Trusted Agent profile · Swansea
Verified
★★★★★
734 reviews across 2 platforms
Unit 4 270 Cockett Road, Swansea, SA2 0FN
Smiths Sales & Lettings Agents in's office in Swansea, at Unit 4 270 Cockett Road, is rated 4.9 out of 5 across 734 reviews on two platforms, including 701 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Smiths Sales & Lettings Agents in, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleI can honestly say that the service I received from Tom was 2nd to none! He was professional,patient and friendly. in fact, nothing was too much trouble for him. He explained everything about how he and the company work to achieve the sale …
😁🙏 …
5/5
GoogleSmiths have been an amazing agency. From the start of the house sale process to the final hand over of keys, they have been incredible! The support they provide goes above and beyond. They have always been available to reassure, and answer …
Thank you so much Heather , it was our pleasure to help you sell your beautiful home .
5/5
GoogleI highly recommend Smiths Hones estate agent and letting to any one looking to buy or sell a property. I had excellent experience with them. They staff dealing with my buying was Daffyd and Janine, they both were amazing and really helpful …
Thank you so much
5/5
GoogleDaf and Janine awesome team to deal with, guiding me through the complete selling process updating me at every stage of the sale and dealing with my queries swiftly. Few challenges on last day of sale due to the ever increasing banking …
Hi Dave Thank you so much for the review. I'm delighted to see that you had a high level of service and would recommend us to other sellers 👌🙏 …
5/5
GoogleAbsolutely outstanding service from start to finish with Tom Edmunds and Janine Theunissen, with us being all the way in Australia and Janine not even living in the uk, I was a little sceptical but the contact has been amazing and almost …
I'm delighted to read your review and how you appreciated the service from Tom & Janine
5/5
GoogleWe sold our house recently with Tom at Smith's estate agents. He worked really hard for us, and was always available to deal with any queries from ourselves and potential buyers. Sale progression was dealt with by Janine, who did a great …
Tom is a SMITHS super star. Thank you for your review.
5/5
GoogleCan’t thank Rob Smith enough, went above and beyond to help us find a new home! Would highly recommend to anyone looking for their next property
Many thanks Cos, hope your enjoying your new home 🙏 …
5/5
GoogleAll the team were very helpful and friendly during the whole process of selling my parents bungalow would definitely recommend for future sales and purchase would like to thank the team for helping us through this difficult time
Sandra, thank you for your kind review. We’re pleased the team were able to support you through the sale of your parents’ bungalow and make the process as smooth as possible. Your recommendation means a great deal to us.
5/5
GoogleRobert was very helpful and knowledge and offered to support us on our property search. He was also friendly and very enthusiastic. Thank you Robert.
Thank you so much Heather. Your review is very much appreciated. 🙏 …
5/5
GoogleI have had previous experience with Smiths as they very expertly managed the letting of my home to a lovely family about eight years ago. Throughout the process of finding suitable tenants, to managing the tenancy they were a pleasure to …
Hi Julie, thank you so much for your kind review. 🙏😃 …
5/5
GoogleI was recommended by another client of Robert Smith in the sale of a property. From hearing what they said, I instructed Robert in the sale of my father's house. His dedication and knowledge of the current housing market was excellent, …
Thank you so much for your kind review. It's been a pleasure helping you get your house sold , nearly there
5/5
GoogleAmazing service from beginning to end. Thank you Daf and team … at last an estate agent who really cares and gets the job done!
Thank you so much for taking the time to review our services 🙏 …
5/5
GoogleAn excellent and thorough service from Hywel and the team to turn around a vacant property and get it tenanted within no time at all. We have full trust in Hywel who is very knowledgable and thorough with vetting potential tenants. Highly recommended!
Thank you for your kind review. Im very happy to see you have been delighted with oour services.
5/5
GoogleCharlie was nice and quiet helpful
Appreciate your review
5/5
GoogleAlways available. No issues with buying my property. Very transparent about all fees. Rhys, Janine, Emma and Robert were all fantastic. Would highly recommend!
Thank you 😁🙏 …
5/5
GoogleFantastic company to deal with, guided me through the complete selling process start to finish. Had regular contact from everyone involved and was updated at every stage of the sale. Felt confident that I was receiving the right amount of …
Thank you for taking thw time to review our services🎯🙏 …
5/5
GoogleJust completed on my Flat through Smiths Sales and Lettings. Very good communication with the Sales team, expecially Janine who was exceptional. This made the process much less stressful. Also good pro activity from Robert which made all the difference. Thanks again both.
Hi Susan , thank you so much for your review . Best wishes in your new home 🏡 …
5/5
GoogleI would like to thank all at Smiths for the professional approach toward both my sale and purchase. The virtual tour of my property was sleek and stylish and really showcased its features. Selling and moving home will always be challenging but the professionalism showed by all at Smiths during the sale was outstanding.
Thank you so much for your kind review . I'm delighted to read you benefited from us helping you sell and buy
5/5
GoogleI recently purchased my first home with the help of Daf and I’m absolutely delighted with the level of service I received. From the beginning, Daf was incredibly helpful and provided fantastic advice on the local area, the property market …
😁🙏 …
5/5
GoogleCannot rate Smiths Homes highly enough - unfortunately we didn’t end up purchasing through them as we just ended up preferring something else but Tom could not do enough for us. He was knowledgable, professional and always super responsive. I wouldn’t hesitate to recommend them to anyone searching for a property.
Thank you
5/5
GoogleAfter a very frustrating and disappointing experience with a letting agency in the Swansea area, it was refreshing to experience the service from Smiths Homes. Quick and prompt attention to detail, all the people I had the pleasure of …
Thank you so much for your review. I'm delighted to hear that you've had such a high level of service
5/5
GoogleMy wife and I have had the pleasure getting to know Robert over the past year as we embark on moving to Swansea. On every occasion we have spoken to him or met him he has been a true …
🙏😁 …
5/5
GoogleWe had a fantastic viewing with the lovely Charlie, he was a complete professional and could answer any question we threw at him. We really appreciate all the time you had for us. Definitely recommend using Smiths homes to friends and family.
Thanks for your kind review . I'll be sure to Charlie know 🙏 …
5/5
GoogleAbud greeted us at the property, showed us around. Answered all our questions well, and was really informative! Thank you
Thank you 🙏 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Smiths Sales & Lettings Agents in, Swansea won Platinum.
