Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used Barnard Marcus for the purchase of my first property. I have to commend the team in the Sutton branch as they were always very helpful and responsive. Any queries were dealt with straight away and the team went above and beyond to assist in whatever way they could, a special mention to Alex and Keo who were fantastic. Julie in the sales progression team was very helpful and supportive. I found they were all very willing to advise and assist in whatever way they could. I would definitely recommend using Barnard Marcus.
Claire · 26 October 2021
★★★★★ 1/5
GoogleStill waiting on deposit. very poor communication.
Veronica · 9 April 2026
Agent replied · 16 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGeorgia and Elliot were superb throughout. We sold our two bed flat during lockdown and found Georgia to be helpful, friendly, communicative. Georgia also gave excellent advice about pricing. The team were very reassuring about covid safety measures and made sure to give us notice when they were coming over. I would definitely use the team again and would recommend them highly. We are grateful for them making this a smooth process during difficult and challenging times.PositiveResponsiveness, Quality, Professionalism
Jeremy · 26 October 2021
★★★★★ 5/5
GoogleVery happy with the service from Scot and the team at Barnard Marcus in Sutton as they were efficient, professional and excellent at communicating with us on every aspect of the process. They were always helpful if we had any questions and got back to us with answers quickly. Highly Recommend!
Chloe · 26 October 2020
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Barnard Marcus team provided a five-star service!
★★★★★ 5/5
GoogleHolly was my first point of contact when looking for my first property, I feel she has been very supportive throughout the whole process so far.
Having taken all my requirements on board from the start, I have so far been shown only properties that are ticking the boxes!
Linda · 26 October 2020
Agent replied · 25 October 2024
Hello, thank you so much for taking the time to review our Barnard Marcus team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
★★★★★ 5/5
GoogleWe had a really great experience with Scot and his team at Barnard Marcus in Sutton. We were selling our property at a very difficult time as the market slowed down with regards to Brexit but Scot was extremely honest,helpful and supportive in dealing with the many questions and issue that we had. We felt we had the best customer service from Scot and also from Jamie who arranged our mortgage. I have recommended all my friends and family to Scot and his team and they too have had a fantastic experience. Highly recommended indeed !PositiveResponsiveness, Quality, Professionalism
Matthias · 26 October 2020
★★★★★ 5/5
GoogleI recently bought a home through Barnard Marcus and would like to say a massive thank you to Elliot and Alex from the Sutton branch. They were both lovely to deal with and straight talking at all times; I never felt in limbo, or that there was any game playing going on. Thank you again!
Lorraine · 26 October 2023
★★★★★ 5/5
GoogleVery quick response and highly professional service. A smooth and pleasant experience. Would definitely recommend!
Emily · 16 December 2025
Agent replied · 16 April 2026
"Thank you for your kind words! We strive to provide top-notch and efficient services to all our customers. It was a pleasure serving you and we look forward to assisting you again. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe agent Alex is really helpful and friendly. He always try his best to find / suggest the property for you.
Lai-man · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI instructed Barnard Marcus after an underwhelming experience with another local agent. Right from the off Georgia was on the ball and was completely transparent throughout the full process. A mention to Elliot who also worked tirelessly to get our property sold. I wouldn’t hesitate to recommend them.
Daniel · 27 October 2019
Agent replied · 25 October 2024
Hello, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review.
We are so happy to hear Georgia, Elliot and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleThank a big thank you to Alex from the Sutton office. He’s been such a joy working with as he’s very polite, easy going, always very helpful, extremely friendly and professional. We had to sell our house twice as our first buyers withdrew their offer. Alex was doing a great job with the viewings and we did get a lot of offers both times.
Silviya · 26 October 2022
★★★★★ 5/5
GoogleThank you to all at BM for the service you have provided, and most especially to Julie. The move from A to B is not always in a straight line and can sometimes take a difficult turn but it definately helps if a good guide like Julie is on hand to ease the journey and not make it so arduous. Once again, many thanks. Highly recommended Agency..PositiveResponsiveness, Quality, Professionalism, Value
Remo · 10 January 2022
★★★★★ 5/5
GoogleThank you to the team at Barnard Marcus for their handling of the sale of my property, especially to Branch Manager Elliot. I found Elliot to be professional, personable & calm & he did his utmost to keep in contact & keep me updated throughout the process. Thank you too to Senior Sales Progressor Julie for her no-nonsense & efficient approach.
D · 28 February 2024
Agent replied · 25 October 2024
Many thanks for the fantastic 5* review DW. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have an excellent history with the Lettings Department at Bernard Marcus Sutton, Vince and Megan have been superstars ensuring minimal void periods on my properties and professional tenants.
From this experience, I decided to try the sales team for selling my own home and wasn't let down!
Scot Mckirdy valued our property and out of the three agents we invited in, he gave us the most detailed view on the local market, had the most relevant comparable evidence and the most realistic price - which was extremely important as time was of the essence with us having already found our next home! They have been outstanding the whole way through - communicative, attentive and meticulous in their approach, finding us a buyer within 3 weeks of marketing and negotiating up to our asking price for us. We have now exchanged and thanks to Scot and the Sutton team, will be moving to our dream home. Thank you all!
William · 27 October 2018
★★★★★ 5/5
GoogleI am not someone that ever writes reviews but I had to on this occasion; Elliott in the Sutton branch was outstanding, he called when he said he would and followed up on everything required. He was very considerate towards ensuring that my 82 year mother-in-law”s moving experience was as smooth and easy as possible. Scott, the Branch Manager was also as helpful and understanding. My final thanks is to Jill, in the sales process team; Jill pulled out all the stops to ensure the sale completed and was always there to reassure the sale was progressing. Thank you to all the team for all that you have done!!!
Julie · 27 October 2018
★★★★★ 5/5
GoogleMy sincerest thanks to the sales team at Barnard Marcus and in particular Elliot and Georgia for their expertise in selling our family home. Their kind consideration and sensitivity regarding the specific needs of my elderly parents moving for the first time since 1961 has been so appreciated. They have given us quality advice with regard to a realistic sales strategy and kept us well informed about subsequent viewings and given solid, honest feedback. The whole team have been so professional, efficient and always approachable. We are delighted that we have just accepted an offer after being on the market for a short time. It’s life changing for us, as we are now able to move forward and bring our family together under one roof.
Lorna · 27 October 2018
★★★★★ 5/5
GoogleTeam Barnard Marcus at Sutton successfully helped us purchase our BTL property in South Sutton. Working with the team involved on this namely, Elliot, Alex and Harvey constituted one of the best experience we had on Estate Agents service Delivery. They were flexible, communicative, courteous and respectful of all the objectives set within the sales process. Will buy again through this team without any hesitation.
A · 30 November 2023
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealing with Sophie at the Sutton Branch has been the most positive experience I have ever had in an lettings agent. The constant consistent communication and leg work to ensure the deal was managed as swiftly as possible was impeccable. Where I felt stressed Sophie relieved this and reassured me the whole way! I can’t recommend her enough! Thank you so much.
Davina · 26 October 2022
★★★★★ 5/5
GoogleI quickly sold my flat through Elliot and his team, achieving a great sale price. We had a whole day of viewings a week after we placed the advert, by Monday I had multiple offers. Elliot talked me though the whole process. The whole team were fantastic, I can't recommend them highly enough. They have been consistent, thoughtful and professional through out.
N · 26 October 2022
★★★★★ 5/5
GoogleThank you Harvey at Barnard Marcus Sutton.
Harvey has shown professionalism, patience, and a “customer-first” attitude.
He went above and beyond to help me find the perfect product in securing my mortgage and consequently made the whole process a seamless customer experience.
I would definitely recommend him.
Thank you
Florence · 26 October 2023
★★★★★ 5/5
GoogleHarvey has been excellent throughout the process of organising our mortgage offer and in keeping us updated. Highly recommended.
Samuel · 21 March 2025
★★★★★ 5/5
GoogleAlex was extremely helpful in assisting me and was very responsive even on his days off!
Humzah · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust had a very good experience searching for a property to buy through the BM Sutton branch. We lucked out having a very friendly and efficient sales consultant called Alex who talked us through each stage was always contactable and returned emails and phone calls very quickly! Highly recommend Alex and BM team to assist you with property sales/purchase.
Mohit · 26 October 2022
★★★★★ 5/5
GoogleI recently sold my property through Barnard Marcus and it was a pleasure working with such a great team, Georgia was the agent that helped me sell my home and she was very thorough and ensured that she helped me to get the best deal on my property. I would highly recommend Barnard Marcus Sutton branch and will be using them again if I am ever looking to sell another property in the area.
Kieran · 27 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.