Cubitt & West Sutton reviews

★★★★★ 5/5

Google

I have been using C&W Sutton for over a decade. Their expertise in all things selling and rentals is phenomenal. They are always willing to help or advise and Robin is brilliant!!

Duncan · 25 November 2025

★★★★★ 5/5

Google

Chris was super helpful with our search for our new home. Went above and beyond where he could, always kept in contact and kept us upto date. Thank you .

Nicole · 9 December 2025

★★★★★ 5/5

Trustpilot

Great working with Claire and the team

Great working with Claire and the team at

Louise · 5 June 2026

★★★★★ 5/5

Trustpilot

Seamless Approach to buying

Jo and the team were excellent in communicating regularly with the purchase of my property which could have been very stressful for me in my circumstances . Nothing was too much trouble and all my questions were answered promptly . Thank you for making try buying process a seamless approach - would definitely recommend

Michele · 16 June 2026

★★★★★ 5/5

Google

I've had a very pleasant experience with Cubitt and West, the whole team has been amazing to work with and very supportive. Especially Kurran who from day one has really understood why we are selling and how we've been messed around by other estate agent and companies. Kept his word and had regular contact and with us and pushed the sale forward. What I liked the most is how honest and dedicated he was to really get this house sold for us. Would recommend this team to anyone, selling a house is emotional and draining so you need a team who looks after you as well as deliver on promises.

Suthersan · 15 January 2024

★★★★★ 5/5

Google

Yasmin Chapman has been brilliant in assisting me in finding my new property from the beginning right through. She has been professional, patient and kind, and has answered all my queries quickly and thoroughly. She is a brilliant lettings negotiator and I can’t thank her enough!

Janique · 9 April 2026

★★★★★ 5/5

Trustpilot

Outstanding service from property Manager 3 team

Cubitt & West made my entire experience as a landlord smooth and pleasant. As a first-time landlord, I was guided step-by-step by the Sutton Lettings team, who carefully screened tenants and provided reassurance throughout the process. Once the property was tenanted, the Property Manager 3 team maintained consistent communication and delivered exceptional service.

Y · 8 June 2026

★★★★★ 5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

★★★★★ 5/5

Google

I have both let and bought an apartment using Cubitt and West. Robin Sanassy was absolutely fantastic with giving me advice and guiding me as a new landlord through all the process of letting an apartment. The tenants found by C&W have always been of good quality and never caused me any issues. I would highly recommend Cubit and West for either Letting or selling your property

Jan · 12 August 2024

★★★★★ 5/5

Google

Cubitt & West was an agent for us to find a place to rent in Sutton. Yasmin Fox was super reliable, kind and helpful throughout the whole process. She has been great in communicating and giving us fast update throughout the process. We were able to move in on our expected date as she organised everything to be ready on time. We would definitely recommend this agency, especially Yasmin's service as she has been amazing in getting everything completed super fast and is very reliable.

Siriphon · 11 November 2023

★★★★★ 5/5

Google

We completed the sale of a property yesterday. Mia was our first contact and took us through the process. She (along with Nic) engaged with the tenants who were in the property and organised the valuation, viewings and liaised with us about the offers. She recommended the solicitor who then seamlessly helped complete the legalities of the process. The whole team has been thoroughly professional throughout and have made the process painless from our perspective. We would heartily recommend the team at Cubitt and West, Sutton to future prospective sellers.

Pradeep · 11 November 2023

★★★★★ 5/5

Google

I recently purchased a flat via Cubitt & West Sutton. I started with Roanna who then handed me over to Tamsin. Words cannot explain how greatful I am to the team for the excellent service they provided. There was always a quick response with a friendly polite voice at the end of the phone especially lovely Tamsin who would reassured me. They recommended me to mortgage advisor Michael and their in house conveyancer. All the services were great and the process quick and smooth. I would not esitate to recommend their service to others!

Tamara · 11 November 2023

★★★★★ 5/5

Google

I recently used Cubitt & West for the sale of a property. Katie popped round to introuduce herself and talk through the formalities. She was extrememly professional, very personalble and knowledgable. Katie and her team (special mention for Joe & Tamsin for their help) kept us up to date throughout the whole process. We also utilised their online system which we found to be easy to use and very informative. We would highly recommend Cutitt & West Sutton Office for their professional customer service.

Jeff · 11 November 2023

★★★★★ 5/5

Google

The WHOLE team especially Tamsin and Kurran were super patient and amazing in helping me secure my dream property. Without their help and always being on standby and prompt response gave me so much comfort when I was having issues with my buyers co. I highly recommend this branch in terms of buying or selling via them and years of experience in dealing with other parties professionally with positive results. Big respect and love to all at Cubitt & West Sutton! Tamsin you're super amazing and Kurran I hope you shared the cream eclairs! Nabby

Nabeila · 11 November 2023

★★★★★ 5/5

Google

We were first time buyers and have been really happy with the experience from C&W. Joe proactively called us when a property with our search criteria came up, Katie was professional and organised with the viewing and gave great insights on the property which made us look at it a second time and cement our interest. Through the sales progression Tamsin was helpful and had great follow up and we felt well supported going through the process of buying a house for the first time. From start to finish there was great communication, follow up, insights and support. Highly recommend!

Sara · 11 November 2023

★★★★★ 5/5

Google

A huge thank you to Kane Proverbs for helping my fiancé and I settle into our new rented property in Sutton! From beginning to end, Kane’s communication was fantastic, he proactively kept us in the loop, liaised with the landlord on our behalf and even helped us move some of our furniture into our new home! Referencing can sometimes be long at other companies however this was an easy process. I would use their services again in the future, thank you Kane and Cubbit & West Sutton.

Terry · 11 November 2023

★★★★★ 5/5

Google

Outstanding service From Cubitt and West Sutton! I truly believe that we would not have got the excellent price for the house sale if we had gone with another agent. Katie from Sutton was highly professional, provided excellent updates and communication throughout and her knowledge and expertise was exceptional. The speed in which the sale went through was nothing I had ever heard of before. Tamsin from Sutton was also exceptional with helping pushing the sale through with being the point of contact with the buyers and solicitors. Again, the excellent comms and management from Tamsin pushed the sale through with lightening speed. We also came across other lovely staff at the branch who I can’t remember their names (sorry) were all so professional and provided excellent customer service. I highly highly recommended Cubitt and West Sutton - they genuinely care and want the best for their clients and really love the work they do getting the best for thro clients. Well done Sutton team. You are amazing and thank you so much for everything you have done for our family.

Lisa · 11 November 2023

★★★★★ 5/5

Google

Over 10 years ago we used C&B Sutton to purchase our flat, they provided a fantastic service then. So fast forward to 2022 and We decided to instruct C&B Sutton to sell that same flat for us. In a time where the property market has been so unpredictable, Mia, Nick and the team have been helpful in ensuring we were kept in the loop. Providing updates on the property and arranging viewings. They have alway been friendly and professional - making the whole process feel a whole lot easier. Would certainly recommend this estate agent if looking for somewhere to buy/sell in Sutton.

Jumana · 11 November 2023

★★★★★ 5/5

Google

I can only commend the service that I received from Katie at the Cubitt & West Sutton branch, it was top notch from the first meeting! Having been let down by two previous agents and 3 collapsed sales, Katie suggested using a secure sale product, essentially we put the property up for auction. While the initial 'go live' for advertising the house took a little longer due to an auction pack being created the key deal maker was the buyer having to put a non-refundable deposit down and exchange and completion needed to happen within 56 days. The auction pack essentially is all the searches on the property done before advertising and is given to the buyer on acceptance of the offer - this is the best £445 I have ever spent. Had our buyers not been on holiday, we could've exchanged and completed within 4 weeks! None of this could've been possible without Katie and her team, a heartfelt thanks to you all for making a really stressful situation run a smoothly (as possible) I'm not moving again for 100 years, but if I do, I'll use a secure sale and Cubitt & West Sutton!

Stuart · 11 November 2023

★★★★★ 4/5

Google

I handed the keys to Tyler on Thursday and the viewing took place that afternoon which is very very amazing speed.Tyler gave professional suggestions about adding floor plans and videos. The advertisement looks perfect! Then the offer happened. I needed to accept the offer before the referencing could start. Everything went smooth. The only downside is that the tenants uploaded their documents through the portal several hours before the contract was signed and since I chose the part-management service so that the agent signed the contract on my behalf which means I got no chance to have a look of the tenants details. Personally I would prefer to see the potential tenants details after they gave the offer and also I would like tenants who can afford the property by their income rather by savings. The good side is the part-management service gives me the opportunity to purchase the rental insurance that Cubit West offers. It obviously costs more but gives more reassurance. Thank you!

Mengdi · 11 November 2023

★★★★★ 5/5

Google

With grateful thanks to Katie Walrond-King and the team at the Sutton office. Katie provided excellent and thoroughly professional service throughout the sale of our house. I know that it was a challenging case for Katie due to the intransigence of one of the sellers but Katie handled the whole process with superb professionalism from start to finish. Thanks also to the other members of the Sutton team who kept me up to date in the event that Katie was out of the office for any reason. Once again, my sincere and grateful thanks to Katie and the team at Cubitt & West Sutton. Gwyn Evans (Mr.).

Gwyn · 11 November 2023

★★★★★ 5/5

Trustpilot

So impressed with Cubitt and West…

So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.

P · 23 September 2026

★★★★★ 5/5

Trustpilot

Abigale

Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.

Abhisek · 30 September 2026

★★★★★ 5/5

Trustpilot

Good Service

To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.

I · 17 September 2026