Trusted Agent profile
★★★★★
553 reviews across 3 platforms
Office 5, 10 Burnett Road, Sutton Coldfield B74 3LP
The Avenue's Sutton Coldfield office at Office 5 is rated 4.9 out of 5 across 553 reviews on three platforms, including 154 Google reviews rated 4.9. The 388 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
154
Reviews on Google
This office
11
Reviews on Facebook
This office
388
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for The Avenue. Each award is assessed separately from the review sites.
Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
5/5
GoogleReally responsive and flexible agent during our purchase late last year. Great local knowledge too. Happy to recommend to others!
Thank you for your kind review Dalila It was a pleasure helping your family moving into your new home
5/5
GoogleExcellent service from Jack and Holly. Highly recommended to anyone looking to sell. Thank you
Thank you for the review and it was a pleasure working with you!
5/5
GoogleVery professional service using the latest technology to promote our property. This attracted lots of viewings and secured a quick offer. Would definitely recommend 👌 …
Thank you for the review Steph We are very pleased to have helped secure a strong offer so quickly and will be on hand to support through out the sale
5/5
TrustpilotReally positive experience
Really positive experience, efficient and helpful.
Thank you for taking the time to leave a review Mr Allen, it means a lot to us, We are pleased to hear that you are happy with the service you have received from The Avenue. Thanks again James.
5/5
TrustpilotThe Avenue Holly & Jack have been…
The Avenue Holly & Jack have been nothing but professional, supportive, knowledgeable and professional in all senses and every step of the way with the sale of our home of 37yrs. Filling us with confidence the whole journey.If you want a team you can trust The Avenue is the way to go.
5/5
TrustpilotInnovative, Caring, Knowledgeable
My husband and I consulted Natalie about selling our home in Mapperley Park. She is so knowledgeable and has a delightful personality and unique approach to help people elevate the potential and beauty of the property ready for sale. A very personal service provided with care and superb communication.
5/5
FacebookWe are very happy that we chose The Avenue in helping us sell our parents home. For us this is an emotional time, but all the team have been amazing. Team are friendly, thoughtful and took the pressure away from the family. Thank you team Avenue
5/5
TrustpilotI would highly recommend The Avenue…
I would highly recommend The Avenue estate agents. Martin Kent sold my property for me. He was very professional and also gave great advice. He took care of all the viewings for me so I didn’t need to worry about making myself available. Thank you 😊 Martin
5/5
TrustpilotWe are very happy that we chose The…
We are very happy that we chose The Avenue in helping us sell our parents home. For us this is an emotional time, but all the team have been amazing. Team are friendly, thoughtful and took the pressure away from the family.Thank you team Avenue
5/5
TrustpilotExcellent service highly recommend
Emma from the Avenue has been outstanding from start to finish with the sale of my house. Emma has excellent people skills, sound judgement and a passion for her work. These attributes combined with extensive knowledge and experience make her highly successful at what she does. Quite simply the best estate agent we have ever used!
5/5
TrustpilotNot your average agent
Martin Kent handled the sale of our property in an efficient, friendly & professional manner. He's easy to get hold of, easy to get on with and doesn't hold back with the truth. Martin definitely doesn't conform to the normal estate agent stereotype! Thank you again.
5/5
TrustpilotVery speedy service
Very speedy service. Excellent photos and marketing video. I would def recommend. They keep you informed all the time.
Hi,Thanks very much for taking the time to leave us a review, we are pleased to hear you had a great experience 😀
5/5
TrustpilotJack oversaw the sale of my property…
Jack oversaw the sale of my property recently. He managed my expectations as well as gave honest and sound advice in presenting my home to reach the valuation given. Top service and always willing to advise and answered any of my concerns efficiently and most importantly, honestly.Thanks again Jack the kids love the new place
5/5
TrustpilotCouldn't of asked for a better Estate…
Couldn't of asked for a better Estate agent to sell our property! Martin Kent goes above and beyond, communicating fully throughout the process, answering questions I had constantly. Friendly, very professional 👌, wouldn't hesitate to use Martin again. Thank you so much everything
5/5
GoogleAbsolutely fantastic from start to finish with great communication through out! Made our whole process stress free! Highly recommend!
Thanks Ryan, Great to hear you, Sophie and the boys have settled into the new home very well!
5/5
GoogleJack at the Avenue was a fantastic help whilst finding my first home, thank you so much.PositiveResponsiveness, Professionalism
Thanks Sam - Pleased you are now all settled into your new home!
5/5
TrustpilotWe bought a property through Martin…
We bought a property through Martin Kent, he was extremely helpful throughout the process. He is professional, with great communication. I look forward to buying more properties from him again in the future and would recommend him as an agent.
5/5
TrustpilotGreat!
We bought our home through Martin Kent and we could not recommend him enough. He was very communicative throughout the whole process and was happy to answer any questions we had. Very professional and provided an all-around great service.
5/5
TrustpilotI would recommend the team to anyone…
I would recommend the team to anyone selling their house. James for the excellent video and riding the tractor in his suit and tie very funny. Victoria for her persistence with the solicitors of the buyer, who are the worst ever. Well done guys
5/5
TrustpilotOutstanding commitment to customers
Outstanding commitment to customers. We brought a property and had nothing but issues with solicitors. Victoria from the avenue was literally the glue that held the sale together. Very easy to contact and constantly kept everyone involved in the loop. Thank you very much.
5/5
TrustpilotHighly recommended!
Highly recommend the Avenue to anyone looking to buy or sell a property. Hayley and her colleagues have been friendly, quick and professional at every stage of the process. I wouldn’t hesitate to use them again.
5/5
TrustpilotHighly recommend
Highly recommend! Very professional and dedicated. We had such a great time viewing an amazing property with James.The whole process was very quick and in a couple of days we had an offer accepted on our dream house! So thank you The Avenue for selling us our dream house.
5/5
Trustpilotella was particularly helpful
ella was particularly helpful, you could tell she got to know her client really well, she could answer all of our questions and new in-depth information about the current owners and the house
5/5
FacebookJack and Holly have provided a faultless service selling my late Dad's house. An emotional time for us but they took the worry of selling away. Highly recommend . Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Avenue's Sutton Coldfield office has 553 reviews across three platforms: 154 on Google, 11 on Facebook, 388 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
The Avenue is rated 4.9 out of 5 across all 553 reviews, and 4.9 out of 5 on Google from 154 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: The Avenue, Sutton Coldfield won Gold.
The Avenue, Office 5, 10 Burnett Road, Sutton Coldfield B74 3LP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.