Every review we hold for the Swansea office, from every platform, shown as written. First names only.
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5/5
GoogleYour demena and professionalism were outstanding. You are by far the most professional, reliable and approachable estate agent we have dealt with. In the future, if I require your services I will gladly work with you.
Jakub Β· 17 September 2025
Agent replied Β· 26 December 2024
Thank you so much for your review. We're committed to high levels of service and i'm delighted to hear how this made you feel.
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5/5
GoogleSmiths exceeded my expectations with our sale. An innovative and forward thinking team that were proactive with marketing the property; they really think outside the box. Dafydd kept me informed throughout the process and couldnβt have been more willing and helpful. I canβt recommend highly enough.
Tim Β· 8 October 2022
Agent replied Β· 29 August 2023
Hi Tim, thank you so much for taking the time to review our services. Dafydd is a great estate agent that and really works hard to ensure his clients best outcome.
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5/5
GoogleFantastic experience with Smiths Homes Lettings Agent and Estate Agent Swansea! The team was professional, friendly, and highly responsive throughout the entire process. They made renting/selling straightforward and stress-free, with clear communication at every stage. Highly recommend Smiths Homes for reliable and efficient property services!
Tina Β· 8 April 2026
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5/5
GoogleIt's the first time I have delt with Smith's lettings as a business and delt with Hywel .
What can I say . I was very impressed from the first day of meeting Hywel he represented the business impeccably and was very professional .
So there was no decision to be made it was Smith's lettings who would be looking after me and my tenant .
I would recommend this company to any friends or family any time .
Thanks Hywel (Smiths lettings)
Hywel Β· 6 June 2022
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5/5
GoogleI spoke to Nicola today whom had responded very quickly to my request to help me find a new home.
Not only did Nicola register my details with genuine interest but also which I never been offered to date.
Nicola has arranged for a call back to review my property to indicate if my property is being priced in accordance with the current market.
This is exceedingly helpful to allow me to know my budget when looking for my purchase.
Thank you very much Nicola
Merry Christmas
Fiona Β· 6 June 2022
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5/5
GoogleWe used Smiths Sales & Lettings to purchase our first home and they made the whole process an extremely positive one. Rhys was our agent and he went above and beyond to help us secure the house and ensure the process went through smoothly, β¦
Alice Β· 8 October 2022
Agent replied Β· 6 June 2023
Thank you so much for reviewing our services and how impressed you were with Rhys.
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5/5
GoogleExcellent service,Daf & Janine dealt with all queries promptly & to my satisfaction.Having a dedicated whatsapp group is a great idea,no more phoning offices & not being able to speak to the right person.Would recommend.
Alison Β· 16 September 2025
Agent replied Β· 16 September 2026
Delighted to hear you've had a great experience
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5/5
GoogleDaf & the team at smiths were amazing. There was regular updates from them both by message & calls as well as the odd voice note.
Daf loves a voice note!! πlol β¦
Kate Β· 8 October 2023
Agent replied Β· 31 May 2023
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5/5
GoogleOur vendors agents as opposed to ours but rather helpful and helped move things along more than our agents or solicitor. Mist accommodating with 4 viewings as coming from another county and different members of family needed to see it.
Siobhan Β· 19 July 2025
Agent replied Β· 20 July 2026
Siobhan, Thank you for your feedback! Weβre glad to hear that we could assist and help move things along smoothly for you. It was our pleasure to accommodate the multiple viewings and ensure everyone had the opportunity to see the property, especially given the distance involved. Weβre happy we could make the process a little easier for you and your family. Wishing you all the best in your new home!
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5/5
GoogleSmiths homes has been managing our rental property for a while now. Their service is brilliant, good communication and anything that comes up always gets sorted quickly and efficiently. I would definitely recommend them.
Chiara Β· 17 September 2025
Agent replied Β· 26 December 2024
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5/5
GoogleBy far the best estate agent I have ever dealt with. My husband and I looked at so many properties with so many agents and Rhys at Smiths was heads and shoulders above the rest. Our purchase experience was faultless. Rhys was incredibly β¦
Rachel Β· 8 October 2022
Agent replied Β· 6 June 2023
Dear Rachel, Thank you so much for takimg the time to review our services. I'm delighted to hear your very happy with the way Rhys Smith had dealt with you.
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5/5
GoogleFantastic service from Dafydd and Janine at Smithβs Estate Agents - super easy to get in touch with - a real personal touch in everything they did thank you both - highly recommended x
Sian Β· 16 September 2025
Agent replied Β· 16 September 2026
Thank you so much for your review
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5/5
GoogleI would like to thank Daffydd Spears for his continual help through the whole process of selling a house. Nothing was too much trouble .He was especially good as a go between ,giving reassurance to us and the buyers when the solicitors were doing all the necessary legal stuff. Highly recommended.
Tony Β· 8 October 2021
Agent replied Β· 6 June 2023
Thank you for your kind review
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5/5
GoogleGreat service from Daf, Janine and the team. Nothing was too much trouble and made the process of buying as smooth as it could be. Would use again and recommend π β¦
Mark Β· 24 September 2023
Agent replied Β· 1 October 2023
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5/5
GoogleDafydd spear
Fantastic knowledge base on process of selling and buying. Was able to show how a house can be sold using up to date technology, drones, video and superb β¦
Tarn Β· 8 October 2025
Agent replied Β· 16 September 2026
Delighted to hear you've had a great experience
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5/5
GoogleEmma, Hywel and Charlie have been really helpful and prompt with emails. Overall, I had a great experience all throughout my moving process. Very friendly and accommodating staff. ππ» β¦
Lorna Β· 17 October 2025
Agent replied Β· 17 May 2026
Thank you so much for your lovely feedback! π Weβre delighted to hear that Emma, Hywel and Charlie made your move smooth and stress-free. Our lettings team always aim to be friendly, responsive and supportive, so itβs great to know that β¦ More
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5/5
GoogleSmiths exceeded my expectations with our sale. An innovative and forward thinking team that were proactive with marketing the property; they really think outside the box. Dafydd kept me informed throughout the process and couldnβt have been more willing and helpful. I canβt recommend highly enough.
Tim Β· 6 June 2022
Agent replied Β· 6 June 2023
Hi Tim, thank you so much for taking the time to review our services. Dafydd is a great estate agent that and really works hard to ensure his clients best outcome.
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5/5
GoogleExcellent service throughout. Both Hywel and Emma were always professional, efficient and very helpful. They made the process from start to finish stress free and seamless. Would highly recommend this agency.
Lorraine Β· 8 October 2023
Agent replied Β· 6 June 2023
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5/5
GoogleHelen was fantastic, as were the whole team! They made a stressful time easy and were always on hand to help. The system they use is so straight forward and easy to use, and the whole process was smooth. I would highly recommend this agency.
Leah Β· 17 September 2024
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5/5
GoogleSmithβs Lettings were absolutely wonderful to deal with, namely Hywell. From viewings to renting logistics , they were open and easy to communicate with and helped us transition smoothly. Would highly recommend.
Salma Β· 16 September 2025
Agent replied Β· 16 September 2026
Thank you so much for taking the time to review our services. Im delighted to hear how well you were treated. Hywel is a super star
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5/5
GoogleBen was fantastic, showing us a few properties and being honest and helpful throughout the process. Eventually we found the house we wanted and aftercare has also been great. If I ever need to move again, I will definitely be using Smiths.
Alexander Β· 8 October 2022
Agent replied Β· 6 June 2023
Dear Alexander, thankyou for taking the time to review our services. Ben really does care about his clients and delivers above and beyhond.
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5/5
GoogleExcellent experience purchasing our new home with Rhys from Smiths Sales & Lettings.
Rhys was always at the end of a phone call or WhatsApp when needed, dealt with β¦
Rhys Β· 8 October 2023
Agent replied Β· 31 May 2023
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5/5
GoogleAmazing team, always ready to help. Hywel is wonderful. Thank you all.
Helen Β· 24 September 2024
Agent replied Β· 28 April 2024
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5/5
GoogleGreat service from Abid.
Bobby Β· 12 May 2026
Agent replied Β· 2 June 2026
Thank you for your review. We're delighted to hear that you received great service from Abid. Providing an excellent experience for our clients is always our priority, and we're pleased that Abid was able to help.
We really appreciate your feedback and thank you for choosing Smiths Sales & Lettings.
Kind regards,
The Smiths Sales & Lettings Team
#proudguildmember
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.