1/5
Would not advise renting from this company. I left the house early and spent several days cleaning it. When I moved in the house was grubby and had damp damage. I cleaned the mould away, jet washed outside area, and left this house far …

Trusted Agent profile · Swansea
Verified
★★★★★
274 reviews across 2 platforms
15 Walter Road, Swansea, SA1 5NG
Dawsons's office in Swansea, at 15 Walter Road, is rated 4.4 out of 5 across 274 reviews on two platforms, including 260 Google reviews rated 4.5.
Situated in the heart of Swansea city centre, a call or visit to our office on Walter Road is a must for those looking to live within a short distance of the city, or maybe looking for properties with picturesque views over the bay or indeed those looking to speculate in the rental sector given the close proximity of both university’s campuses including the recent SA1 and bay development sites. We are fortunate to offer a wide variety of properties ranging from Victorian/Edwardian properties in the ever popular Brynmill and Uplands area’s through to Cwmdonkin, which of course is the birth place of Dylan Thomas, then out to the outskirts of the city centre where you will find a wonderful mix of properties ranging from traditional to contemporary modern. For everyday life a whole variety of goods and services can be found within the city centre along with a host of leisure activities ranging from walks along the sea front, visits to our museums, or just taking advantage of the many beautiful parks we have, the list is endless. Overall Swansea can offer any discerning buyer a rich lifestyle for City and coastal living. Dawsons is independently owned by three partners and enjoys the entrepreneurial advantages true independence brings, whilst offering a full range of commercial and residential services to our clients, The wide-ranging experience, expertise, and age spread throughout the Dawsons team is a key factor in our success. Dawsons celebrated 30 years in business in 2021, winning numerous accolades through the decades, 2023 being no exception with all our branches being awarded exceptional rating in both Sales & Lettings in this year's EA Masters (Estate Agents Masters), estate and letting agent of the year at the Property Reporter Awards and more recently achieving community champion of the year alongside Best Regional Agent at the Relocation Agent Network (RAN) Awards in November 2023. Our clients can be reassured our service is of the highest standard and our long-standing commitment to our community is at the heart of Dawsons, All Things Property. 2023 has seen Dawsons achieve DOUBLE GOLD for both Sales and Lettings for the 5th consecutive year, sealing our service and brand as ‘consistently exceptional’, and awarded the DOUBLE GOLD listing in the 2024 Best Estate Agent Guide (BEAG).
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
1/5
Would not advise renting from this company. I left the house early and spent several days cleaning it. When I moved in the house was grubby and had damp damage. I cleaned the mould away, jet washed outside area, and left this house far …
1/5
Do not use dawsons...
Good Afternoon. Whilst we are grateful you have taken the time to provide us with a 1* review, our Swansea lettings team would really like the opportunity to speak to you further on your comment and review and ask if you can email our … More
1/5
Please avoid letting from this agency. When we viewed our property we were promised new carpets as the ones already were grubby and stained. Alas we moved into a horror show of a flat - stained carpets, broken chairs, broken lightbulbs, …
3/5
We were looking for commercial property, we emailed then few times regards few property and nobody came back to us. We decide to go to the office to speak with somebody (We had to drive about an hour because we not local) when we arrived …
5/5
Rating only, no written review.
Thank you so much for your 5-star rating! We really appreciate you taking the time to leave your feedback. Your support is very much appreciated by the whole Swansea Lettings team. Thanks again Jade and the Swansea Lettings Team
5/5
Rating only, no written review.
Thank you so much for your 5-star rating! We really appreciate you taking the time to provide this for us. It’s lovely to know you have had a positive experience with our team here in Swansea Lettings. Jade Lettings Manager Dawsons Swansea Lettings
1/5
Rating only, no written review.
Thank you for your feedback. We are sorry to see your 1-star review, and would welcome the opportunity to look into your concerns further and ask that you please contact us directly via email to info@dawsonsproperty.co.uk with more information, including your name and details of your experience, so that we can investigate and respond appropriately. Kind regards, Swansea Lettings Team
2/5
Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. …
1/5
Rating only, no written review.
Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)
5/5
Rating only, no written review.
Thank you, Henry, for the 5-star rating! We’re delighted you had a great experience and appreciate your support. We look forward to serving you again soon.
1/5
Rating only, no written review.
Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)
5/5
excellent service
Thank you very much for the 5-star review and for your kind comments about our service we appreciate it. We are pleased to have assisted you in securing your new property and are happy to hear everything has gone smoothly so far. As your move-in day approaches, please be assured we will be on hand to make the process as straightforward as possible. If there’s anything at all you’d like to clarify before you collect the keys, just let us know, we are always happy to help. Kind regards, Gethin Swansea Lettings Team
5/5
Rating only, no written review.
Thank you so much for your 5-star rating, we really appreciate you taking the time to share your feedback. We are so pleased we can help with your upcoming move and are delighted your experience with us so far has been a positive one. The team and I look forward to handing over the keys and supporting you as you settle into your new apartment in the coming weeks. If there’s anything you need before move-in day, please don’t hesitate to get in touch. Best wishes, Jade and the Swansea Lettings Team
1/5
Worst agent ever, using forged signature just to get money out of the tenant. Avoid at all cost
5/5
Rating only, no written review.
Thanks for sharing your feedback. We’re glad you took the time to leave a review. If there’s anything else you’d like to share or any way we can make your next visit even better, please don’t hesitate to reach out.
5/5
Rating only, no written review.
Hi there, thanks for taking the time to leave feedback. If there’s anything specific you’d like to share or if you have any questions, we’re here to help. Please feel free to reach out and let us know how we can improve your experience.
5/5
Rating only, no written review.
Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team
5/5
Rating only, no written review.
Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team
5/5
Good people good service I like them it's best agents in Swansea so far....all staff are great aswell.
5/5
Good people good service I like them it's best agents in Swansea so far....all staff are great aswell.
5/5
Rating only, no written review.
Thank you so much for your 5-star rating, we are extremely grateful for you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons. Thanks again Jade
5/5
Rating only, no written review.
Thank you so much for your 5-star rating and for choosing to rent through Dawsons. We're so pleased to hear you're happy with the service you've received so far. Settling into a new home is such an exciting time, and we're always here if you need anything along the way. Wishing you all the best in your new place. Swansea Lettings Team Dawsons Estate Agents
5/5
Rating only, no written review.
Hi, Sharanya. We are delighted that you had a great experience with us. Thank you for taking the time to rate the team! 😃 …
5/5
Rating only, no written review.
Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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