OpenArch Properties Ltd reviews

★★★★★ 5/5

Google

I recently rented an office for a year from Openarch Property Rentals, and I couldn't be happier with my experience! From start to finish, the entire process was seamless and incredibly easy. The staff at the Grange were fantastic and always addressed any queries I had promptly, though there weren’t many issues to speak of. The maintenance staff were exceptionally accommodating and went out of their way to ensure everything was in perfect working order. Their attentive service made all the difference. If you're in search of an office space, I highly recommend Openarch Property Rentals.

Eyes · 10 April 2026

★★★★★ 5/5

Google

I had a great experience with OpenArch properties. Recently relocated to the UK, Ines Raposo provided top tier service throughout the entire process . She always remain upbeat while providing great customer service. Ines was very responsive to all communication rather that was via phone or email, she went above and beyond; outside her normal routine to provide addition help regarding my specific circumstance. Thank you again, Ines Raposo!

TLoneWolf · 17 March 2026

★★★★★ 5/5

Google

From the first time I called the OpenArch office they was very friendly polite and accommodating with the viewing times,I did asked for the lady's name that I had been talking too it was Megan Sullivan. On the day of the viewing I met a gentlemen called Miklos Soos he greeting me with a big smile and he was very helpful and polite. As soon as I got home I called the OpenArch office the lady I spoke to was Megan Sullivan, I explain to Megan Sullivan my situation. (My Uncle that I had been staying with and caring for had just passed away and I need to find somewhereto live) Megan Sullivan was so kind and understanding also when I was filling out the application form Megan was so helpful and I feel that she went out of her way to help me, and so did Miklos Soos, He also helped me alot. It's so refreshing to know that there is kind and helpful people out there like Megan Sullivan & Miklos Soos that will go out of there way for you, I wish there was more estate agent staff like Megan and Miklos.

Jessica · 24 November 2024

★★★★★ 5/5

Google

I rented via OpenArch on short notice when I needed to vacate my previous room, and Megan Sullivan was very helpful and accommodating when I was manoeuvring the system. She has been very responsive to my emails when I run into problems with the flat such as issues with my washing machine and the hot water supply to my flat, and things have been fixed in due course. I’m quite satisfied with my current flat as it suits my needs, and would recommend OpenArch wholeheartedly.

Andrew · 17 November 2024

★★★★★ 5/5

Google

I have been a tenant at for Flat 4, 84 Lincoln Road, Peterborough and I am thrilled to share my positive experience with our property manager, Megan Sullivan. From the moment I moved in, Megan Sullivan has been incredibly responsive and proactive. Whether it’s addressing maintenance requests or providing helpful information, they consistently go above and beyond to ensure that everything runs smoothly. Their professionalism and friendly demeanor make interactions pleasant and reassuring. I appreciate how they communicate effectively, keeping everyone informed and ensuring that any concerns are promptly resolved. I highly recommend Megan Sullivan to anyone looking for a reliable and supportive property management experience. Their dedication and attention to detail have truly made a positive impact on my time here.

Abdul · 8 November 2024

★★★★★ 5/5

Google

Had to move my houses quickly due to personal circumstances and I’ve came across the property did suit my needs. Got in touch with OpenArch and Megan was assigned to looked after me. Megan was contactable and efficient with the process. We had few little niggles in the way which I completely understand it could be outside of her scope and more to do with the landlord but she was helpful and responding to any queries I had. Overall I was pleased with her and the service she has provided. Many thanks

Slawomir · 8 November 2024

★★★★★ 5/5

Google

My wife and I moved to an Open Arch property a year ago. I must say that Open Arch take good care of their properties and tenants. On the odd occasion that a maintenance issue crops up, the company sends their friendly in house maintenance team to deal with the matter very quickly. We have never had to mention something twice. The highlight of or stay so far has undoubtedly been our Property Manager Patricia Cheng. Patricia has great organisational, communication and people skills. It would also be fair to say that Patricia is friendly, approachable and professional at all times. I have spoken with Patricia on a number of occasions and it is always a pleasure to deal with her. Patricia is a great asset to Open Arch and a real ambassador for the company. One of the major reasons we enjoy living at an Open Arch property is because of Patricia’s help and support!

Ramps · 16 October 2024

★★★★★ 5/5

Google

I had a great experience with OpenArch. Megan was quick to answer any questions I had and gave solid advice and information about the room that helped me make an informed decision. The virtual viewing of the room was also really useful, it made it much easier to get a feel for the space without having to go in person. Overall, the process felt smooth and easy thanks to Megan’s help and the virtual viewings OpenArch provides.

Mikey · 8 November 2024

★★★★★ 1/5

Google

The Forum is quite possibly the worst, most overpriced and unmaintained student accommodation in Cambridge. And OpenArch are the most unhelpful, uncaring and scummy landlords. My girlfriend stayed here for a year. Upon moving in the flat was dirty and run down, yet on the check-in inventory they marked everything as good. When my girlfriend disagreed with the check-in inventory the inspector agreed that various things were actually broken/dirty. Despite this, the issues never got fixed. Yet now she is being charged to fix them on the check-out inventory. £46 to change 3 light bulbs. £75 to replace drawer runners already broken. The list goes on. They also have absolutely no regard for tenant safety. Whilst my girlfriend was living in the forum 3 smoke alarms in her flat were 3 years out of date, and the electrical testing (supposed to be completed with every new tenant) was also out of date. There was also bare single insulated wiring exposed near the boiler, which I also reported but never got fixed. I contacted Abi at OpenArch and after weeks got a snotty reply which basically read “the date on smoke alarms is just a recommendation, we test them regularly (not true) so we don’t need to replace them”. Let’s not forget the time they found a moth infestation in the hoover in the flat left from the previous tenants. And it took days of nagging OpenArch for them to actually replace it, their first plan was to get a maintenance man to clean the moths out of the hoover and then continue using it 😂. For the prices they charge this accommodation couldn’t be worse. Looking at planning applications, it’s just an old converted care home. Overall just a money making scheme. Stay away.

Alex · 23 August 2024

★★★★★ 1/5

Google

The Forum Cambridge. DO NOT STAY HERE NO MATTER HOW CHEAP. Personally have never lived there, and NEVER will. Multiple different friends have stayed with this student accommodation over the past couple of years. The list of things to say bad about this place is endless. To start with, the state of the actual accommodation is disgusting. Mould everywhere when moving in, chairs and sofas broken, oven broken, paint stains everywhere (have done a terrible job of painting the place), paint chipping off walls, drawers broken, mattresses stained. I could go on .. Security is absolutely nothing. A code to get in which everyone knows, cameras but nobody watching them until the night warden lady turns up and the doors could easily be kicked down by a teenager. IF you move in (PLEASE DONT) make sure you film every singe inch of your whole flat top to bottom. They will create an inventory for you, most likely with photos from previous years, so make sure to take your own. If anything breaks or goes wrong, expect to pay for it, don’t hold out for them to email back and resolve any issues because they won’t. When moving out don’t expect your deposit back - count it as lost money because no matter how clean you leave it they’ll find something to charge you with. Anything that’s landlords responsibility won’t be, as they literally aren’t landlords, just people who take your money. Charges for things like dust and a light bulb clean will be made to you just so they can keep more of your money. I could go on for hours talking about how terrible this place is and I didn’t even live here!! Take my advice as a friend of tenants here and live somewhere else !!!!!

Harley · 22 August 2024

★★★★★ 5/5

Google

I wanted to sell my room in my student accommodation due to outside circumstances and everyone I dealt with under openarch was so so kind and understanding, in particular Amy, she was super helpful through the whole process and explained what I needed to do and kept me up to date on the process the whole way, she made what was a very stressful situation for me into something very reassuring and of course she got the job done! 10/10 Thank you again :)

Tyla · 19 August 2024

★★★★★ 5/5

Google

Megan has been very helpful throughout the viewing and application process as well as when moving in. Was very flexible and quick with responses to any questions I had which really helped me out and made the move so much smoother. Update: Megan continued to be quick with responses for any issues big or small and really helped me out with sorting out the end of my tenancy. Have not come across any property managers as responsive as her which was really appreciated.

Brian · 27 July 2024

★★★★★ 5/5

Google

I've rented my first property in the UK with OpenArch and Megan Sullivan was my property agent. She was extremely helpful and did her best to make things smooth for me. I was able to move in to the property directly once I arrived in the UK with my family. Thank you so much for that. I had to mail and call her many times to sort out things and she was always diligent and attended to our needs. Based on my experience I can recommend OpenArch wholeheartedly for any property need.

Sampath · 27 July 2024

★★★★★ 5/5

Google

Hi Open Arch Team, I really want to thanks and appreciate Megan Sullivan who helped me & my family to get the flat at Lincoln Road . the onboarding process was very quick and it's just done in quicker because of Megan Sullivan .. She was very kind , supportive and much quicker to get us the flat available on the time ..... We are really pleased the way she helped and provides the service... I have selected this property for rent second time in my UK living tenure and it's just because of her kind and professional response...Last year 2023 I was living in Flat 21 and her kind and helpful natural made me to call her and ask for help when I was needing the flat at any cost.... Thanks Megan.. You are true Gems and God bless you... happy that you were there to help us when needed.. Open arch Team . pls take care of this employee who actually puts a lot of efforts and sometimes go way beyond to keep tenants happy and give best and quick service... I have referred one of my friend in Flat 11 Bhavesh to Megan and he also moved to here ... Thanks All and Megan

Mahesh · 13 June 2024

★★★★★ 5/5

Google

My overall experience with OpenArch has been brilliant. Recently rented a 2 bed apartment with them and they couldn’t have been more helpful. Very professional, patient and quick to reply with any query you have. A very special thanks to Megan Sullivan my property manager who has been very supportive with my referencing process as well as settling down EVEN THOUGH she was on her annual leave!

Hassan · 8 November 2024

★★★★★ 5/5

Google

Megan from Openarch is fantastic, needed to move asap from a somewhat bad living situation and saw a property online, next thing I knew I was having a viewing of a flat and Megan was my point of contact, very friendly and straight foward, she did not beat around the bush or give "if's and maybes" when speaking about the property. I am relieved to have her as a property manager, I am confident we'll get on well. Have moved in now and the property has a few issues, 2 of the major ones being a broken washing machine and fridge, Megan was straight on getting a maintainence crew out to see too those issues as soon as possible. phoned on the saturday and the crew were in and out by on monday, this gives me confidence that any problem I might have, is no problem that Megan cannot sort out. A++

Wren · 20 February 2024

★★★★★ 5/5

Google

It was a pleasure dealing with Patricia as my property manager during the application process. Patricia was very quick to respond to the queries we had throughout the process, and invariably came back to us with accurate / useful information. She made her best to work with us in a constructive way to make sure that the application process would go as smoothly as possible which made the whole process a lot easier to navigate (priceless, especially for a foreign student). During the moving process, Patricia was very efficient too and also easy to get hold of during the few days following my move-in date which is when I needed her most. All in all a great professional looking after her tenants!

Celeste · 21 January 2024

★★★★★ 5/5

Google

I was desperately looking for a flat to start my university postgraduate degree in January. I decided to get in touch with OpenArch and was contacted by Amy. She was quite literally amazing as we were able to sort everything out (from first contact until signing a lease) within 10 days. Moving from another country to England isn't an easy thing to do, but Amy made it a lot easier and really helped me out. I couldn't recommend them enough as OpenArch are very professional and their staff are brilliant!

Thomas · 22 December 2023

★★★★★ 5/5

Google

I would like to take this opportunity to thank Megan the property Manager for OpenArch who worked in good harmony with Diane Bliss , Mel and Kathryn Freeke from CPFT for sourcing a flat for me as I was looking for accomodation. Megan and these three ladies you are so amazing , It wasn"t easy for me but you all made it a lot easier for me and now I have a place to stay. You handled everything professionally I thank you once again. And please continue doing the good Job for everyone.

Sukoluhle · 22 December 2023

★★★★★ 5/5

Google

Megan was fantastic! A great person and kind person! As I had such a short period of time to get accommodation sorted before January, Megan was so helpful and made the application so quick and easy to help get me sorted. Without a doubt Megan has been the best I’ve ever dealt with and I highly recommend. Any questions or queries that I needed help with Megan was always able to give me an answer straight away. I would like to thank Megan because if it wasn’t for her I wouldn’t have been sorted as quickly as possible.

Aidan · 22 December 2023

★★★★★ 5/5

Google

Megan has been very helpful from the offset, its my first rental so lots of advice given. Megan has been very polite and processional and ultimately made the experience smooth for me. Great communication and patience - with quick, positive responses to my many questions. OpenArch are great and I highly recommend them. Thank you to Megan and her team.

Darren · 24 November 2024

★★★★★ 5/5

Google

My whole experience with Openarch has been easy and stress free. Miklos has been very helpful and is very professional, efficient, friendly and has kept good strong and consistent communication from moving and throughout- which is quite a rare experience! Openarch are always fast to respond to queries and are a very good personable company to deal with and I am very happy in my new home, I highly recommend Openarch.

Tanya · 23 May 2024

★★★★★ 5/5

Google

I have lived in college accommodation for the past four years in Cambridge, and this year was my first time finding accommodation through another party. OpenArch was very helpful, and I was able to arrange a viewing the day after calling them. Special shoutout to Megan Sullivan, my property manager. She was very responsive and accommodating of my requirements during the move-in phase.

Asitha · 23 September 2024

★★★★★ 5/5

Google

Open Arch was diligent in finding me a property to move into. I specifically want to shout out Vanilla Mannisi for answering all my questions very detailed and timely and going above and beyond to make me feel welcomed in my new space.

Bri · 10 April 2026