Trusted Agent profile · Swansea
Verified
★★★★★
274 reviews across 2 platforms
15 Walter Road, Swansea, SA1 5NG
Dawsons's office in Swansea, at 15 Walter Road, is rated 4.4 out of 5 across 274 reviews on two platforms, including 260 Google reviews rated 4.5.
Situated in the heart of Swansea city centre, a call or visit to our office on Walter Road is a must for those looking to live within a short distance of the city, or maybe looking for properties with picturesque views over the bay or indeed those looking to speculate in the rental sector given the close proximity of both university’s campuses including the recent SA1 and bay development sites. We are fortunate to offer a wide variety of properties ranging from Victorian/Edwardian properties in the ever popular Brynmill and Uplands area’s through to Cwmdonkin, which of course is the birth place of Dylan Thomas, then out to the outskirts of the city centre where you will find a wonderful mix of properties ranging from traditional to contemporary modern. For everyday life a whole variety of goods and services can be found within the city centre along with a host of leisure activities ranging from walks along the sea front, visits to our museums, or just taking advantage of the many beautiful parks we have, the list is endless. Overall Swansea can offer any discerning buyer a rich lifestyle for City and coastal living. Dawsons is independently owned by three partners and enjoys the entrepreneurial advantages true independence brings, whilst offering a full range of commercial and residential services to our clients, The wide-ranging experience, expertise, and age spread throughout the Dawsons team is a key factor in our success. Dawsons celebrated 30 years in business in 2021, winning numerous accolades through the decades, 2023 being no exception with all our branches being awarded exceptional rating in both Sales & Lettings in this year's EA Masters (Estate Agents Masters), estate and letting agent of the year at the Property Reporter Awards and more recently achieving community champion of the year alongside Best Regional Agent at the Relocation Agent Network (RAN) Awards in November 2023. Our clients can be reassured our service is of the highest standard and our long-standing commitment to our community is at the heart of Dawsons, All Things Property. 2023 has seen Dawsons achieve DOUBLE GOLD for both Sales and Lettings for the 5th consecutive year, sealing our service and brand as ‘consistently exceptional’, and awarded the DOUBLE GOLD listing in the 2024 Best Estate Agent Guide (BEAG).
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleEjiro helped make the letting experience feel smooth and professional. Prompt arrival to the viewing and informative answers. The onboarding process to make an offer and secure the property was straightforward and well automated.
Hi, Perry. We are thrilled to learn that you had a positive experience with us! 😀 …
5/5
GoogleAs always Dawsons service is very professional, informative and efficient. Gethin has been very welcoming in the whole process.
Good Morning. Thank you so very much for this lovely review for Gethin in our Swansea Lettings … More
5/5
GoogleVery efficient and professional - highly recommend!
Thank you, Holly, for the 5-star review. We're delighted you found our service efficient and professional and truly appreciate your recommendation. We look forward to serving you again.
5/5
GoogleVery reliable and friendly staff. Kelly has been great with communication and consistent updates. Can't recommend enough!
Hi Ross, Thank you so much for taking the time to leave a lovely review for Kelly and the … More
5/5
GoogleVery helpful, responsive and friendly. Thanks to Tasmyn and all the team for being so helpful.
Dear Rhys The team is so grateful for the glowing review and it has been a pleasure to … More
5/5
GoogleExcellent service, friendly staff, very happy with the team in general. Tasmyn is fantastic.
Good Afternoon, Thank you so much for taking the time to leave this lovely 5-star review for our … More
5/5
GoogleThe best real estate agency I had in London. Always prompt to solve any issues I had, always nice, always there to answer all my questions. I highly recommend them.
Hi, Magdalena. Thank you for taking the time to share your positive experience. We truly appreciate it! 😀 …
5/5
GoogleGreat experience with Danny from this agency, responsive and efficient, gave me plenty of information prior to my move and helped me resolve any issues/concerns quickly
Thanks for appreciating Danny's responsiveness and efficiency.
1/5
GoogleHorrible horrible people. Rented a flat on top of my shop to a drug addict who plays very very loud music and disturbing all my team and all my customers. Also the smell of drugs everywhere and they don’t seem to be doing anything about it .
Good afternoon As we have spoken several times regarding your comments noted within your review, we would appreciate you speak with us directly relating to this matter and look to remove your comments ASAP due to the privacy and legal framework of this situation. We appreciate your cooperation in this matter as soon as possible. Kind regards, Jade, The Swansea Lettings Team
1/5
GoogleTENANTS BEWARE!!!! If i could give this less then 1 star i would. As a tenant, we have been ignored, shunned and even i would say bullied from the manner and tone they email us …
5/5
GoogleBest agency I've come across in London. The whole team is super helpful and lovely. I would definitely recommend them! :)
Thank you, Gabriela! We're thrilled you had a great experience with our team. Your recommendation means a lot to us.
5/5
GoogleElements Properties have been exceptional. Highly recommend them. George guided me from start to finish of the sale of my property. Would definitely use them again!
Hi, Maria. We appreciate the kind words and are glad we could provide you with a positive experience! 😀 …
5/5
GoogleWonderful working with Danny who has been so helpful and really gone above and beyond to secure our property. Really recommend this company for amazing service.
Delighted Danny secured your property! Thank you for the wonderful feedback.
5/5
GoogleThe employees in the agency were extremely professional. I had a viewing with Gethin who was quick to email back and carry on with the process of making the offer.
Good afternoon Thank you for your kind words. We are so pleased to hear you found our team professional and that Gethin was responsive and helpful throughout the process. We will be sure to pass on your feedback to him, it means a lot to the whole Swansea lettings team. Have a lovely weekend Naomi - Marketing
5/5
GoogleJust exchanged on a property with David and had amazing experience from start to finish with the team. He has been a pleasure to work with and look forward to continue growing my portfolio with his help!
Thank you so much for your fantastic review. We're thrilled to hear that David and the team provided such a great experience throughout your property journey. It sounds like this review was meant for our Swansea Sales team, but we truly appreciate your kind words. Wishing you all the best with your growing portfolio, and we look forward to working with you again in the future! Thanks Jade (Swansea Lettings Manager)
5/5
GoogleFantastic service from start to finish, Hiten in particular was incredibly helpful, thorough and meticulous, thank you for assisting me with my house sale!
Thank you for taking the time to share your experience. We're glad to hear that Hiten was helpful and that you felt well-supported during your house sale. If there's anything else we can assist with, please don't hesitate to get in touch.
5/5
GoogleThe Brockenhurst letting teams have been incredibly efficient, helpful and supportive of me in renting out part of my property …
Thank you so much for the lovely review! We're really pleased to hear you’ve had a positive experience with our lettings team. Your trust and continued support mean a lot to us, and we’re always here if you need anything.
5/5
TrustpilotExcellent service
Excellent service. As an investor, Alex contacts me with any houses that meet my requirements. I would be confident selling my house with Dawsons as the team works hard to promote and sell their properties.
5/5
GoogleFrom the very start of my moving journey I spoke Laurence, he was absolutely amazing at keeping me informed, sorting issues very quickly. I feel he went over and above with everything just to ensure I was happy and everything was moving …
Good Afternoon Danielle Thank you so much for taking the time to leave this lovely 5-star review for … More
5/5
GoogleBy far the best agents around. Honest and extremely helpful, service was impeccable. Thank you for everything Element team.
Hi, Costa. We appreciate the kind words and are glad we could provide you with a positive experience! 😀 …
5/5
GoogleHad a lovely experience with Danny Alu, who was very kind, helpful, and efficient throughout the process. Thank you!
Thank you for taking the time to share your experience. We're glad to hear Danny provided helpful and efficient service. If there's anything else we can assist with in the future, please don't hesitate to reach out.
5/5
GoogleExcellent service, friendly staff, very happy with the team in general. Tasmyn is fantastic.
Good Afternoon, Thank you so much for taking the time to leave this lovely 5-star review for our lettings team in the Swansea , Walter Road office. We work hard to deliver a great customer experience and service and so we are delighted that you found this to be the case. Your kind words will be passed on to Tasmyn and the rest of the team Many thanks once again Kind Regards Laurence & the team at Swansea Lettings.
5/5
GoogleWonderful and easy to work with, sold my flat swiftly and with relevatively few issues. Cannot reccomend enough.
Hi, Viewtiful. We appreciate the kind words and are glad we could provide you with a positive experience! 😀 …
5/5
GoogleAmazing help and support from Danny. Really friendly and answered all our questions in full!
Thank you for taking the time to share your experience. We're glad to hear that Danny was able to assist you effectively and that you felt well-supported. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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