Hunters Carshalton reviews in Sutton

★★★★★ 5/5

Google

Thank you Hunters again! Twice Hunters have been successful in selling my home. This time, I had to sell my help-to-buy property. Fleur's expertise set an accurate price and arranged for a beautiful brochure to be ready within 24 hours. Paula & Ceejay engaged clients that had serious interest in buying the property; they were punctual and highly professional managing all viewings. With perseverance, the right buyer came along and Ceejay was successful in negotiating the sale for the asking price, critical with the help-to-buy. Thereafter, Hunters ensured the agreed sale held tight to achieve a smooth completion. I cannot thank Fleur enough for her care overseeing the entire process. Special thanks to Ceejay! Ceejay was a delight to work with and brilliant negotiating the sale!

Chloe · 30 August 2026

★★★★★ 5/5

Google

Fleur and the team at Hunters have been an absolutely pleasure to work with and their level of service has been second to none. From managing our rental property over nearly 3 years, as well as selling that property, we have felt supported all the way. Communication is excellent, and we always felt in safe hands. If you are looking to rent or sell your property in the area, I would highly recommend you use Hunters.

Dominick · 30 March 2026

★★★★★ 1/5

Trustpilot

This company doesn't seem to care…

This company doesn't seem to care either about their prospective customers or their existing landlords. I have an outstanding issue with their poor tenant management at a property that they have let for a number of years and their failure to recover documented damage after the tenant vacated the property. Nobody is answering my emails. The owner has notified his landlords that yet another staff member has left the company, they are notorious for being unable to retain staff. I would not recommend them to anyone.

Stuart · 17 September 2026

★★★★★ 5/5

Google

Almost a year ago, I met Ceejay from Hunters as I started my property journey. From the initial viewing to the final exchange stages, the service we received was truly outstanding. Ceejay exhibited remarkable professionalism, but what distinguished him was the personal touch he added throughout the entire process. He expertly navigated me through every step and was always ready to address our queries. The communication was consistently clear and proactive, transforming a complicated process into something manageable and smooth. It’s uncommon to find an agent who blends high professionalism with authentic personal care. I couldn't be more pleased with the results and would wholeheartedly recommend Ceejay to anyone looking to buy or sell a property. I have now successfully moved into my property.

Abigail · 30 December 2025

★★★★★ 5/5

Google

Paula was very polite, professional, and helpful throughout the viewing. She explained everything clearly and in detail and was happy to answer all my questions. I really appreciated her friendly and professional approach, which made the viewing a very pleasant experience

Arun · 24 September 2026

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day. Experience of sales team - Georgia is so lovely and was a pleasure to work with. However, even after a week, the sole promotion strategy was pushing me to lower the price, which I eventually caved into and feel like I would have got more money had I gone with an approach suggested by a different agent. I had over 30 viewings, which was exhausting preparing the house for. Most of these were time wasting - one definitely a pseudonym (why don't they ask for ID checks?) and at least 10 weren't actually people who were in a position to buy (not got house on market or it would turn out they'd offered elsewhere). The buyers buyer (also buying through Hunters), was not vetted correctly or there was a big cover up. If there was a cover up, Hunters couldn't tell me, because they had such poor record keeping. I was sent evidence of some record keeping with regards to something else (hello GDPR breach!) and it was full of typos and omissions. Sales progression experience was horrific. Thankfully they eventually replaced the person, as I could go on and on with my list of what she did that was totally unprofessional, but worst bit is she could have put my children at risk if it had been a DV situation, as she told everyone in the chain my new address and all the addresses of everyone in the chain, repeatedly. I repeatedly complained about her and they left it far too late to do anything. Absolutely appalling and this estate agent caused so much additional stress to what was already a horrific chain. I would not recommend to anyone.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel. Big mistake just full of empty promises. No response to phone calls or emails. 17 days before first viewing. Buyers were not vetted as we were told. Some hadn't even got their house on the market. It was a truly horrible experience. Finally got a offer £30,000 below asking price! THEN I had an long email telling me we should take it ! They are beyond rubbish. They take on too many clients & cannot give you the time. They don't even ask if appointment is convenient to you. One word ....Jokers Two words....Avoid Avoid If I could give zero stars I would

Trixie · 26 June 2026

★★★★★ 5/5

Google

Ceejay and the team have been a great help from start to finish. Ceejay was always on top of our sale and the viewings that were happening and open to helping us out as much as he could. Very friendly, supportive and good at communicating progression of sale / viewings / general updates and advice on making our house more appealing to potential buyers. Definitely recommend.

Jonathan · 30 January 2026

★★★★★ 5/5

Google

Hunters have made my property purchase very straightforward and enjoyable. Ceejay has been great to work with, always professional and quick to respond. I would happily recommend

Sam · 28 September 2026

★★★★★ 5/5

Google

I had the pleasure of being assisted by Ceejay Hallam regarding the sale of a property. Ceejay’s service was of a high standard and he maintained this throughout. Prompt and efficient communication made the experience extremely positive. I strongly recommend Ceejay and Hunters.

Joshua · 26 May 2026

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient. Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays. What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through. I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.

Alia · 16 April 2026

★★★★★ 5/5

Google

I’ve had an excellent experience working with Ceejay at Hunters. From the moment I made my initial enquiry, he was incredibly proactive and responsive. He contacted me the very same day and arranged a viewing for that day, which immediately gave me confidence. Throughout he has been professional, reliable, and friendly. He has always responded quickly to any questions and has been very helpful in putting me in touch with the right people to progress matters and arrange further details regarding the premises. His communication has been excellent. I would have no hesitation in recommending Ceejay to anyone looking for someone responsive and trustworthy. Thank you for all your help and support.

Chloe · 30 July 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 5/5

Google

I went to view a property in Carshalton and Ceejay handled the viewing. He was friendly, informative, and punctual, making the whole experience smooth and positive. I’d definitely recommend Ceejay to anyone looking to buy in Carshalton.

Olivia · 20 May 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

Paula was on time and helpful for our viewing. Sharing accurate information and with a positive, welcoming attitude. She also listened to our needs and proactively recommended other properties that might suit afterwards.

Emma · 27 May 2026

★★★★★ 5/5

Google

Paula was very professional and active in her role. Everything went smooth and support was quickly provided when needed. Simply Lovely! Thank you.

Darbaz · 3 August 2026

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Great service from Paula throughout the property viewing process. She was friendly, professional, and very helpful. Everything was explained clearly, and the viewing went smoothly. Thank you for your excellent support!

Sivaransan · 13 May 2026

★★★★★ 5/5

Google

We had an excellent experience with Paula from Hunters, who was exceptionally professional and responsive throughout the whole process. She ensured all our questions were resolved, making this the smoothest rental experience we’ve ever had. We highly recommend Hunters Carshalton and will certainly return to them when we are ready to purchase our next property.

Wai · 30 August 2026

★★★★★ 1/5

Trustpilot

Hunters Exeter are a joke!

Hunters Exeter are a joke! My sons been waiting since the end of July for the return of deposit monies. They completed a report which resulted in a £560.26 claim against the £4,649 deposit monies for giving the property back in a better condition when they took over the lease. This was put in dispute and my son can’t even get he’s share of the undisputed deposit monies returned which is £681.46 despite 2 out of 6 of the tenants receive theirs back. TDS have been completely useless and Hunters have refused to help BUT they created the problem. Hunters say TDS have the deposit monies and TDS say Hunters have the monies. Looks like I need to involve the police!

Ian · 7 October 2026

★★★★★ 5/5

Google

It took a recommendation from a friend to get in touch with Fleur and the team at Hunters Carshalton to help me remarket a rental property. The best decision I made. The team took all the stress out of the process for me and were there to …

Jo · 16 September 2025

★★★★★ 5/5

Google

Paula M. was very professional and friendly. She was quick to understand and patient with my questions. I felt great in the viewing with her helpful presence. Thank you Paula.

Gor · 24 February 2026