Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWell what can I say every Estate Agent…
Well what can I say every Estate Agent should take a leaf out of James @ The Avenue Estate Agents book, his customer service is exceptional, I have arranged viewings with numerous other estate agents and have also made offers on other properties but only to have to constantly chase for questions and answers, not in this case! I’ve been kept up to date at every opportunity and even over the New Year period when everyone else is closed. If I was to buy or sell I wouldn’t even look anywhere else The Avenue would be my first and last point of call. Thank you once again! Highly recommended.
Ruth · 3 January 2022
★★★★★ 5/5
GoogleJack, The Avenue's Estate agent was fantastic. Hes really kind, friendly and responsive. Had no problems and everything went smoothly. Very happy with the agency , worth a 5 star
Once again thank you!
Mohammad · 10 June 2023
Agent replied · 11 June 2024
Thank you Mohammed, it was a pleasure to be a part of your property purchase and support with the move
★★★★★ 5/5
GoogleFantastic service from Laura. She was there for us every step of the way. I can't thank her enough. 👍 …
Tim · 10 April 2024
Agent replied · 22 November 2024
Thank you for the positive feedback Tim
★★★★★ 5/5
TrustpilotGreat experience no stress and fast…
Great experience no stress and fast sale for the asking price I highly recommend
Brad · 10 August 2024
Agent replied · 28 August 2024
Brad thank you for sharing you service experience and taking the time to leave a review, it means a lot. Thanks Again James
★★★★★ 5/5
GoogleHave so far been very prompt, courteous and helpful. Been very accommodating with viewing times, and also answered questions and relayed messages quickly. No complaints apart from sometimes difficult to reach via phone.
Peter · 10 June 2023
Agent replied · 11 June 2024
Thank you Peter. We are pleased that you found the team very helpful.
★★★★★ 5/5
GoogleLaura & Jack we’re both brilliant , full of great advice and really helpful , I would fully recommend
Max · 10 April 2024
Agent replied · 22 November 2024
Thank you for the positive feedback Max
★★★★★ 5/5
TrustpilotHappy to recommend The Avenue
Happy to recommend The Avenue. Jack and Laura have been fantastic dealing with the sale of our house.
Teresa · 16 April 2024
Agent replied · 11 June 2024
Thank you much Teresa for taking the time to leave a review and share your experience received from Jack & Laura, it means a lot to us. We are delighted to hear that you are happy with the service you have received and that your would recommend us. Thanks again James.
★★★★★ 5/5
TrustpilotTop tier service.
Jack is a knowledgable, professional & personable individual who goes above beyond to meet your criteria and expectations. I will definitely recommend The Avenue and Jack in particular going forward!
Andrew · 8 October 2021
★★★★★ 5/5
TrustpilotReally helpful
Really helpful, professional and knowledgeable. Made my recent house sale in Wolverton very straightforward. Kept me up to date and never needed to chase. Would thoroughly recommend.
Simon · 27 September 2023
Agent replied · 11 June 2024
Simon thank you so much for taking the time to leave us a review, it really does mean a lot. We are pleased to hear that you are happy with the service which we provided you. Thanks Again James.
★★★★★ 5/5
TrustpilotHayley and James are just the best
Hayley and James are just the best! Amazing service and always on hand when you need them. We had an offer above asking price all tied up from the first open house. We felt heard and extremely safe in their hands. The marketing and pictures are fantastic and they really go the extra mile. There isn’t anyone better to sell your home with.
Ashley · 11 June 2023
★★★★★ 5/5
GoogleThankyou to Jack & the team at the avenue for being so efficent & easy to deal with. Laura especially was really helpful, nothing was too much trouble for her, amazing!
Tay · 10 June 2023
Agent replied · 11 June 2024
Thanks Tay! We are pleased Laura was able to help with your move
★★★★★ 5/5
GoogleMy experience of dealing with Jack at The Avenue was a great pleasure. He helped me source an amazing property and supported me throughout the entire process! I wouldn’t hesitate to recommend him and the business to anyone!PositiveResponsiveness, Quality, Professionalism, Value
Sam · 10 June 2022
Agent replied · 11 June 2024
Thanks Sam - we are looking forward to seeing the finish and supporting you with the marketing and sale when the home is ready to market!
★★★★★ 5/5
GoogleI dealt with the avenue on moving and they were extremely helpful and in contact throughout. I felt like I could ask any question at any time an they always had the answers I was after. Highly recommend
Darren · 14 June 2022
Agent replied · 13 June 2024
It was our pleasure to assist with your move Darren and no question is ever too much trouble!
It is great seeing you and the family settled into the new home
★★★★★ 5/5
GoogleWe are currently working with The Avenue and Jack and Holly have been so supportive and really have gone above and beyond thank you
Kerry · 13 September 2023
Agent replied · 11 June 2024
Thank you Kerry, it has been a pleasure working with you and looking forward to seeing you move into your new home!
★★★★★ 5/5
TrustpilotHow selling a house should be
The Avenue sold my house in 13 days after 6 month on the market with another well-known agent (and the % fee was less).
Callum · 25 March 2025
★★★★★ 5/5
TrustpilotElla answered all our questions
Ella answered all our questions. Was very knowledgeable about the property and surrounding area. A great asset.
Friend · 20 January 2024
Agent replied · 11 June 2024
Thank you so much for taking the time to leave review, it means a lot. We are pleased to hear that you are happy with the service Ella provided to you. Thanks again James.
★★★★★ 5/5
TrustpilotWhat a fantastic estate agent
What a fantastic estate agent, Natalie is very professional and knowledgable.
Victoria · 2 May 2023
★★★★★ 5/5
TrustpilotVery experienced in marketing
Very experienced in marketing, viewings and negotiations with our buyer. Felt well informed at all times and in a safe pair of hands.
Hannah · 23 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review. It really does mean a lot and we are pleased to hear that you were are happy with the service we provided you. Thanks again, James"
★★★★★ 5/5
GoogleReally responsive and flexible agent during our purchase late last year. Great local knowledge too. Happy to recommend to others!
D · 29 August 2023
Agent replied · 28 August 2024
Thank you for your kind review Dalila
It was a pleasure helping your family moving into your new home
★★★★★ 5/5
GoogleBeautifully described each and ever deatil and got back to us with whatever answers she did not have.. followed up as well
Shuchi · 10 June 2023
Agent replied · 11 June 2024
Thank you Shuchi, we are pleased we were able to help with your search for your new home
★★★★★ 5/5
GoogleJack and The Avenue really do provide the best service and really do go above and beyond for their clients, Highly Recommend!
Ben · 10 June 2023
Agent replied · 11 June 2024
Thanks Ben!
It has been our pleasure helping you with your move into your new home
★★★★★ 5/5
TrustpilotJust wanted to leave a few words to…
Just wanted to leave a few words to give praise to Emma Nugent from The Avenue. She is one of the most professional and friendliest people, I have ever dealt with. Selling a home is said to be a very stressful time but not with Emma. She keeps you updated with any progress and makes it all so easy for you. I would seriously recommend her.
Nigel · 1 March 2022
★★★★★ 5/5
TrustpilotGreat advice from Emma in helping to…
Great advice from Emma in helping to sell our property would definitely advice anyone who are about to put there property on the market to give The Avenue Estate Agents the opportunity thanks again Emma.
Vince · 6 October 2021
Agent replied · 11 June 2024
Vince, I am thrilled that the advice I gave re the property and viewings/offers has enabled you to get a secure buyer so you can buy your dream home. Emma x
★★★★★ 5/5
GoogleReceived some brilliant advice on selling my property. Jack and the Avenue are extremely professional and dedicated to their clients.
Ashley · 10 June 2023
Agent replied · 11 June 2024
Thank you Ash it was a pleasure working with you and assisting with your move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
