Trusted Agent profile

Fox and Sons reviews

3.5

β˜…β˜…β˜…β˜…β˜… Good

607 reviews across 2 platforms

1 Devonshire Square, Bexhill-On-Sea, Sussex TN40 1AB

Fox and Sons's Sussex office at 1 Devonshire Square is rated 3.5 out of 5 across 607 reviews on two platforms, including 179 Google reviews rated 4.4. The 428 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

179

Reviews on Google

This office

Trustpilot logo

428

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sussex office, from every platform, shown as written. First names only.

5/5

Google

Absolutely amazing service. These guys were the biggest help and I cannot recommend highly enough. There was always someone available to help and the whole team did every little thing they could to help my sale and purchase. No matter how many issues we came across Travis and his team handled everything and kept me informed until completion and even checked in after. Personal, professional and brilliant. Thank you all so much. Update: Danielle is our mortgage advisor, thank you so much for your ongoing support. We look forward to dealing with you next time!

Michaela Β· 19 March 2026

Agent replied Β· 16 April 2026

Thank you for the wonderful review! We are overjoyed to hear about your positive experience with our team. Our goal is to provide top-notch personal and professional service, and it means the world to us that we exceeded your expectations. We can't wait to work with you again in the future, and we are so grateful for your ongoing support. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The dream team! Aaron and his team supported me through the selling and buying process. A big shoutout to Calum who answered all my questions whilst being nothing less than kind and patient. He and the whole team kept me well informed throughout the whole process. Fox and Sons Bexhill are a mega team that carry out their work in a professional but personable level, and who I can highly recommend.

Sarah Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you for the positive review! We're so happy to hear that you had a great experience with our team. We pride ourselves on providing excellent service and are thrilled that we were able to support you through the selling and buying process. We'll be sure to pass along your kind words to Calum and the rest of our team. Thank you for choosing Fox and Sons Bexhill and for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

I have kept an excellent record as a…

I have kept an excellent record as a tenant in my previous homes. My experience with Lauren and Binal at the Fox & Sons London Road Southampton was a very terrible one as both representatives kept lieing at every point. At some point I stopped taking verbal communication from them except through emails just to have a proof. They were unprofessional and dodgy in picking calls,so I started to call the sales unit to help put my call through to the lettings unit. Please avoid letting agents of the sort. To before warned is to before harmed.very unprofessional staff, very poor communication.

Paul Β· 14 August 2026

5/5

Google

From start to finish, our experience with Danielle has been absolutely amazing. She is incredibly reassuring, kind and supportive, and she made what could have been a really stressful process feel smooth and manageable. I felt at ease right from the beginning, any anxieties I had were put to rest immediately. Danielle was always accessible and consistently went above and beyond to help us understand every step. Thanks to her guidance and dedication, we’re now proud first-time homeowners, something we honestly can’t quite believe! We’re so grateful for everything she has done for us. I couldn’t recommend Danielle highly enough, I know when it comes to renewal I have nothing to worry about.

Lily Β· 28 November 2025

Agent replied Β· 26 December 2025

Thank you so much for your glowing review! It was an honor to assist you through the home buying process and I'm thrilled to hear that it was a smooth and stress-free experience for you. It brings me joy to see you as proud homeowners now. I truly appreciate your kind words and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to personally thank Danielle my mortgage broker for her amazing performance at fox and sons. She went well above what was required of her to make my transition work, which wasn't easy as the person buying my place chose to be difficult right up to the last day. By contrast she was the exact opposite, a breath of fresh air helping me to stay positive and even communicated for my solicitor to me souly so there was less work for my solicitor who was getting bogged down over an insane work load and went well beyond what was required of her as a mortgage broker If you want someone you can trust and improve your odds of crossing that finishing when it's your time, then I think you'd be a fool to believe you could do better than Danielle. Wishing you all the best Danielle and thank you for everything.

William Β· 16 September 2025

Agent replied Β· 16 April 2026

Thank you for the amazing review! We're delighted to hear that Danielle was able to go above and beyond to ensure a smooth transition for you. Our team at Fox and Sons prides ourselves on exceeding expectations and providing exceptional service. It's customers like you, who appreciate our efforts, that keep us motivated. Thank you for trusting Danielle and allowing us to be a part of your journey. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently sold our home and purchased again and remortgaged through fox and sons Danielle organised the new mortgage for us. I highly recommend Danielle and Fox and Sons for their mortgage brokering. Danielle was professional, friendly, kind supportive and full of good advice, sorting us out the best deal available for our move. We had great communication for Danielle all through the process. It took all the stress away and nothing was too much trouble. Everything was set up for the solicitors ready for exchange, so transition was smooth. The initial fee is a one off and makes you a life time member so you can return to the service for remortgaging in the future as necessary. I cannot recommend this service and Danielle highly enough

Susan Β· 10 August 2025

Agent replied Β· 9 September 2025

We are thrilled to have provided you with a smooth and stress-free mortgage experience, and we couldn't be happier to have earned your recommendation. Thank you for choosing Fox and Sons and our amazing mortgage broker, Danielle. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Trustpilot

Taunton Branch, excellent service

I recently visited Fox & Sons in Taunton to purchase a Victorian terraced house in the town. From start to finish Millie and Peter and his team were very professional and super friendly. The sale went through in only a few months, even though I had to renegotiate a new offer after having a survey done.

David Β· 12 September 2026

5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa Β· 10 August 2026

5/5

Google

Being First time buyers and Being nervous and unsure on what we need to do we approached danielle lakin to discuss our plain and budget, Danielle was reassuring and explained all the jargon in simpler term's and followed us throughout our journey with regular updates. I would strongly recommend danielle lakin for first time buyers or just to discuss your mortgage options and can't wait to deal with you again. All the best Chris - leanne 😊

Chris Β· 6 June 2025

Agent replied Β· 16 April 2026

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Rob,the manager,visited our property on Monday,5th. August and was brilliant,,,very friendly,mature (in fact he helped me during visit when I got a really worrying scam call)and aware of market. I would not hesitate a nano second to use Rob and his team for selling a house. Interestingly he immediately assessed the usp of house !(kitchen on which we have spent Β£40000)totally in tune with our view..,that's a good eye for design,that is ! Keep up the good work ,Rob.You help freshen up people's view of estate agents,in a positive way.

Pamela Β· 16 April 2025

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this great 5* review Pamela! We're thrilled to hear that Rob made such a positive impression and was able to assist you during his visit. We'll be sure to pass on your kind words to him and the team. Best wishes, Lucy, Customer Relations.

5/5

Google

Fox and Sons have been amazing so far in helping myself and my partner buy our first home together! Calum has been such a great help in booking in viewings and showing us around the property. He kept in contact the entire time, let me know what was going on and then greeted us with a huge welcoming smile at the property. No question was too hard and Calum gave us as much time as we wanted when looking around. Anything he didn’t know, he passed on and questions got answered quickly. Calum also recommend that we see Nick, their financial advisor, and booked us in the next day. Nick too has been amazing and I couldn’t recommend going and having a chat with him enough! Although we are still in the process of buying with them, Nick is making our journey so smooth and taking some of those first time buyer nerves away!

Zoe Β· 16 April 2025

Agent replied Β· 24 December 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Zoe. Kind regards, Lucy, Customer Relations.

5/5

Google

Wanted to share our very good experience with our Mortgage Consultant, Danielle. She has been very helpful and thorough with our mortgage process, especially as first time home buyers. She was able to explain all details we needed to know, has always been available whenever we need her, and has always offered us pieces of advise and has gone out of her way to help us so we can feel at ease. She has recently moved to a different branch now and we believe she will be an asset in the Bexhill branch. Will highly recommend Danielle to all my friends who are looking into getting into the property ladder 😊

Jem Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you for your glowing 5* review and recommendation Jem. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Just wanted to say a big thank you to Calum who showed us around 2 properties yesterday which were our first to view as first time buyers. He was very polite, knowledgeable and answered any of the questions we had. He didn’t make us feel rushed to look around and was very helpful. He made viewing these properties a positive experience for us and would definitely recommend him and fox and sons in bexhill. Thank you.

Ashley Β· 16 April 2025

Agent replied Β· 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Ashley! Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently renewed our mortgage with Danielle, for the second time and she was great. She responded to everything quickly and was always available to answer our questions, we are really happy with our mortgage product and feel we were fully informed throughout the process. Thank you Danielle! See you in 5 years!

Poppy Β· 26 November 2025

Agent replied Β· 26 December 2025

Thank you for your glowing review! It was a pleasure working with you and we are delighted that you are happy with your mortgage product. We look forward to continuing to serve you for many years to come. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We asked for a viewing at very short notice and Fox & Sons arranged it for us, no problem. Calum was the agent from Fox & Sons who met us on site and showed us around. He was extremely pleasant and answered all of our questions. Although the property wasn't for us, Calum advised that he would contact us again should any other property with our required spec come onto their listings.

Bindy Β· 16 April 2025

Agent replied Β· 16 April 2026

Hello Bindy Sue, Thank you for your wonderful 5* review! We're delighted to hear that Calum was able to assist you promptly and provide the information you needed. If there's anything else we can do for you, please don't hesitate to reach out. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert Β· 10 January 2026

5/5

Google

The mortgage advisor Danielle is a superstar!!! ⭐️⭐️⭐️⭐️⭐️ I had a very long and troubling process with multiple properties before I was able to complete in my first time home. Solicitors, estate agents and sellers can all be pushy, confusing, complicated, lazy and liars and if it wasn't for Danielle's positivity and hard working nature I would not have had the stamina or hope to get through it all. I simply cannot recommend her enough, going above and beyond in contacting solicitors and estate agents, ensuring I got my home in the end. In the dire housing market filled to the brim with ***holes, she shines as a breath of fresh air and hope for those looking to sell/buy and I'll be recommending her to everyone! Thank you thank you thank you Danielle! Written from my cosy new home :)

Joseph Β· 5 December 2025

5/5

Google

I had Danielle support me with my mortgage application. I had been trying for two years to move and Danielle was nothing but patient, kind, informative and went above and beyond to ensure my needs were met. I would highly recommend Danielle to anyone - first class service!

Heather Β· 26 November 2025

Agent replied Β· 26 December 2025

Thank you for your kind words and for choosing me to assist you with your mortgage application! I am so happy that I could provide you with a first-class service and help you achieve your goal of moving. It was a pleasure working with you and I would be more than happy to assist you or anyone you know in the future. Thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Very positive experience

I had a very positive experience with the staff at the Fox & Sons Bitterne branch, particularly Tom and Owen, who provided excellent customer service throughout my experience. The meeting with the mortgage adviser, arranged by Owen, was especially helpful.

Mina Β· 10 September 2026

5/5

Google

Much appreciation to Calum Barnes. I popped into Fox and Sons on the off chance and later that day had 3 viewings arranged. One of the properties was absolutely perfect! Calum was professional, understanding and considerate providing an amazing service. Thank you so much 😊

Andrea Β· 26 November 2025

Agent replied Β· 26 December 2025

Thank you so much for your kind words! We are thrilled to hear that Calum was able to provide you with such a positive and professional experience. Our team at Fox and Sons is dedicated to helping our clients find their perfect property and it's great to know we succeeded with you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fox and Sons have been amazing so far in helping myself and my partner buy our first home together! Calum has been such a great help in booking in viewings and showing us around the property. He kept in contact the entire time, let me know what was going on and then greeted us with a huge welcoming smile at the property. No question was too hard and Calum gave us as much time as we wanted when looking around. Anything he didn’t know, he passed on and questions got answered quickly. Calum also recommend that we see Nick, their financial advisor, and booked us in the next day. Nick too has been amazing and I couldn’t recommend going and having a chat with him enough! Although we are still in the process of buying with them, Nick is making our journey so smooth and taking some of those first time buyer nerves away!

Zoe Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Zoe. Kind regards, Lucy, Customer Relations.

5/5

Google

I had the pleasure of meeting Danielle Lakin during my search. She is very professional and knowledgeable. She also has great working relationships with lenders and was able to get me a fantastic deal (not even my bank could). Highly recommend Danielle who will genuinely be with you during the entire lending process. Thank you Danielle, you are the BEST!

Jesus Β· 23 April 2025

Agent replied Β· 26 May 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Calum has been amazing! He really understood that sometimes, you need to be left alone at a viewing! We knew he was there to ask any questions and he was clearly competent when asked any. He has been really friendly and approachable, and he has been a big part in us buying our first property! Thank you Calum!

Katie Β· 16 April 2025

Agent replied Β· 22 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Katie! Kind regards, Lucy, Customer Relations.

5/5

Google

I had the pleasure of dealing with Calum today. He very kindly braved the pouring rain to show me around two properties of interest. Calum was knowledgeable, polite, personable, and very pleasant. I also had several phone conversations with Rob who was very helpful. I can honestly say that it was a pleasure to deal with two such nice, professional people.

Denise Β· 5 March 2025

Agent replied Β· 16 April 2026

Thank you for your glowing 5* review Denise. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox and Sons's Google reviews

Questions about Fox and Sons

How many reviews does Fox and Sons have?

Fox and Sons's Sussex office has 607 reviews across two platforms: 179 on Google, 428 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fox and Sons's rating?

Fox and Sons is rated 3.5 out of 5 across all 607 reviews, and 4.4 out of 5 on Google from 179 reviews, checked 9 October 2026.

Where is Fox and Sons's Sussex office?

Fox and Sons, 1 Devonshire Square, Bexhill-On-Sea, Sussex TN40 1AB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.