Every review we hold for the Swansea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDeciding upon Smiths was clearly the right move for us. We'd had been seriously underwhelmed by our previous agents, and both Tom and Janine raised the game to a different level with Smiths. Tom, took the time and patience to get to know …
Malcolm · 8 November 2025
Agent replied · 17 May 2026
Thank you so much, Malcolm, for your incredible review and for taking the time to share your experience. We’re delighted that you chose Smiths and that both Tom and Janine made such a difference throughout your journey. … More
★★★★★ 5/5
GoogleWe were recomended to use Smiths and although we were suprised we had to pay extra for the photos and video they were of a very high quality being done by a professional photographer so were worth the extra.Tom Edmunds marketed our property …
Sophie · 8 November 2025
Agent replied · 17 May 2026
Thank you so much for your kind words and for taking the time to share your experience ⭐ We're delighted to hear you were pleased with the quality of our photography and videography, we believe great marketing makes all the difference! … More
★★★★★ 5/5
GoogleWe sought out Smiths to deliberately have Tom as our estate agent again. Nothing was too much of an ask, precise explanation of the whole process and advice from himself was next to non. He was a dream to have on our side with an already …
Vicky · 8 October 2025
Agent replied · 31 May 2023
😁🙏 …
★★★★★ 5/5
GoogleReally friendly and helpful people, helped make the process of signing for a house streamlined and easy
Robert · 12 June 2026
Agent replied · 2 June 2026
Thank you
★★★★★ 5/5
GoogleThis was my first time selling a house so I was a little worried given how stressful I had heard it could be. Rhys and the team at Smiths made it incredibly easy though. They kept me updated throughout the whole process, they were great at …
Darren · 8 October 2023
Agent replied · 6 July 2023
🙏😁 …
★★★★★ 5/5
GoogleWe had Abid as our agent he was incredibly helpful and guided as through every step to get a nice home
JASMIN · 12 May 2026
Agent replied · 2 June 2026
Thank you for your wonderful review. We're delighted to hear that Abid was able to help and support you throughout your property journey. Buying a home is a significant milestone, and we're pleased that he was there to guide you through every step of the process.
Congratulations on finding your new home, and thank you for choosing Smiths Sales & Lettings. We wish you many happy years there.
Kind regards,
The Smiths Sales & Lettings Team
#proudguildmember
★★★★★ 5/5
GoogleVery professional and efficient service during the whole process. Very reasonable fees and extensive knowledge of the market. Their advice during the whole sale was invaluable. Special thanks to Josef and his team.
Peter · 19 July 2024
Agent replied · 20 July 2026
Many thanks for your review Peter, Josef and all of the Bexhill team are very grateful!
★★★★★ 5/5
GoogleWe sold with Smiths and couldn't be happier! Our agent Rhys was brilliant from day 1, and it really felt like our sale was his highest priority. …
Suzie · 8 October 2024
Agent replied · 28 April 2024
😁🙏 …
★★★★★ 5/5
GoogleRecently done a viewing on a property with Daf he was highly knowledgeable and professional during our viewing. On the hunt for a property has meant we have attended over the 15 viewings it was nice to be greeted with a smile and someone as knowledgeable as Daf
Jake · 17 September 2025
Agent replied · 23 October 2024
So pleased you appreciated Dafs commitment to customer service. Thank you for taking the time to review his customer service levels 🙏 …
★★★★★ 5/5
GoogleI would like to thank smiths sales for their kind support , we rented a home through them for more than three years and we didn't experienced any problems during our tenancy very professional team and kindly provide help and support.
I would highly recommend this lettings agency
Mohannad · 17 September 2025
Agent replied · 9 December 2024
Thank you so much for taking the time to review our lettings team 🙏 …
★★★★★ 5/5
GoogleWe recently purchased a house with Smiths and both Rhys and Janine were a pleasure to work with. They were always available to talk to and always kept us up to date with what was happening on the chain. I always believed they were doing …
Matthew · 8 October 2023
Agent replied · 6 July 2023
😁🙏 …
★★★★★ 5/5
GoogleWe had the pleasure of both selling and buying with RWW recently and I cannot recommend them enough. From start to finish they provided an exceptional and professional service, their negotiating skills were first rate and they were highly knowledgeable about the local market. I can honestly say that without Joe's tireless input and patience we would not be in our dream home today. The whole team were exemplary and went above and beyond and I will be forever grateful to them - thank you all so very much.
Ellie · 19 July 2024
Agent replied · 20 July 2026
Ellie, many thanks for taking the time to leave us your kind review. All the team in Bexhill are very grateful!
★★★★★ 5/5
FacebookGreat service on selling our property from all the gang at Smiths. Ben Woods I can’t recommend enough phone on 24/7 to contact and nothing was never to much for him we encountered a few issues along the way but Ben was on the ball throughout
If you are ever selling a peppery get in touch with Ben and the Smiths team you won’t go wrong
Thank you 🏡
Joni · 18 December 2020
Agent replied · 7 May 2026
Thank you so much Joni that means the world!
Was not a straight forward one to say the least, but I’m so glad it came good for you and Jenna.
All the best to you both, you’ve been a pleasure to deal with 👏💯
★★★★★ 4/5
GoogleWe were very happy with the service given to us when buying a bungalow in Pinewoods, Bexhill-On-Sea.
At every stage we were updated on the progess with the others in the chain. We found all the staff from the office to the staff who showed us aournd the properties very helpful and approachable
Norman · 19 July 2025
Agent replied · 20 July 2026
Norman, Thank you for taking the time to share your experience! We’re so glad to hear that you were happy with the service and that our team kept you well-informed throughout the process. It’s great to know you found our staff helpful and approachable at every stage. We hope you enjoy your new bungalow in Pinewoods, and if you ever need anything in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleI recently got in contact with Smiths sales and lettings for advice on property investment. I Spoke to a gentleman named Hywel and he was more than happy to assist with my query. He has over 20 years in the business and his experience …
Grace · 8 October 2025
Agent replied · 16 September 2026
Thank you so much for your review. I'm delighted to see you've benefited from Hywels vast experience in the industry
★★★★★ 5/5
GoogleGreat agency, would use them every time! No fuss, simple steps and lovely team. Helen was brilliant, and answered all our queries. Best agency by far in Swansea!
Jaycen · 17 September 2024
Agent replied · 23 October 2024
Thank you so much for thw review. I'm delighted to hear you're very happy with Helens services.
★★★★★ 5/5
GoogleI Really want to say a massive thanks to Tom who helped us with purchasing our first home, he kept us up to date with everything going on and kept in contact throughout the whole sale. I Would highly recommend Smiths Sales & Lettings LTD …
Stella · 24 September 2023
Agent replied · 31 May 2023
😁🙏 …
★★★★★ 5/5
GoogleFirstly I'd like to personally thank Dafydd Spear at smiths sales and lettings LTD, our experience with Dafydd was truly amazing, nothing was to big or to small, he went above and beyond for our family with the patience of a Saint, we highly recommend these guys expecially Dafydd a true gentleman. Someone give this guy a pay rise already!
Jessie · 6 June 2022
Agent replied · 6 June 2023
Hi Jessie, thank you for taking the time to review Dafydd Spear. He is a remarkable agent, gets the job done and always takes time to consider both clients and customers.
★★★★★ 5/5
GoogleI was very impressed with the service that Smiths provided. There was definitely a personal touch and I felt that I was supported right through the process. There was a delay in proceedings because of an issue that I had with my bank but …
Steve · 8 October 2023
Agent replied · 31 May 2023
😁🙏 …
★★★★★ 5/5
GoogleI really can't praise Tom and Janine enough. From the first meeting Tom showed his professionalism and enthusiasm and this didn't waver throughout the process.
He kept us informed every step of the way and was even in contact when he was on …
Alan · 8 October 2025
Agent replied · 9 December 2024
Thank you so much for your review. Im delighted to hear that you would recommend to others.
★★★★★ 5/5
GoogleTom showed us around a property in Felinfoel Road in Llanelli and he was amazing, very informative about everything we asked about. Not pushy at all and made us feel comfortable the whole time we were there. Again couldn’t fault him when it …
Nick · 8 October 2025
Agent replied · 16 September 2026
Thank you for your kind review. Tom is a super star
★★★★★ 5/5
GoogleThe viewing was promptly done. This has been the best experience I had so far with any agency. We got our keys today.. the handover experience was so smooth. Thanks to the entire Smiths team - Charlie, Emma, Hywel- for your prompt responses …
Reena · 8 October 2025
Agent replied · 17 May 2026
Thank you so much for your review. I'm delighted to hear how much you thought of the lettings teams services 😀 …
★★★★★ 5/5
GoogleGreat service and a most helpful team, always available to assist no matter how small the request.
Etienne · 22 May 2026
Agent replied · 2 June 2026
Thank you for your kind review. We're delighted to hear that you've had a great experience with our team. We pride ourselves on being approachable, responsive, and always available to help, no matter how big or small the request.
Your feedback means a great deal to us, and we truly appreciate your support. Thank you for choosing Smiths Sales & Lettings.
★★★★★ 5/5
GoogleCharlie was very friendly and proactive during our viewing.
Beatrice · 17 May 2025
Agent replied · 17 May 2026
Thank you very much for reviewing Charlies services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
