Trusted Agent profile · Swanley
★★★★★
249 reviews across 1 platform
London Road, Southern Cross, Swanley, BR8 8EE
Safestore Limited's office in Swanley, at London Road, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8.
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
5/5
GoogleI was impressed on how quick and efficient hiring storage space was at Safestorage. Thank you very much to both Crayford and Swanley branches managers who were very helpful.
Dear Mary, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleGood service, plain and factual terms, easy to deal with. Jay, is friendly, humourous and efficient. Darren, was/is efficient, easy to speak to, good humoured. Both gave excellent customer service.
Dear John, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleVery easy to set up and I got a discount as well.
Thank you Karen for leaving a great review score for Safestore Swanley. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleI received a call very soon after my enquiry, by a polite and courteous employee. I was provided with all the information I needed. Thank you
Thanks for the top rating Marion - glad to hear you were happy with the service you received.
5/5
GoogleWhat stands out here is how friendly and helpful the two guys on the desk were. A perfect example of how service should be.
Thanks for the top rating Barry - glad to hear you were happy with the service you received.
5/5
GoogleI had two rooms at Swanley safestore for six months. Very safe and secure. I had no issues during this time. The staff are a credit to their company. I can not thank then enough for their help and support. Frank & Linda Coughlan
Hi, Thanks for your feedback for our Safestore Centre in Swanley & for awarding them Top Marks. I'm pleased that our friendly onsite team looked after you & your items whilst there & will pass on your comments & thanks to them. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider, Kind regards, Chris, Region 5 Customer Feedback Manager
5/5
GoogleAdam helped me a great deal with my storage..... He was kind thoughtful and professional in his approach ahd did all the paperwork From the Swanley site... This greatly appreciated because I am not very good at It.... Thankyou Adam and Safe Store.....
Hi, Thank you for your review for our Safestore Centre in Swanley & for awarding them Top Marks. I am pleased that Adam helped you through the process for your storage & will pass on your thanks to him. Kind regards, Chris, Region 5 Customer Feedback Manager
5/5
GoogleExactly as advertised - my precious possessions safely stored while I got on with the business of moving into a new address. Simple, safe, no fuss.
Hi |Bryan, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Daryll
5/5
GoogleVery helpful and informative. Showed me the unit before I signed the contract and even mopped and cleaning the unit before I started moving things in
Thank you Adam for the top marks for our store in Swanley. We appreciate you taking the time to rate us. Kind regards, Daryll
5/5
GoogleVery well run self-storage. Polite and helpful team and kept tidy and clean.
Thanks for the top rating Gregory - glad to hear you were happy with the service you received.
5/5
GoogleAs professional as can be. Easy to work with and purchase
Hi Adrian, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Amit
5/5
GoogleSeemed pretty helpful and understanding with everything. All my stuff was safe the whole time, I didn't have any issues at all, would use again.
Hi Daniel, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Daryll
1/5
GoogleNothing like charging double and taking your money whilst threatening you work debit collection agencies.. Avoid this storage company
5/5
GoogleFantastic service from all at the Swanley branch. Would definitely recommend, 1st class
Hi Tony, thank you so much for the amazing review score. We appreciate you taking the time to rate us!
5/5
GoogleGreat experience the lady was very helpful in getting us the right size unit,for our needs without up selling it,would definitely recommend to friends
Hi Paul, thank you for leaving a 5 star review of Safestore Swanley Best wishes, Daryll
5/5
GoogleJust had my stuff moved out of storage today after it being there for over a year! My things were safe for all that time and it was really easy to pop in and out when I needed to. All the staff at Swanley have been fantastic to deal with, really helpful. Would highly recommend. 10/10
5/5
GoogleThe team at Swanley could not have been any more helpful from my first enquiry through to my occupying my unit. Adam, the manager, has been exceptional. He is a real asset to Safestore.
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.
5/5
GoogleExcellent, friendly and helpful service. We have been using there services for the last four months. Originally using their services was just a short term requirment, however, there I would say that there servuces have become a crucial part of our business. I would highly recommend 👌🏻 …
Dear Max, Thank you for your fantastic 5 Star feedback on our Store in Swanley & the team there. Vijay & his team will be delighted with your feedback saying you found their service to be "Excellent, Friendly & Helpful". It is great knowing we have helped your business develop & that we have become crucial to your business. Thank you for taking the time to provide feedback & for using Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleTop customer care from Ellie and Jay at Safe store swanley branch, you just don’t get customer service like that anymore.
Dear Tyler, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleExcellent company with very good staff. Darren, Ellie and Jay are very helpful and nothing is too much trouble. Highly recommended.
Hi Jeremy, thank you for leaving a 5 star review of Safestore Swanley Best wishes, Daryll
5/5
GoogleVery helpful very friendly, an overall excellent service.
Thank you Ramon for the top marks for our store in Swanley. We appreciate you taking the time to rate us. Kind regards, Amit
5/5
GoogleAmazing service thanks to Tracey was very helpful and accommodating advising as to the best use of storrage great location and polite an friendly would definitely recommend great team
5/5
GoogleGreat service from Swanley team. Thank you for the professional and helpful team. Have a successful 2023
Dear Abiodun, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.
5/5
GoogleExcellent service and help from Lewis. He went beyond his duty and solved the problems I was having. Made it all very simple. He's a top employee.
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.
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