Wards Sittingbourne reviews in Swale

★★★★★ 5/5

Google

Spoke with Phil and he was more than helpful. Provided exactly the information i required and even when he had to call me back he did so within the timeframe given. Very informative and polite. Highly recommend

Shanon · 10 March 2026

★★★★★ 5/5

Google

Can not rate Mark and his team highly enough!!! Estate agents sometimes have a bad rep, and this certainly seemed to be ringing true whilst initially speaking to other estate agents in Sittingbourne. Enter Mark and his team! From start to finish, they have been nothing but professional, friendly and very efficient. Within a matter of weeks an open house was held for our property and an offer received the same day. Having used other estate agents in the past, I will genuinely only be using Wards going forward! Big thanks to all of you in the Sittingbourne branch!

Stewart · 24 October 2019

★★★★★ 5/5

Google

I have to write this post to congratulate Mark and his team at Wards of Sittingbourne for the way they have conducted the sale of our property. They have excelled in every way, including communication ,very professional in every task, and within 2 days of our property going on the market we had 4 viewings. and 1 offer , 2 weeks on we have had 14 viewings and 4 offers. Every booking was confirmed by phone, text , email, and their app , which is itself a fantastic informative tool, where you can view bookings, offers, and feedback from perspective buyers. Well done all at Wards of Sittingbourne. Best money ever spent.

Arcus · 24 October 2019

★★★★★ 5/5

Google

Hi Mark I would like to make a note that you should be very proud of your team for the help in finding our first home. We had actually viewed the property we bought with another estate agent firstly but as soon as your team mentioned it was a multi agency property and that we could buy through you it was a no brainer. I would like to make a special mention for both Glen and Rhys. Glen was very friendly, very professional and added that extra bit of excitement when buying your first home. Other estate agents looked at us being young first time buyers and was very quick to move us along but Glen on the other hand I could not fault and was very patient in answering any questions we had during our viewings. Rhys I never got the pleasure to meet in person but spoke with many times on the phone. Excellent communication, very professional and also added that positive energy needed to get you through the buying process as it can be very stressful at times. Rhys even had the lovely thought to phone 3 months after completing to check if the family was all well and if we are enjoying the property. I personally thought that was lovely touch to the excellent journey we’ve had with you guys. If we ever decide to sell which will most likely be the case in a few years time I shall certainly be using the Sittingbourne Wards of Kent branch and will be recommending when I can to use yourselves. Thanks again Mark, Glen & Rhys Kind regards James

James · 24 October 2019

★★★★★ 5/5

Trustpilot

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Emma Penfold she is new to the company but you couldn’t tell, on one of my most stressful moves she calmed me down on the phone laughed and joked with me it felt like I was talking to a friend not a sales Progressor she went above and beyond to keep me informed and communicated up until exchange of my property. I’m so pleased she was there talking me through everything. Thank you so much

Maria · 21 November 2025

★★★★★ 5/5

Trustpilot

Emily was very helpful and extremely…

Emily was very helpful and extremely professional. Always kind on the phone. Always answered any questions we required.

Sherina · 18 March 2026

★★★★★ 5/5

Trustpilot

Excellent estate agent

Excellent estate agent, very efficient service

Brandon · 28 September 2026

★★★★★ 5/5

Google

From the first phone call I made to Wards in Sittingbourne, Rhys has been nothing but excellent and professional in his customer service. Over the last few months I have dealt with several different estate agents and I can honestly say that Rhys’ customer service goes above and beyond. I would not hesitate to recommend him and the team at wards in Sittingbourne to my friends and family. Thank you Rhys for all your help.

Sabrina · 23 October 2020

★★★★★ 5/5

Google

Excellent service from Sittingbourne branch James was excellent and kept us informed at all the processes when offer accepted Michelle kept us informed on how the sale was going would definitely recommend the whole team when have a house to sale thank you for all you did for us

Nigel · 10 October 2023

★★★★★ 1/5

Trustpilot

I Poorly Built Block Partition Discovered in New‑Build Home

I purchased this house new approximately 17.5 years ago. Recently, during a bathroom renovation, the drywall was removed, revealing a partition made of grey blocks. These blocks appear to be poorly secured to each other, as the partition moves slightly when touched. It is evident that the mortar used to join these blocks does not properly bind them together. This raises serious concerns about the structural reliability of the construction. I recommend potential buyers pay close attention to such partitions and conduct a thorough inspection to avoid future issues.

Olena · 12 October 2025

★★★★★ 5/5

Google

Everyone has been fantastic. Rhys and James have been fab since the beginning, keeping in contact as much as possible, supporting us with different options of houses, and ensuring that our process is going smooth. All details have been informative and interaction has been on point. Katie was with us at our property when showing potential buyers round our property and she was fantastic, so friendly and relaxed. So thankful for all they have done for us, and this is only the beginning of our journey. We originally bought our property through Wards 6 years ago, and knew the best thing to do was go back go where it all began and so glad we did. Thank you so much guys. You've been amazing.

Emma · 23 October 2023

★★★★★ 5/5

Google

Would highly recommend Wards in Sittingbourne. From booking the appointment for our valuation, to our most recent phone call to arrange final details on our completion date, James and his team in Sittingbourne have been great. No pushy sales, clear information and advise, and friendly service from everyone we have dealt with over the phone and in branch. Thank you!!

Leah · 23 October 2022

★★★★★ 5/5

Trustpilot

Wards have communicated well with the…

Wards have communicated well with the family throughout the house selling process. Friendly staff, very professional and were always willing to advise/ help especially Alex, Becky and Tina. I would like to thank you all from our family.

Franks · 24 July 2025

★★★★★ 5/5

Trustpilot

Amazing Wards team!

Many thanks to Jules and Kim for taking the stress out of moving home.

Daveo · 21 February 2026

★★★★★ 5/5

Google

Everyone at the Sittingbourne branch of Wards have been so friendly and I am really impressed with their service. Rhys has been amazing and has gone out of his way to help me out when selling my house- he is very professional and was …

Alicia · 10 October 2023

★★★★★ 5/5

Google

Wards were brilliant! They came to our rescue. Estate agents Nad's and Reece were so helpful with the viewings. Nad's was very understanding and patient. I don't know what we would have done without him. Thank you so much for your help and support.

Tracy · 23 October 2023

★★★★★ 5/5

Google

Great team, very friendly and always happy to help! Rhys was particularly helpful through that whole process of selling our house - we originally went with another agent but Rhys phoned just to see how it was going and once we had decided to move to wards - it was sold the first weekend! so would definitely recommend giving him or the rest of the team a call!

Kieran · 23 October 2020

★★★★★ 5/5

Trustpilot

Great service

Great service, friendly team. Special thanks to Emily and Graham for their help.

Carrie · 12 February 2026

★★★★★ 5/5

Trustpilot

Maria was brilliant

Maria was brilliant! She was extremely helpful, friendly and kept me informed during every step of the process. Thanks so much Maria!

Brooke · 20 November 2025

★★★★★ 5/5

Trustpilot

Purchased through Walderslade office

Purchased through Walderslade office, all staff were professional and efficient to deal with especially Barry the sales progressor, he is an asset to your team

Tommy · 15 October 2025

★★★★★ 5/5

Google

Everyone that I have dealt with at Wards has been fantastic and so friendly and helpful. James was brilliant with the initial listing of our property and explained everything in detail. Bianca was great and kept in touch with feedback from …

Anna · 10 October 2023

★★★★★ 5/5

Trustpilot

Pleasant experience

Ashley Taylor came to value our property recently and we wanted to acknowledge his professionalism and courteous manner. His in-depth knowledge of selling properties and the current market really helped us to understand the process. We are also extremely impressed by the marketing report and calculated costs of moving provided. Whilst we are still thinking long and hard about a move, we would recommend Wards to anyone thinking of buying or selling.

Joanna · 21 October 2025

★★★★★ 5/5

Google

Thank you to all the staff at Wards in Sittingbourne for selling my late father's house, especially James Shepherd the manager, Rhys and Michelle Corney the sales manager. The staff were friendly and professional and dealt with everything …

Tina · 10 October 2023

★★★★★ 5/5

Google

We have been dealing with Katie Waters at Wards and have to say how friendly and professional she is. Highly recommended and we’d definitely use her again. Thanks Katie.

Lee · 22 March 2024