Trusted Agent profile · Sutton Coldfield
★★★★★
306 reviews across 1 platform
14 High Street, Sutton Coldfield, B72 1UX
Anderson Residential's office in Sutton Coldfield, at 14 High Street, is rated 4.4 out of 5 across 306 reviews on 1 platform, including 306 Google reviews rated 4.4.
Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
5/5
GoogleLooking for a place to rent isn’t easy but Andersons really stepped up to the mark and assisted me in making it happen. What a great service provided, so helpful and friendly. They really did make the whole experience easier.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Googleamazing experience with Kelly!! the knowledge and manner from this lady is amazing! she really knows her stuff and to top it off she is super friendly and nothing is too much for her. 10/10 all roundPositiveProfessionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
Google**TENANTS BE WARNED** What a nightmare of a business. Good to their landlords, beyond useless for the tenants. Took weeks for them to resolve any issues we had, held our deposit for an obscene amount of time, then dropped an abysmal fee on top of us for what would be £50 work anywhere else, cutting our deposit nearly in half for the cost of bulbs. WOULD NOT RECOMMEND THIS CIRCUS ACT OF A COMPANY TO ANYONE, FIND SOMEONE ELSE!
1/5
Googlenever use these estate agents be aware.. Used a few estate agents over the years all are ok and never had a problem. Anderson’s charged me cleaning charges on floor that was damaged before I moved in. And we’re rude about the whole situation.
Hi Mark Thank you for leaving this review. I am sorry to hear about your situation. If you would like us to investigate this further do not hesitate to contact us on customercare@countrywide.co.uk. Kind regards, Chris
1/5
GoogleVery unprofessional compared to London’s agents. I submitted an offer through them and they don’t even bother to reply to me. After a blank silence, I decided better not to take any properties with them. Who knows what trouble can come.
Hi Marvilano, Please contact us via review@countrywide.co.uk. so that we can look further into your concern and also ensure we have your interest registered. Kind regards, Scott.
5/5
GoogleI have had the pleasure of dealing with the ladies in branch for the last few years. Exceptional service and fantastic communication. I couldn't recommend them enough.
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleI have used Andersons for many years for all my rental properties and they always go above and beyond wouldn't go anywhere else and would definitely recommend
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleVery unprofessional compared to London’s agents. I submitted an offer through them and they don’t even bother to reply to me. After a blank silence, I decided better not to take any properties with them. Who knows what trouble can come.
Hi Marvilano, Please contact us via review@countrywide.co.uk. so that we can look further into your concern and also ensure we have your interest registered. Kind regards, Scott.
5/5
GoogleI have had the pleasure of working with Anderson’s for a few years now and can’t fault there professionalism and always seems to be happy tenants when I attend to maintain there properties.PositiveProfessionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI think Anderson estate agents are really good to find a property and there servive is excellent and the agent Kelly who i delt with is really professional abd friendly and i highly recommend
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleMegan at sutton coldfield was very helpfull and approchable . I got my lovely house woop
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAndersons let my property in 24 hours with good communication and very efficient friendly staff , Well done team Anderson’s
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional service and friendly staff that specialise in rentals. Have a tenant in less than a week at the requested price. Couldn't be happier with Andersons
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAndersons have looked after a property letting for me for some years now and I have found their service excellent. Client payments are received quickly and efficiently and client communication is both regular and relevant. I deal with other letting agents professionally and find the overall standard of the industry to be fairly poor, but Andersons are very much an exception to this and I have no hesitation in recommending their services. Stuart Tullah.
5/5
GoogleFrom stat to finish the whole experience was second to none. The girls were very informative and made the whole progress seamless. Many many thanks
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can only speak from my own experience and mine has been very positive. I have used Andersons a number of times now and found them to be helpful and responsive. Quick to return deposit in full. Would recommend.
Hi Amanda, it's great to see that you have had a great experience with our Anderson Branch! We will be sure to pass on the fantastic feedback. Many thanks, Bethany
5/5
GoogleI found renting a property through Anderson to be hassle free. Communication was prompt and accurate. They did what they said they were going to do, when they said they were going to do it without chasing.
Thank you Stephen for your 5* review of our local team. It is great to see that you seem pleased with the service provided. I will of course make sure your kind words are forwarded to our Anderson Residential team. Best wishes, Scott
5/5
GoogleVery helpful and friendly. Would highly recommend them nothing is too much trouble.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional great company thankyou
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt's a pleasure working with people, nice agents and nice people. Thank you!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently moved and was handled by Kelly. Excellent communication, swift and easy. Couldn’t of asked for a better agent.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleRecent moved was handled by Kelly , she is very helpful with excellent communication and prompt response. Highly recommended!!!
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have rented a flat for this agency for 3 years. Easy and quick contact, quickly solve problems related to any repairs in the apartment. I am happy and recommend it.
Hi Pamela, thank you for your 5* review and kind words. All the best, Mike.
5/5
GoogleFirst class service and very friendly communication. Highly recommended.
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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