Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA really fabulous team! I was supported mostly by Kelly and although it was obvious they were quite stretched and stressed, she managed my tenancy process with peak professionalism and grace. Kudos to you all!
Opemipo · 27 June 2024
Agent replied · 26 August 2024
Thank you for your brilliant 5* review Opemipo Olufowobi. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Laura and team for making this such an easy transition. Finding a place to moving in just a few weeks . X
Karen · 25 May 2020
Agent replied · 25 May 2023
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleGreat professionalism. I could not be more satisfied with the service, in record time they have found me a flat to rent according to what I was looking for. Kelly, one of the agents, has always been attentive to my needs, and always available when I needed it.
Igor · 21 August 2023
Agent replied · 28 August 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleIf you felt you have picked a highly professional estate agent, I feel for you.
Never Ever go with these time wasters. They just pass the book and are quite happy to leave me with no heating or hot water considering I’m still expected to pay rent.
Don’t waste your time with these, go elsewhere - save yourself the stress. I wish I had done the same!
George · 25 May 2021
Agent replied · 25 May 2023
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery straight forward and professional. Sophie provided me with incredible service.
Jack · 17 May 2025
Agent replied · 17 April 2026
Many thanks Jack for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Care.
★★★★★ 5/5
GoogleLauren did a great job showing me around a potential property.
Reuben · 17 May 2025
Agent replied · 17 April 2026
Hello Reuben,
Thank you for your wonderful 5* review! We're thrilled to hear that Lauren did a great job showing you around the property. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleIzzey & Felicity very helpful in finding me a good tenant swiftly and efficiently. No complications whatsoever, very good service.
Jamie · 18 January 2025
Agent replied · 23 January 2025
Thank you for your wonderful 5* review Jamie! I'm delighted to hear that Izzey and Felicity were able to assist you efficiently in finding a good tenant. We strive to provide a seamless service, and your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience from the whole team at Anderson’s, I will definitely be letting my property out with these guys!
Jordon · 18 January 2025
Agent replied · 23 January 2025
Thank you for your fantastic 5* review Jordon! We're thrilled to hear that you had a great experience with our team at Anderson Residential. We look forward to assisting you with letting your property. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWas nice and well informative
Lauren Mokes
Cleveland · 17 June 2025
Agent replied · 17 April 2026
Thank you so much for your kind words, Lauren! We're thrilled to hear that you found our service informative. It's our goal to provide top-notch customer experiences. We appreciate your support! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are very good and ready to help. Be rest assured you that they will give you the best
Akintunde · 16 January 2025
Agent replied · 23 January 2025
Hello Abolade, thank you for your wonderful 5* review! We're thrilled to hear that you found our team helpful and that you feel assured of receiving the best service. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBrilliant service by the letting steam. Particular mention to Harry and Kelly who rented out my property very efficiently.
Kristian · 7 January 2025
Agent replied · 9 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Kristian! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNothing but excellent.
Wonderful staff and great services.
Oluwasheyifunmi · 17 May 2025
Agent replied · 17 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat customer service 👌 …
Ioan · 17 June 2025
Agent replied · 17 April 2026
Thank you for the kind review! At our agency, providing exceptional customer service is our top priority. We're delighted to hear that you had a positive experience with our team. Your satisfaction means everything to us! 😊 Kind regards, Lucy, Customer Relations. …
★★★★★ 5/5
Googlecan not recommend these guys enough, the manager Laura, and Sarah, went above and beyond from the first initial enquiry to signing the paperwork. friendly and professional, all our enquiries were answered with a smile and nothing was too much trouble, the manager even offered to work her day off just to help us get in the property earlier. will not use any other agents. keep up the great service.
Sean · 26 May 2019
Agent replied · 25 May 2023
Thank you Sean for taking the time to leave such a wonderful review. I will make sure that the branch are aware of your comments. Best wishes, Mark
★★★★★ 1/5
GoogleVery poor company, will say anything to get you through the door and then drop you.
Laurie · 21 January 2025
Agent replied · 23 January 2025
Hello Laurie,
I'm sorry to hear about your experience with our company. We strive to provide honest and reliable service, and it's disappointing to learn that we fell short in your case. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThank you Anderson's for a pleasant experience ,and your professionalism is outstanding Great service all round
Tracey · 20 January 2025
Agent replied · 23 January 2025
Thank you for your thoughtful 5* review Tracey! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing staff and great customer service.
Justina · 17 May 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave us this amazing 5* review Justina. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with the letting agent.
Veronica · 17 May 2025
Agent replied · 17 April 2026
Thanks Veronica for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed Anderson for a rental apartment which myself and my family are moving into. Kelly from here helped throughout the process and was very helpful, friendly and very professional at the same time. The process as a whole has been carried out effortlessly. And myself and my family thank Anderson for what they have done
Sean · 25 May 2022
Agent replied · 25 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExtremely reliable service, very transparent and had my trust 100%. Answered all my questions and left me with no doubt. Very successful outcome and one very happy customer.
Anna · 28 May 2024
Agent replied · 26 August 2024
Many thanks anna wheeler for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMost of the staff are very professional and talk with manners and respect but Felicity McCool has no manners or how to talk professionally to client's
Z · 27 June 2024
Agent replied · 26 August 2024
Hi Z,
We appreciate your feedback and are sorry to hear about your experience with Felicity, despite the positive comments you have made about your experience as a whole. Should you wish to discuss further, please contact us via review@countrywide.co.uk.
★★★★★ 5/5
GoogleGreat experience with Anderson Residential Letting agency in Sutton Coldfield, so glad to pick up the keys for our new home!
Giedre · 17 October 2025
★★★★★ 5/5
GoogleWe are a company contracted by Andersons and they are amazing to work with. We have been working with them for many years and have a strong working relationship with Laura, Sarah S, Sarah L, Maria, Kirsty, Patsy and Kelly. They are a fantastic team and joy to work with! We hope to continue working with them for many many many many years!!!
Dea · 3 June 2020
Agent replied · 3 June 2023
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleWe are a company contracted by Andersons and they are amazing to work with. We have been working with them for many years and have a strong working relationship with Laura, Sarah S, Sarah L, Maria, Kirsty, Patsy and Kelly. They are a fantastic team and joy to work with! We hope to continue working with them for many many many many years!!!
Dea · 25 May 2020
Agent replied · 25 May 2023
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.