5/5
Michelle from Barnard Marcus in Wallington has been a great support during this process. She’s been friendly and professional
Agent replied · 25 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Sutton
★★★★★
233 reviews across 1 platform
Canon Court, Manor Road, Wallington, SM6 0AP, Sutton, SM6 0AP
Barnard Marcus's office in Sutton, at Canon Court, is rated 4.5 out of 5 across 233 reviews on 1 platform, including 233 Google reviews rated 4.5.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
Michelle from Barnard Marcus in Wallington has been a great support during this process. She’s been friendly and professional
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
4/5
I have known this BM brach for some time now so I did not bother using other estate agents. BM delivered and helped me minimise the vacancy period. Their honest and timely feedback was very useful in coming down to the right decisions. Wintana and Peter were constantly there and available when I needed help. I was also surprised with the number of viewings they were doing on the first 2 weeks when I thought it would take a bit more time than that for the viewings to pick up.
5/5
A big THANK YOU to Peter, Wintana and the Lettings team, Wallington Branch, Barnard Marcus. Just within a week after the initial discussion with Peter (Wallington Branch Lettings Manager), Wintana left me a message with the good news that we got an offer. Peter and his team are efficient, friendly, professional and easy to communicate in a timely manner if any issues / problems arise. We do appreciate Peter, Wintana and the whole Lettings team's great efforts, support and help. Highly recommend.
5/5
Bought my first property from this branch after renting for a period of time. Gio was very helpful and made the transition for me and my partner very smooth and I can't thank him enough for all the help he gave us. He understood that the purchase we were looking at making was most likely going to be our home for a large portion of our lives and it was clear he took that into consideration every step of the way. Really can't thank gio enough for everything he's done, we'll have to invite him round for the house warming. Great service.
5/5
I received brilliant service from the Lettings team especially Wintana loved her energy very enthusiastic and provided exceptional service along with Peter and Harry who work efficiently in securing me a tenant and achieving me the highest rent. Definitely will use them again :) #Excellent Team
Hello, thank you so much for leaving a review for our Wallington team. We're glad Wintana and the team could provide such a helpful experience and we look forward to helping you again in the future!
1/5
As a landlord, my experience with this agency has been nothing short of frustrating. Mark Birch, in particular, is as useful as a chocolate teapot, slow to respond, dishonest, and consistently fails to carry out even the most basic responsibilities. Deposits are delayed, overcharges are blamed on “human error,” and communication is a constant battle. If you want a letting agent who actually does their job, look elsewhere.
5/5
I would like to thank John Edwards for his fantastic level of service. We have been let down alot by agents who dont get back to us, dont understand our needs and wants and subsequently lost out on properties. Therefore to have an agent who listened, questioned and actioned (when he said he would) was not just a refreshing change, it renewed our faith in the fact someone was actually going to help. We have now offered on a property, our time sale for moving etc is short and he is doing all possible to help us make this as smooth a transaction as possible. Thank you John, you are a real asset to Barnard Marcus.
5/5
We were very pleased and impressed with the service we received from John Edwards in buying our new house. From the very first viewing we could tell he was very knowledgeable, professional and also personally engaged. John was friendly, honest and always on hand to promptly answer any questions or concerns by phone or email. He was very proactive from start to finish and gave us an outstanding service. Communication throughout the whole process was great, and he made us stress-free as possible. Thank you John and we wish you the success you deserve. We used Monika Gudz from Barnard Marcus to arrange our mortgage. She was professional and provided an excellent service to help us secure the best mortgage available to us. She gives you immense confidence that all will be well. We will use her again in the future and would definitely recommend her. Mr G Velupillay & Mrs J Gunaseelan
5/5
Nick and Peter were brilliant. As a landlord for the first time they reviewed all the information with me very patiently and professionally, took some brilliant photos of my apartment, gave me a great valuation and managed to get multiple offers in less than an hour. They really helped with easing up a stressful process. I'm very pleased and would continue to use their services.PositiveResponsiveness, Professionalism
5/5
I had a wonderful experience with Barnard Marcus, and I want to express my gratitude to Emily for her outstanding assistance during my property rental journey. She patiently answered all my questions and provided invaluable guidance. The entire team at Barnard Marcus was equally helpful and efficient. Thanks to their exceptional service, I'm now comfortably settled in my new home. Highly recommended!
Thank you Farnoosh for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
I have recently sold a property with Gio and it's been great. I have previously tried to sell this same property with another agency ( I won't name and shame) but i encountered nothing but problems and delays. The experience I had with Gio was the polar opposite and went truly above and beyond to ensure everything was happening at the pace I required. Quick, easy and I got my asking price.
5/5
Sold my aunties house through the wallington branch and was a smooth and easy process thanks to karim who’s able to speak Arabic and easily communicate with us and checking in with us, super professional & highly recommend
Hello Zoe, Thank you so much for your wonderful 5* review! We're thrilled to hear that Karim was able to assist you smoothly and professionally. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
Thanks to Leon for making our move in stress free :) speedy responses and friendly
5/5
Am in the process of purchasing a flat through Barnard Marcus Wallington and have had three meetings with Drew who has been very helpful and cheerful in accommodating my requests and so far I have found dealing with B-M a positive stress free experience.
Hi David, thank you for sharing your positive experience with Drew at Barnard Marcus Wallington. We're delighted to hear that Drew has been helpful and accommodating throughout your flat purchase process. Kind regards, Lucy, Customer Relations.
5/5
Great service from the guys at this branch in Wallington. Had a particularly helpful member of their team Karim who was very prompt at organising a viewing for a property I was after. Highly recommend- top service!
Thank you so much for your 5* review Bob! We're thrilled to hear that Karim provided you with prompt and helpful service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
1/5
VENDORS - Spend that 0.5% extra with another agent to provide your buyers with a legal above board experience. We purchased a flat with Wintana at Barnard Marcus. They do not respect the law regarding conditional selling. We were forced to use in house solicitors to have our offer put forward. We were pushed to sign contracts when our property was not in the condition we offered. Very money-focused, no customer service whatsoever.NegativeQuality, Professionalism
Hi, thank you for taking the time to provide our Barnard Marcus team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk then we will be more than happy to help you.
5/5
Cant speak highly enough of the team at Barnard Marcus, managed to find a perfect property for me and my partner. Huge thanks to Peter who made the process simple and stress free!
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
5/5
Hi. Had a great experience viewing properties with Karim at Barnard Marcus. He was professional, friendly, and really knowledgeable about the properties and the area. Highly recommend his services to everyone!
Thank you for your 5* review Hassan! We're thrilled to hear that you had a great experience with Karim. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
recently moved in to a new property with the help of barnard and marcus walllington, very straight forward Emily provided us with great help in sorting out our move as easy as possible. She is very professional, polite and very accommodating.
john v thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
I had a really easy experience working with them which was a change from a lot of the other agencies I was dealing with. Leon at the Wallington branch in particular was excellent and dealt with me asking a million questions, which I greatly appreciated.
Eve, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Excellent service right from the beginning. Everything was explained in detail regarding any queries I had. Definitely recommend! P.S. Mr H Cullum was my agent and did a brilliant job!
Hello, thank you so much for taking your time to leave our Barnard Marcus Wallington branch with a 5-star review.
5/5
Wintana helped me finding a tenant for my studio flat I give Barnard Marcus wallington five stars for fantastic efficient and fantastic services Both Wintana and Peter were fantastic
Hello Nazia, Thank you so much for the lovely 5-star review of our lettings team and Wintana for assisting in finding a tenant for you, we hope we can continue to assist in such an impressive manner in the future!
5/5
Excellent service by the sales team. specifically Emily who was more than kind enough to do an extended one hour viewing. would definitely reccomend then if you're looking for a property.
Many thanks for your outstanding recommendation and 5* review Jack. Best wishes, Lucy, Customer Relations.
5/5
I have bought once, and sold twice with Barnard Marcus so feel pretty well placed to leave a review. I can honestly say that each time i have used their services, the experience has been fantastic. Nothing is too much, and they really know the market. We sold quickly and to a lead that the branch generated. I was greeted this time round by Wintana who has been incredible. She has been relentlessly in our corner and we really trust her. She is fabulous at staying in touch and keeps us informed every step of the way. Couldn't ask for more. Sam did our valuation, put us totally at ease and was a complete pleasure to deal with. He had a developed plan on how to market us and sold our flat in 3 days. Unreal! Both have been instromental in the process. Katie the sales progress was so key in the sale of my last property and I thought it super important to mention her. She forms part of the team that make BM special even after the sale is agreed. She keeps things moving forward and is genuinely a lovley person. We were kept completly in the loop and felt so well looked after. They are not the cheapest on the market, but after using them 3 times now I can honestly say its well worth the extra.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barnard Marcus's Sutton office has 233 reviews across 1 platform: 233 on Google.
Barnard Marcus Wallington is rated 4.5 out of 5 across all 233 reviews, and 4.5 out of 5 on Google from 233 reviews.
Barnard Marcus Wallington, Canon Court, Manor Road, Wallington, SM6 0AP, Sutton, SM6 0AP.