Trusted Agent profile · Swansea
Verified
★★★★★
274 reviews across 2 platforms
15 Walter Road, Swansea, SA1 5NG
Dawsons's office in Swansea, at 15 Walter Road, is rated 4.4 out of 5 across 274 reviews on two platforms, including 260 Google reviews rated 4.5.
Situated in the heart of Swansea city centre, a call or visit to our office on Walter Road is a must for those looking to live within a short distance of the city, or maybe looking for properties with picturesque views over the bay or indeed those looking to speculate in the rental sector given the close proximity of both university’s campuses including the recent SA1 and bay development sites. We are fortunate to offer a wide variety of properties ranging from Victorian/Edwardian properties in the ever popular Brynmill and Uplands area’s through to Cwmdonkin, which of course is the birth place of Dylan Thomas, then out to the outskirts of the city centre where you will find a wonderful mix of properties ranging from traditional to contemporary modern. For everyday life a whole variety of goods and services can be found within the city centre along with a host of leisure activities ranging from walks along the sea front, visits to our museums, or just taking advantage of the many beautiful parks we have, the list is endless. Overall Swansea can offer any discerning buyer a rich lifestyle for City and coastal living. Dawsons is independently owned by three partners and enjoys the entrepreneurial advantages true independence brings, whilst offering a full range of commercial and residential services to our clients, The wide-ranging experience, expertise, and age spread throughout the Dawsons team is a key factor in our success. Dawsons celebrated 30 years in business in 2021, winning numerous accolades through the decades, 2023 being no exception with all our branches being awarded exceptional rating in both Sales & Lettings in this year's EA Masters (Estate Agents Masters), estate and letting agent of the year at the Property Reporter Awards and more recently achieving community champion of the year alongside Best Regional Agent at the Relocation Agent Network (RAN) Awards in November 2023. Our clients can be reassured our service is of the highest standard and our long-standing commitment to our community is at the heart of Dawsons, All Things Property. 2023 has seen Dawsons achieve DOUBLE GOLD for both Sales and Lettings for the 5th consecutive year, sealing our service and brand as ‘consistently exceptional’, and awarded the DOUBLE GOLD listing in the 2024 Best Estate Agent Guide (BEAG).
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleAmazing help and support from Danny. Really friendly and answered all our questions in full!
Thank you for taking the time to share your experience. We're glad to hear that Danny was able to assist you effectively and that you felt well-supported. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
5/5
GoogleReally friendly and professional. Would definitely recommend to anyone looking for a mortgage broker.
Hi, Tommy. Your feedback is highly appreciated. Thank you for the review! 😃 …
5/5
GoogleKelly Winter-Christmas is an asset to Dawson’s. She is always friendly and knowledgeable.
Hi Sara Firstly, thank you so much for taking the time to leave this lovely 5-Star … More
5/5
GoogleElements did an amazing job! Communication and advice from all of the dedicated team throughout was exactly what we needed and hoped for. From the initial meeting to completion of sale deserves five stars for sure. The photography was top …
Hi, J. Thank you for taking the time to share your positive experience. We truly appreciate it! 😀 …
5/5
GoogleCos supported through the process of successfully getting a mortgage for the first time. He was accessible and always more than happy to help. I am very grateful for his support and would recommend him to anyone looking for a mortgage.
Hi, Matthew. Your feedback is highly appreciated. Thank you for the review! 😃 …
1/5
TrustpilotDawsons does not value your privacy
Once my contacts are in their system, you'll keep receiving lots of spam/marketing/promotional emails that I have never subscribed to. What's GDPR? Clearly Dawsons haven't heard of one. This is the only estate agency that does that.
5/5
GoogleGreat experience. Team was especially helpful assisting me as a first-time London renter.
Hi, Sylvie. We are thrilled to learn that you had a positive experience with us! 😀 …
5/5
GoogleBest estate agency in North London! Superb service, transparent, effective, high value.
Hi, Marco. Thank you so much for leaving us a great review. We are very grateful! 😀 …
5/5
GoogleCould not be more helpful and lovely. Restored faith in letting agents!
Hi, Han. Your feedback is highly appreciated. Thank you for the review! 😃 …
5/5
GoogleDawson's Maintenance team have been absolutely fantastic. From fixing minor issues to major repairs, their professionalism and expertise shine through. The team is always prompt, efficient, and respectful of our home. They truly go above and beyond to ensure our satisfaction. Highly recommended!
Good Afternoon, Thank you so much for taking the time to leave this review for our maintenance team, we are delighted that we were able to help you. We work hard to deliver an excellent customer service and experience and it means the world to the team to receive feedback such as this. Thank you once again Jade and the team at Swansea Lettings
5/5
GoogleAn agency made up of really friendly and well organised people.
Hi, Thea. We appreciate the kind words and are glad we could provide you with a positive experience! 😀 …
5/5
GoogleWe had a fantastic experience with Cos as my mortgage advisor. Cos managed to make everything happen so fast and smoothly, leaving us both stress-free throughout the entire process. Elements attention to detail and professionalism ensured …
Hi, Maria. Your feedback is highly appreciated. Thank you for the review! 😃 …
5/5
GoogleHave been renting in London for eight years and it has been my best experience with a lettings agency so far in the city, the whole team is outstanding and super responsive, could not recommend them more!
Hi, Jaime. Thank you for taking the time to share your positive experience. We truly appreciate it! 😀 …
5/5
GoogleAmazing and super easy experience when moving. Stress free!!
Hi, Jess. We are thrilled to learn that you had a positive experience with us! 😀 …
5/5
GoogleLovely people and a great service, would highly recommend.
Thank you for your kind words and recommendation. We're glad to hear you had a positive experience with us. If there’s anything else we can assist you with, please feel free to reach out.
5/5
GoogleDawsons let out and manage a number of properties for us. They are professional and easy to deal with. They are easily contactable and have dealt effectivley with all the property maintenace issues and repairs. Their tennant finding service and back ground checks have been very thorough and we have not had a missed rent payment.
Good Afternoon Dr T Thank you for taking the time to leave this wonderful five star review for our … More
5/5
GoogleGreat service and help. Gethin has really been great to deal with and helped throughout the process🫱🏻🫲🏼 …
Good morning Thank you so much for your 5-star review. It’s great to hear that Gethin has provided great service and support throughout your letting process. We truly appreciate your feedback and are here for anything you need in the future. Thanks again for choosing Dawsons. From Jade and the Swansea Lettings Team
5/5
GoogleThanks a lot for being so kind, professional, and prompt, throughout my new flat rental process! The smoothest and best organised operation I have ever seen in my many years of moving flats in London!
Hi, Giulia. We appreciate the kind words and are glad we could provide you with a positive experience! 😀 …
5/5
GoogleBeen a tenant with Dawson's for 4 years now since I was a student, and would recommend them over any other estate agents in Swansea. They're fair with their prices at a time when cost of living is difficult for everyone - the staff at …
Hello Liam Firstly thank you so much for taking the time to leave this lovely 5-star review … More
5/5
GoogleHiten did a great job of helping us to navigate our first home purchase. He was really responsive and helped to answer all of questions. The whole process went really smoothly!
Hi, Maria. Thank you so much for leaving us a great review. We are very grateful! 😀 …
5/5
GoogleKelly did a really great job getting in touch with the landlord to get me a flat. I'm really amazed at the swift responses and the general turnout of our conversations. I recommend DAWSONS anyday!!!!
Good Morning, Thank you for taking the time to leave this wonderful 5-star review for Kelly in our Swansea lettings office, we are delighted that we were able to assist you in finding a flat and if you require any further assistance from us please don't hesitate to come back to us. Kind Regards Laurence and the team at Swansea Lettings.
5/5
GoogleTasmyn, one of the agency workers have been so professional and quick. She has reassured us all the way and the process was done very quickly. Would work with Tasmyn or Dawsons again.
Hello Laimis, Thank you so very much for leaving this lovely 5-Star review for Tasmyn, we will … More
1/5
GoogleI was hoping for faster work, but was disappointed
Hello Dymtro Thank you for taking the time to provide us with your 1 * review recently with your noted comments. Whilst we strive to provide all our clients with the very best service, we do also understand that each and every experience will differ from person to person and would truly appreciate if you would mind explaining further your disappointment and need for faster work either by reply to this or by a confidential email to info@dawsonsproperty.co.uk, so we can ensure we understand where you feel we fell short of our current customer service levels. We look forward to hearing from you, with thanks Laurence and the team at Swansea Lettings.
5/5
GoogleHaving the support from Kelly Lawrence and Veronica, has made a stressful time a lot easier. They have all been amazing, efficient and professional, I can not thank them all enough!
Hi Emma We are so grateful that you have taken the time to provide this lovely 5-star … More
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