Trusted Agent profile · Sutton Coldfield

Anderson Residential Sutton Coldfield reviews

4.5

★★★★★ Excellent

316 reviews across 1 platform

14 High Street, Sutton Coldfield, B72 1UX

Part of Anderson Residential - Sutton Coldfield, see every office.

Anderson Residential's office in Sutton Coldfield, at 14 High Street, is rated 4.5 out of 5 across 316 reviews on 1 platform, including 316 Google reviews rated 4.5.

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4.5 / 5

316

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.

5/5

Google

I can only speak from my own experience and mine has been very positive. I have used Andersons a number of times now and found them to be helpful and responsive. Quick to return deposit in full. Would recommend.

Amanda · 26 May 2018

Agent replied · 25 May 2023

Hi Amanda, it's great to see that you have had a great experience with our Anderson Branch! We will be sure to pass on the fantastic feedback. Many thanks, Bethany

5/5

Google

I found renting a property through Anderson to be hassle free. Communication was prompt and accurate. They did what they said they were going to do, when they said they were going to do it without chasing.

Stephen · 26 May 2019

Agent replied · 25 May 2023

Thank you Stephen for your 5* review of our local team. It is great to see that you seem pleased with the service provided. I will of course make sure your kind words are forwarded to our Anderson Residential team. Best wishes, Scott

5/5

Google

Very helpful and friendly. Would highly recommend them nothing is too much trouble.

Chelsey · 26 March 2023

Agent replied · 25 May 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional great company thankyou

Carleton · 29 October 2023

Agent replied · 25 May 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It's a pleasure working with people, nice agents and nice people. Thank you!

Nikita · 24 February 2023

Agent replied · 25 May 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently moved and was handled by Kelly. Excellent communication, swift and easy. Couldn’t of asked for a better agent.

Jamie · 25 May 2022

Agent replied · 25 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Recent moved was handled by Kelly , she is very helpful with excellent communication and prompt response. Highly recommended!!!

Hoi · 25 May 2022

Agent replied · 25 May 2023

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have rented a flat for this agency for 3 years. Easy and quick contact, quickly solve problems related to any repairs in the apartment. I am happy and recommend it.

Pamela · 26 May 2019

Agent replied · 25 May 2023

Hi Pamela, thank you for your 5* review and kind words. All the best, Mike.

5/5

Google

First class service and very friendly communication. Highly recommended.

Jennifer · 25 April 2023

Agent replied · 25 May 2023

Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarah has managed the maintenance issues of my mother’s property for some years with diligence and efficiency, being conscientious at all times, and pleasant and helpful to us. Thank you.

Yvonne · 26 May 2019

Agent replied · 25 May 2023

Thank you Yvonne for your glowing 5* review of our Anderson Residential team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

5/5

Google

I was extremely happy with the service Kelly provided in my search for a new home.

Opie · 25 May 2022

Agent replied · 25 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

Avoid at all costs! Terrible service by these amateurs. Rent from them at you peril. Highly suspicious of recent amazing reviews... must be paying for them...

Stu · 25 May 2020

Agent replied · 25 May 2023

Hiya, I am sorry to see this! Could you please provide more information to are Customer Care Team at customercare@countrywide.co.uk who will look into any concerns you have with Anderson Residential. Many thanks, Regan.

5/5

Google

The Anderson team were very helpful and efficient and the repair work was done quickly and I was pleased with the jobs done. Many thanks for your help.

Peter · 26 May 2019

Agent replied · 25 May 2023

Thank you Peter for your 5* review and kind comments. All the best, Mike.

5/5

Google

Amazing service delivered by Kelly. The energy, effort and enthusiasm she puts in to get results is truly remarkable.PositiveResponsiveness, Professionalism

Joe · 27 August 2021

Agent replied · 25 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Extremely professional service with excellent staff.

Hannah · 25 April 2023

Agent replied · 25 May 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Quick, friendly & helpful and very professional.

K · 5 March 2023

Agent replied · 25 May 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

They are excellent and very helpfull

John · 26 March 2023

Agent replied · 25 May 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service from a fantastic team. Rented my property out quickly, but most importantly to a great tenant. Thank you all so much once again!

Becky · 26 May 2019

Agent replied · 25 May 2023

Thank you beck for recognising our local Anderson Residential team with your 5* review! Best wishes, Scott

5/5

Google

Amazing service throughout the whole process! Kelly thank you for everything!

Nikolay · 25 May 2022

Agent replied · 25 May 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Just rented a place through anderson, the team were very friendly and helpful and got everything sorted quickly, overall very happy

John · 25 May 2020

Agent replied · 25 May 2023

Many thanks John for the excellent 5* review. Kind regards, Lucy

1/5

Google

AVOID!!!! Don't expect your deposit back on leaving. They will charge you for cleaning even when it was filthy when we moved in. Very unreasonable staff.

S · 26 May 2017

Agent replied · 25 May 2023

Good Afternoon, all deposit deductions are negotiated between tenant and landlord therefore, should you not agree with any of these you do have the right to dispute this with My Deposits the government registered Deposit scheme. Should you not agree with this or require any further information please contact customercare@countrywide.co.uk

1/5

Google

Absolutely disgusting company. Ignorant and lazy. Raised a complaint regarding this and was just ignored. Wouldn't use this company even if they paid me to!!!

Connie · 26 May 2018

Agent replied · 25 May 2023

Hi, Connie. Thank you for taking the time to leave us this review. Please be advised all feedback is passed on to highlight any training issues and development required. If you would like us to look into your complaint for you please contact us on customercare@countrywide.co.uk. Regards, Chris

5/5

Google

Very professional and helpful service provided by the agents, a special thanks to kirsty,Laura and Kelly.

Jamie · 25 May 2021

Agent replied · 25 May 2023

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Staff are lovely and very easy to deal with.

Dermot · 25 May 2022

Agent replied · 25 May 2023

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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