Fox and Sons Sussex reviews

★★★★★ 5/5

Google

Calum recently took us on some viewings. He was excellent - knowledgeable, helpful about the properties and the area. He also knows his portfolio well: he identified another relevant flat that might suit our requirements and very quickly managed to fit in a viewing of it that same day. Highly recommend.

James · 16 April 2025

★★★★★ 5/5

Google

Hi, we have been looking for a combined living house to share with a family member, the understanding and empathy Callum has shown us is lovely, while showing us around various properties, even coming up with ideas to make the homes more adaptable. The whole team are very friendly and proactive.

Carolyn · 16 April 2025

★★★★★ 5/5

Trustpilot

Very positive experience with Fox and Sons Crewkerne

We couldn't be happier with the service we have received from Leon Gullis of Fox and Sons Crewkerne over the past week. From the outset of our viewing he was friendly, professional and informative, highlighting features of the property and useful information about the locality and town. He gave us space and time to really look around and we never felt rushed. We made an offer that day and in the subsequent six days, whilst viewings were still ongoing, he kept us in touch with the progress of our offer. After our offer was accepted Leon was extremely helpful with all the initial processes including recommending conveyancing solicitors and offering to arrange a survey and searches. He has been delightful to deal with so far and we've no doubt he will do all he can to ensure our journey to completion goes smoothly. We would have no hesitation in giving Leon 10 out of 10! We would give 11 if we could!

Claire · 3 September 2022

★★★★★ 1/5

Google

I'm not actually a customer of Fox and Sons, I gave them a chance when I was looking for an Estate agent in Bexhill but Charles cancelled the appointment then failed to show for the next, when he did eventually show up I decided not to go with them, mainly for the bad reviews on here and also the fee was 0.5% higher commission than most of their competitors The most annoying thing is is that I'm still constantly bombarded with underhand calls asking to drop my current Estate agent and go with them After repeatedly and politely asking to take my details off the system go ignored I have had to make an official complaint to their Headoffice, if that doesn’t work I will contact the Ombudsman Update See below... they still haven’t got the message !!

Terry · 16 December 2023

★★★★★ 5/5

Trustpilot

Incredible service. Fast, efficient, friendly and affordable.

I have recently had the pleasure of dealing with Fox and Sons Peacehaven branch and if I could give them more than 5 stars I would.This is the first time that I have had to sell and buy a home in 20 years. I'm a single mum to 3 children under 10 so time and working to my schedule was so important to me.At the start of the process I felt completely out of my depth and had no idea where to start but they made me feel at ease straight away.The whole team at the branch have just been incredible. The process has been fast, efficient, smooth and professional. I have been kept updated at all times and everyone has been so approachable and nothing ever seemed to be too much trouble, even when I took my 3 children on a viewing.The service was so good that I even used their mortgage advisor, Jonathan, and the service provided has been incredible.I would particularly like to thank Tom and Alice for their patience and understanding especially with the amount of questions that I had. They always got back to me quickly with the answers and explained things in terms that I understood.Thank all for the work you have done for me. I would highly recommend the team and the services they provide.

Helen · 8 July 2022

★★★★★ 5/5

Google

Thankyou to the whole team, they supported our sale & move from start to finish. The whole team were fantastic managing our sale, dealing with viewings, maintaining momentum on the buyer & their solicitor. The team are so efficient, friendly yet professional and really went above and beyond for us. Stephen helped us find the right mortgage for our move, he worked tirelessly and kept us informed (and calm) throughout the journey. Eddy & Charlie's were so helpful and informative with my endless emails & phone calls with questions. They answered all my questions, patient when I didn't understand & always kept me informed when we were waiting for answers or steps from other parties. Thankyou Fox & Sons Bexhill!!

Vinny · 16 November 2023

★★★★★ 1/5

Google

Terrible service, had a 10am appointment for a valuation, 3 calls to the branch chasing, 25 past 11 and still no show and no call explaining what's going on. Rob now not answering calls from his office. Plenty more agents in Bexhill who I'm sure would love our business.

Dave · 16 April 2025

★★★★★ 1/5

Trustpilot

Fox and Sons Southampton

I am very disappointed in the service that my husband and I received from Fox and Sons Southampton.Firstly we dealt with multiple people when it came to property offers and viewings when we expected to have 1 person handling our property.We were supposed to be dealing with Chloe but then ended up dealing with multiple people which was confusing.Secondly the unprofessionalism with the agents. Emma from the Southampton branch left a voicemail which was meant for a potential buyer to my husbands phone. It did not sound professional at all!There was lack of communication from fox and sons Southampton. We had to keep chasing them to ask them what was going on with the offer that we had received. Only to be told after a few days the person that put the offer in dropped out and chose another property.We took our property off the market and a few days later got a call to say someone has put an offer on our property. We asked if the potential buyer can go any higher and we still have not heard back. It has been 3 DAYS!!!! If someone is so keen (like you said over the phone) to purchase our home, why are we waiting 3 days with no response? You were supposed to make this process smooth and easy and yet this experience has been really horrible and had left us feeling drained, very disappointed and deceived. Fox and sons please remove our details from your system and don’t ever contact us again.

Sam · 17 June 2022

★★★★★ 5/5

Google

Amazing team with extra special thanks to Eddy for going above and beyond to maintain communcation between the seller and ourselves and resolving a few issues with slow solicitors and lender troubles, He always kept us up to date and chased for updates when things were slow, With what may have been the longest sale to date, if it wasn't for Eddy keeping the communications going I dont think we would of had the same wonderful resolution of completing. Thank you all so much.

Phillip · 14 June 2022

★★★★★ 5/5

Google

From the moment I contacted them, all of the Team at Fox and Sons Estate Agents were friendly, helpful and professional. I had multiple viewings arranged within days and they did all they could to get me the quick sale I needed. They also arranged my mortgage; from start to finish I bought and sold a property in less than 11 weeks. They went above and beyond and I can highly recommend them. Huge thanks to all of the team.

Stephanie · 14 June 2022

★★★★★ 5/5

Trustpilot

Excellent & so above-professional; a breath of fresh air in estate agent-land!

Excellent - superlative even - service and help from Grace at Kemptown/Brighton Fox&Sons. Grace was super efficient, dealt with a myriad of inquiries and was always on hand and on top of everything re. an offer on a property in Kemptown.Having dealt with a lot - I mean a lot - of estate agents in Brighton - which is enjoying a property boom - I can hand on heart say that even though most are lovely - it really stands out when you have got someone who a) isn't trying to flog you something you don't want and b) who is doing their job so well - they actually look out for what you are not thinking about or seeing in the process of looking at a property to buy. It is HUGELY helpful when an estate agent is that thorough and cares about their job so much - and of course this is so conducive to you wanting to do business with them.I totally get that estate agents get cynical and jaded as they do their job year after year - it must be exhausting - but when you have someone so on the ball and preempting what you are missing, and not thinking about, it makes all the difference.Thank you Fox&Sons - and Grace in particular. An absolute pleasure to deal with and one of those rare entities - a consummate professional!Anita

TellItAsItIs · 6 June 2022

★★★★★ 5/5

Google

Went to view a property with Calum Barnes.He wasn't pushy and stayed in the background m, but also showed me everything that I requested to see. I always feel I can talk to him. Nothing is too much trouble.

Kate · 4 August 2025

★★★★★ 5/5

Trustpilot

Dream Team

The team at Rottingdean did a fantastic job at selling my property recently, and I can't thank them enough.From the get-go ,Robert (Harding) was'on the ball', efficient,helpful, kind and supportive, and Alex Wilson was an absolute joy - constantly cheerful and upbeat,keeping calm and steady. Between them, they worked so hard for me, providing photocopies to my solicitors at Cavendish Legal Group, and being unfailingly helpful. Anne, too, was very understanding.An outstanding team effort! Thank you so much, guys! Worth every penny! Couldn't have managed without you!

Ms · 1 June 2022

★★★★★ 1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

★★★★★ 5/5

Google

My experience of buying my new home with Fox and Sons has been excellent. Harvey Gillam at Bexhill was very professional, kind, friendly and I really appreciated his honesty and integrity.

Candy · 16 November 2023

★★★★★ 5/5

Google

Calum, showed me around 5 different properties one after another, was knowledgeable about them all and helped answer and questions and doubts I had about them. Danielle has also been a massive help throughout the process as a FTB and helping answer and all questions I have had.

Ryan · 16 April 2025

★★★★★ 5/5

Trustpilot

Fox and Sons, Best Estate Agents by far…

Fox and Sons weren’t my originally estate agents, but I’m so pleased that I asked them to help me after a run of bad luck with my original agent!The service that I received from Morgan & Annie at the Saltash Branch has been nothing but exemplary.Morgan offers help and advise all the way along the process, that in itself takes a huge pressure off knowing your in such capable hands. I have been informed of updates as and when they’ve arisen, from numerous phone conversations and letters, giving me huge confidence in them.The level of knowledge, professionalism and experience that I’ve seen from Morgan is a true credit to Fox and Sons, Morgan really has gone above and beyond to sell my house, and I really feel like I’ve been made a priority.I can honestly say after such a positive experience I will only ever be using Fox and Sons in the future.Annie has also been a breath of fresh air, she’s incredibly polite, friendly and courteous, and was in a class of her own when she showed my house to prospective buyers. Fox and Sons should be incredibly proud to have such a fantastic team.

Sarah · 23 April 2022

★★★★★ 5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026

★★★★★ 5/5

Trustpilot

Fox and Sons Amesbury

I was extremely happy with the service I received from Millie Howden at Fox and Sons in Amesbury. The valuing of the house was arranged at short notice owing to my personal time restrictions. From the offset Millie was both professional and friendly throughout. She clearly explained everything regarding selling and answered my questions. When I called the office a couple of times after her visit to ask further questions she gave me the time to answer them, didn't make me feel rushed but a valued customer. A credit to her office in her whole approach.

Jess · 27 February 2022

★★★★★ 5/5

Google

Big thanks to Stephen Anderson for getting us through our mortgage!!! Stephen made the process stress free and he had a lot of knowledge which is what we needed as first time buyers!!!

Jodi · 18 August 2023

★★★★★ 5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend 😀

Kelly · 20 July 2026

★★★★★ 5/5

Trustpilot

Excellent service given by Fox & Sons Langley branch Eastbourne East Sussex

Very response, excellent communication & were very helpful. Very special thanks to Eddy Tate for his commitment and all the help given to us especially at difficult times at the process of the purchase. He made sure that the sale went through smoothly. We can't thank enough for every thing especially for completion before the stamp duty holiday ended In June 21. We completed the purchase on the 18/6/21. We are very happy at our new home. All the very best & success to the Fox & Sons Eddy Tate & the team at the Langney Eastbourne branch.

Priyani · 28 December 2021

★★★★★ 5/5

Google

I just bought my first home and Eddy was amazing, helped me out more than he probably needed too! Very grateful for all the work and effort he put into this move.

Meg · 18 August 2023

★★★★★ 5/5

Google

Thanks so much to Eddy and the team. Really appreciate all the efforts. They did a great job in selling the flat and gave me lots of helpful advice along the way.

Eleanor · 18 August 2023