Hunters Carshalton reviews in Sutton

★★★★★ 5/5

Google

Very professional; the agents were punctual for viewing appointments, and communication was excellent. Ceejay was particularly helpful during the viewing and promptly addressed any queries we had. They also replied promptly to our emails. Great work, team!

Don · 24 March 2025

★★★★★ 5/5

Google

Seito was very helpful and polite. He Answered all my questions and was very informative. He was also very quick to get back to me and pass on information and was happy to help with all questions.

Ayesha · 24 March 2025

★★★★★ 5/5

Google

I bought a flat from Hunters in 2016, and was very impressed with them then, so when I needed to sell, I knew I would be using them. I have just completed a sale with them and the whole team have been exceptional. Their commitment, experience and understanding of their local market was entirely evident and I would not hesitate to recommend them. Thank you Hunters!

Victoria · 10 October 2025

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

James · 15 March 2026

★★★★★ 5/5

Google

Seito has been amazing, very knowledgeable, friendly and was able to support me through a few issues that occurred. I would 1000% recommend him personally, he was genuine and kind, as well as supportive. Thank you.

Zoe · 16 March 2025

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Janet · 26 March 2026

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

I dealt with Fleur, Ceejay and Chad, all of whom are really friendly and professional, and have made the moving in process and renting process so easy and so simple to follow, and always willing to help. All three are happy to help and to …

Luke · 16 September 2024

★★★★★ 5/5

Google

I had spent a while viewing different property's in my local area but hadn't come across any that I liked. Eventually I found one that appealed through Hunters. Lauren was my viewing agent and I found her to be super helpful and professional from the start to finish. She was able to assist with every querie I had in a prompt manor and definitely made things so much easier. She is an absolute gem and an asset to Hunters and I only have positive words to describe her. Her colleague Fleur is just as awesome and they really went above and beyond to ensure the referencing process was quick and seamless. I would definitely recommend them for anyone moving home. Very grateful and humbled. Thank you ladies. Wishing you both every success in life. 🙂PositiveResponsiveness, Quality, Professionalism, Value

N · 23 October 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026

★★★★★ 5/5

Google

Flat hunting is always a tedious process but Ceejay has been brilliant in finding me a place. Listens to what you need and offers suitable properties. Great estate agent.

Mel · 24 March 2025

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 5/5

Google

We really could not have got through our house move without the help from Fleur and the team at Hunters. Even after our first buyer pulled out Fleur got our house resold almost immediately so we did not loose out on the house of our dreams. We will be forever grateful.

Paul · 24 March 2024

★★★★★ 1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.

Umer · 5 January 2026

★★★★★ 5/5

Google

Upon arrival, we were warmly greeted and given a thorough tour of the property. The communication with Ceejay was smooth and prompt, making the visiting process hassle-free.

Sur · 24 March 2025

★★★★★ 5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie

ZOE · 18 September 2024

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 5/5

Google

Most people would agree with me that moving house could be one of the most daunting and stressful experience you can drift into. But when I encountered an agent in this company called Ceejay Hallam in this exercise my anxiety was taken away. He was quite professional and helpful. I wish to thank him very much

Michael · 10 October 2025

★★★★★ 5/5

Google

Ceejay was professional and very helpful as he was able to answer all our questions about the property, which made the entire process quick and smooth.

Karii · 24 March 2025