Barnard Marcus Wallington reviews

★★★★★ 5/5

Google

Isabella was just amazing ! Started with the property we enquired but also decided to show us another property not far with exactly what we were looking for. We loved it and are very thankful to be here today , the process was very efficient and fast, any obstacles that came up she had a solution 🙏 thank you so much for your caring service definitely recommend ❤️

Jerica · 16 March 2026

★★★★★ 5/5

Google

I recently moved out of Canon court Wallington where I had rented a property for 2 years. Just wanted to give a shout out to Mark Birch for making our stay easy by addressing every issues/queries we had and being a bridge between us and the landlord. We also had a smooth move out process because of Mark. Appreciate all your help.

Pranav · 16 March 2026

★★★★★ 5/5

Google

Mark is very experienced senior manager and has been consistently helpful, quick to respond, and incredibly easy to work with. It’s also been great having someone so handy and practical on board. Mark your willingness to roll up your sleeves and get things sorted has been invaluable. Thank you.

Sai · 16 March 2026

★★★★★ 5/5

Google

The team at BM Wallington made the rental of my propery very straightforward. Afer being let down by another local agent, Neve in particular took control of things, produced a great listing and got the property rented out.

Leigh · 16 March 2026

★★★★★ 5/5

Google

We have recently lost two buyers whilst selling our property, however Michelle has been brilliant at reselling our property within a day and recently Karim has been good at communicating with us, following up my enquiries and concerns promptly, being professional in getting the sale moving quickly again which has given us much reassurance and to feel more at ease that we know exactly what is going on with our sale. He has acted quickly in corresponding with my buyer when asked which has been fantastic, meaning I have not had to keep chasing to get the chain moving. Thank you

Ellen · 7 November 2024

★★★★★ 5/5

Google

I had a great experience with this estate agency and in particular Isabella. We did a viewing of a property and she answered all of our questions and made the process of putting an offer forward very smooth and easy. We have had a few not so great and smooth experiences in the past with other agencies, so I highly recommend the Barnard Marcus Wallington branch and their lettings team due to how helpful and responsive they are.

John · 1 December 2024

★★★★★ 5/5

Google

Neve was very proactive. We had a tight deadline to move out of our old place.He considered that and was very quick and thorough. Overall, exceptional service. I am very pleased.

Blessing · 2 April 2026

★★★★★ 5/5

Google

I had been trying to sell my house through another estate agent in Wallington when I was contacted by Theo from Barnard Marcus. He was persistent in his approach, unlike other agents, and so I switched to Barnard Marcus. They sold my house within a week. Thanks to Theo for getting in touch with me and the Barnard Marcus team in Wallington for achieving the sale. I highly recommend them if you want a proactive agency on your team.

Jonathan · 25 September 2024

★★★★★ 5/5

Google

***Outstanding Service from Barnard Marcus - Wallington*** I recently had the pleasure of working with Barnard Marcus - Wallington to sell my property in Hackbridge, Sutton, and I couldn't be more satisfied with the experience. Daniel Cross, along with his dedicated team, provided exceptional service from start to finish. From our first meeting, Daniel offered invaluable advice on realistic pricing strategies, which stood out in comparison to other estate agencies we had consulted. Their approach was refreshingly honest and practical, which ultimately set the stage for a successful sale. The team worked diligently to generate a strong level of interest in the property, securing a good number of viewings early on. Their professionalism was evident throughout the process, and they always made themselves available, accommodating my schedule with great flexibility. This willingness to work around my availability made the entire process smooth and stress-free. What truly impressed me was their role in finalising the sale. Daniel was instrumental in navigating the complexities of the process, and I can confidently say that we could not have achieved this outcome without his expertise and dedication. His efforts were truly above and beyond. I would not hesitate to recommend Barnard Marcus - Wallington to anyone looking to sell in the area. A huge thank you to Daniel and the team for their amazing support!

Owen · 26 August 2024

★★★★★ 5/5

Google

A bit of a unusual review but need to get this out there, a year ago I wanted to get my house valued prior to the completion of a extensive refurbishment which I was doing, I called frost, cubic & BM Frost gave me negative feedback telling me it's a bad time to sell and the house was worth 700k Cubic was impressed with the work and valued at 850k And BM (Dan) loved what we done and valued also at 850k Dan was our preferred choice to work with so we decided once completed we would use BM to sell as he gave us complete confidence!! As it turned out the house we found was with another agency and the vendor insisted that we sell our home with them which we did, but in the meantime Dan was always to hand to advise us and support us more than the company we was working with!! Even when we negotiated the sale Dan was there to advice me more than the agent whom was being paid. All of this was without any cost so I hope anyone that reads this and is considering using BM please rest assured that they will have your best intentions and of course they are a business that's wants to make money and sales but from my experience they generally showed that they care and wanted my family to purchase my new home even when it wasn't through them. Thank you Dan and your team for your support and I wish you all the success with future business. And by the way you was spot on with your valuation.

Love · 26 August 2024

★★★★★ 5/5

Google

It has been a long road to get my house sold and finally completing on Friday. However, I couldn’t have done this journey without the support of Michelle and Katie. Both of them provided high level of service, professional and were just amazing! Michelle always went above and beyond for me and was very responsive throughout the whole process and I can't thank her enough! She always put me at ease with her calm, friendly attitude towards any problems or worries I had which there were plenty of. Especially given I have a big family and stress involved in moving she was always willing to listen and help me through my problems. I would highly recommend Michelle for any buying or selling needs in the Wallington areas to my friends and family. Thanks again Michelle we are ever so grateful ☺️

AYESHA · 27 July 2024

★★★★★ 4/5

Google

We recently sold our property through Barnard Marcus Wallington branch. It was not easy considering the fact that we had one failed sale but with the help of Daniel most especially supported by Michelle we were able to scale through the second sale despite the buyer’s solicitor from hell who was unresponsive to calls and emails. Well done Daniel please continue the good work. The only reason I gave 4 star was because our sale Progressor was nowhere to be found especially at the critical stage where we needed her to chase our buyer solicitor we were told that her system was down for over two weeks. However I gave the credit to Daniel supported by Michelle who put pressure on the buyer’s solicitor that resulted to the sale coming to completion.

Isaac · 27 July 2024

★★★★★ 5/5

Google

Barnard Marcus were the third agent we instructed. The first two were good but were struggling to find buyers following the steep rise in interest rates and subsequent market downturn. They were the only agent to push for a campaign over the Xmas period and their confidence turned out to be well placed. They found a buyer immediately after the holiday period, first viewing they organised after taking on my house led to a sale. They dealt with all of the queries resulting from the chain extremely professionally and managed to process from start to finish. I'd like to express my thanks to Daniel and team in the Wallington branch for managing this sale through to completion and for the professional manner in which they approached the whole process. I can definitely recommend this team.

Sanny · 27 July 2024

★★★★★ 5/5

Google

The best agency I've ever worked with. Everything went so smooth with the rental process and Leon Di Giovanni was so responsive and knowledgeable. He maintained the comms between me and the landlady and ensured I've got everything I need every step of the way. Because of my experience, I highly recommend Barnard Marcus lettings services and I appreciate them for their professionalism and excellent client service! I'd give 10 stars if I could!

Alexandra · 28 October 2024

★★★★★ 1/5

Google

I called them up for a valuation on my flat and they changed the appointment date. After the visit its been 4 weeks and i have called them several times for the report and every time i get back the same thing, it would be sent today. I get calls from them asking what i want to do next but i tell them the same thing that i have not got the report so how can i make a decision. First few times i called they said the lady who came for the report is on annual leave and it will be sent as soon as shes back but been over 2 weeks for that also and after making several attempts by calling and trying to get the report, I have now asked paul graham estate agents to get the report instead.

Haider · 16 January 2026

★★★★★ 5/5

Google

Excellent, the one word I think best sums it up! I highly recommend Karim Hammoud to anyone thinking of selling or buying property. Very professional and passionate about his work, goes above and beyond the expectations. He kept regularly up to date with the selling process. No complaints only praise. THE BEST.🫠🫠 He definitely deserves promotion, no doubt to his honesty, friendly and excellent communication skills from start to finish. Name: Jinal(Jo)

Rose · 11 October 2024

★★★★★ 1/5

Google

I will start off by mentioning the word TERRIBLE. Terrible? That is quite of a strong word isn’t it? Well, that is how this agency operates. It operates with a lack of communication, a lack of responsibility, and a lack of professionalism. As a previous Tennant I can inform you that this agency is utterly misleading. Allow me to mention that the incapable Lettings Branch Manager Mark Birch that should take full responsibility for his job miss-informed me about speaking to the LL of the problems that I complained numerous of times about. He also takes a large amount of time to reply to emails , he would call back to speak about my concerns of the property and would just ignore my concerns of the property that was an on-going issue. As a manager his role is supposed to be ensuring that the tenants are living in a comfortable, relaxing , great house. Not a property that is causing distress and he is not dealing with the problem in order for myself to feel at ease. He is supposed to be a leader but unfortunately he is miss leading. I have come across the LL since I have moved out and the information that I was giving was ridiculous. The Agency do not communicate with the LL , informing them of the concerns that was brought to the their attention. Who wants to live in a property that is not well managed? I am very sure no one likes to live in a property that causes distress, taking hours of work away and infectious of mice/rats , moulded walls and a lot of leaks in the property. Numerous of emails had been sent to Mark on one of the leaks that I had in the property and unfortunately as the issue was not resolved to the full capacity at the end of my tenancy the LL deducted money from my deposit.

Bruno · 28 May 2024

★★★★★ 5/5

Google

I wanted a house I saw advertised. Leon was very patient and explained the whole process for me. He kept me updated and went the extra mile to make sure I understood even when I got muddled and confused with some of the technological requirements and renting terms. He was very professional, courteous and supportive. All my friends now want his contact for when they also look for rentals because he was very good and prompt to respond.

Hazel · 28 May 2024

★★★★★ 5/5

Google

We have recently purchased house. Barnard Marcus - Wallington Branch was the propert agent. Michelle was sales manager. Katie was the sale progression manager. I truely appriciate Michelle involvement and progress monitoring right from first viewing untill the completion. Katie also followed up with the solicitors and cordinated with the seller, buyers regularly and promptly. Michelle assisted to resolve one bottleneck. Many thanks to entire Barnard Marcus team, as we succeeded to achieve completion on time in the first attempt although there was a chain.

Nitin · 29 March 2024

★★★★★ 5/5

Google

Isabella made our house hunt to rent so much easier. Was swift and clear to communicate and helped us find a property that met our needs :)

Mizzy · 16 January 2026

★★★★★ 5/5

Google

I was looking for a house to rent in Sutton borough, and I highly appreciate the service provided by Leon and Mark. Leon was very nice to introduce me the neighbourhood, such as where is supermarket and where are the good schools etc... He also explained the flow of the renting a house in the UK, since it's my very first time to rent a house in this country. When Leon is unavailable, Mark always respond to my question and arrange a follow up with Leon. I'm very satisfied with their service.

River · 30 December 2023

★★★★★ 5/5

Google

I had a positive experience looking for a property to rent as a tenant with Barnard Marcus Wallington. Isabella went above and beyond being professional, responsive, and efficient to provide the tenancy on time, she was also very helpful …

Jean-françois · 16 August 2025

★★★★★ 1/5

Google

I got an offer accepted on a house around end of September and was strongly told, that as a condition of sale, I needed to go with the in-house mortgage adviser. Whilst the experience was ok and Sabina was a great advisor (the only star), this was followed by multiple guarantees and affirmations the buyer could move quickly and could break any chain. As told I instructed solicitor as fast as possible. This was also triggered by the fact I had a cash buyer waiting to buy my property and for months Barnard Marcus lied by dismissing the lack of commitment from the buyer who didn't even fully instructed solicitors (and made a few changes throughout). Either by ingenuity and / or lack of experience, I decided to get a full house survey which costed me around 1.5k and incurred all the other costs such as searches, mortgage application and so on. I politely asked Barnard Marcus for updates which were always dismissed by "all in control" statements which were clearly a lie. They even proposed a mortgage offer extension, a contact for rental, and another "suitable" property which was not only upsetting but an insult. At no stage they apologised for the lack of judgement as the buyer was clearly not ready to move or serious about the process. I lost my cash buyer due to the time taken in the process and whilst I fully understand house sales are a risk, I would expect people to put themselves in others shoes and at least act with dignity, honesty and respect...

Igor · 26 October 2023

★★★★★ 5/5

Google

Isabella made my flat search effortless. She was professional, responsive, and incredibly supportive throughout the entire process. Highly recommend her to anyone looking for a reliable and friendly estate agent!

Khoa · 16 October 2025