Trusted Agent profile · Swanley
★★★★★
249 reviews across 1 platform
London Road, Southern Cross, Swanley, BR8 8EE
Safestore Limited's office in Swanley, at London Road, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8.
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely brilliant customer service. Adam was so helpful and couldn't do enough to help. He came up with solutions for all our needs.
Hi, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. I will pass on your comments & thanks to Adam, Thanks, Chris, Safestore
5/5
Googlemark really was the king of storage and helped massively
5/5
GoogleLisa went above and beyond to accommodate my needs cant thank her enough!
Dear Lee, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleStore manager absolutely amazing! Went that extra mile to help. Very understanding and compassionate. I've never experienced such a wonderful person with an outstanding personality. You made my situation so much more relaxed to deal with. I will be forever in your debt. Thank you from the bottom of my heart.
5/5
GoogleI moved my company stuff to this lovely, well maintained storage in Swanley. Jay & Darren(The manager) was really helpful, with excellent customer service skills made my visit smooth. He was very helpful with the entire moving procedure. I will recommend this storage space to all. Thanks.
Dear Akshay, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleI jade rented the storage from Swanley safestore when I was in difficult situation the staff was welcoming very friendly and helpful they answered all my questions by person email or on the other line of the phone I would recommend the store
Hi Monika, thank you for leaving a 5 star review of Safestore Swanley Best wishes, Daryll
5/5
GoogleThe staff was very helpful. My experience was excellent.
Dear Emmanuel Nwafor, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our staff was very helpful and that you had an excellent experience at Safestore Self Storage. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Safestore Self Storage Team
5/5
GoogleSpoke with Danny and Keira about what sort of unit I would need if I needed to store stuff. Both very helpful amazing service.
Hi, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Amit
5/5
GoogleAfter using easistore & not being happy with them I transferred everything to safestore & im so happy , they couldn’t be more helpful & such lovely staff , 10/10 from me! I just wish I’d used them in the first place .
Dear Joe, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleFriendly and polite staff creating a welcoming environment. Always helpful and cheerful and willing to go the extra mile.
Dear British Goat Society, Thank you so much for your kind words and for taking the time to leave such a positive review. We're delighted to hear that our staff's friendliness and willingness to go the extra mile have made your experience with us a pleasant one. Creating a welcoming environment is something we strive for, and it's wonderful to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to let us know. Best regards, The Safestore Team
5/5
GoogleHave been renting an office within Safestore Swanley for a couple of years and have had no problems at all. The staff, Daryll , Ellie and Jay are extremely helpful and pleasant and do their best to assist wherever possible.
Thank you for posting your positive review. Our team here at Safestore Swanley is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Daryll
5/5
GoogleHaving been my first experience at self storage, I was like a fish out of water. However, the staff were down to earth, explained everything and turned out to be a very smooth process. Thank you.
Hi Robert, thank you for your 5 star rating for Safestore Swanley. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Daryll
5/5
GoogleQuick and easy to use; and stop when I no longer needed it. No hassle.
Hi Wayne, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Amit
5/5
GoogleThe customer service was brilliant. An Agent called Visa was extremely polite, very helpful and very professional. He assisted with technical ideas on how to safe store a large fragile electronic and even went over and beyond in packaging it. He is an asset to your business. Thanks.
5/5
GoogleWell maintained and ventilated storage units. Extremely friendly staff on site. Would definitely use again if neededd
Hi Rashmi, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Amit
5/5
GoogleWasn’t sure of space needed and price offered.However, the great customer service of Safestorage and the manager who allowed me look at the space and price of storage resulted in huge satisfaction in storing with Safestore Swanley.☺️
Dear Natasha, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleStaff were super helpful, understanding, respectful and accommodating. We are super grateful, thank you.
Thank you Lee for leaving a great review score for Safestore Swanley. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleHave never used a storage space before, but Keira and Dan at the Swanley site were great at explaining everything and giving me a tour, plus showing me how everything worked. Very satisfied.
5/5
GoogleMy company stores computer parts at Safestore locations around the country. Safestore Swanley is the branch allocated to me for my parts collection and drop off. When I call in to collect or drop off my parts the staff are always very friendly and helpful :)
5/5
GoogleI have been using Selfstore in Swanley for some time. I must say that the assistant manager Trasey is beyond extremely helpful. Very polite and always attentive to customer needs. No problem is to big or to small. I would highly recomend storage at this facility.
5/5
GoogleGreat customer service. Efficient and friendly. Exactly what I needed for storage of daughter’s university gear! Thank you
Hi Linsey, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Amit
5/5
GoogleGreat store and location. Well trained staff, efficient and friendly.
Hi Bob, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our staff and found our location convenient. Your feedback is greatly appreciated and will be shared with the team. If you ever need storage again, we look forward to serving you. Best regards, The Safestore Team
5/5
GoogleFriendly staff and very easy to set up. Would recommend.
Hi Bruce, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff friendly and the setup process easy. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleVery helpful staff Ideal location
Hi Damian, Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that you found our staff very helpful and our location ideal. Your feedback means a lot to us, and we're glad we could meet your storage needs. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Safestore Limited's Swanley office has 249 reviews across 1 platform: 249 on Google.
Safestore Limited Swanley is rated 4.8 out of 5 across all 249 reviews, and 4.8 out of 5 on Google from 249 reviews.
Safestore Limited Swanley, London Road, Southern Cross, Swanley, BR8 8EE.
