very attentive and responded to our needs well, as well as being very patient when all was stressful. Really brilliant service, very appreciated.

Steve · 21 June 2023